Which peer group services the highest number of accounts per employee?

 
 

One important measure of productivity is the number of accounts per employee. Credit unions rely on deposits as the key funding source of lending operations, and loans are how credit unions service their members. Credit unions with productive employees and efficient operations are able to service a higher number of accounts per employee. For the third quarter of 2012, deposit and loan accounts per employee for all credit unions in the United States stood at 916.

Credit unions with over $1 billion in assets were the most productive, where credit unions saw the average number of accounts per employee reach 1,065. Smaller credit unions were no slouches, either, with credit unions between $20 million and $50 million recording 921 accounts per employee, the second most productive number, and an 8.0% increase over September 2011. They also were the most productive in attracting loans, with 233 loan accounts per employee.

ACCOUNTS PER EMPLOYEE PER ASSET GROUP
DATA AS OF SEPTEMBER 30, 2012
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Peer Group Accounts/FTE Employees Loan Accounts/FTE Share Accounts/FTE
All in US  916 245,768 195 720
 Credit Unions over $1B 1,065 93,344 232 832
Credit Unions over $1B 856 38,734 176 680
Credit Unions $250M-$500M 814 35,321 167 167
Credit Unions $100M-$250M 788 35,145 159 629
Credit Unions $50M-$100M 830 18,564 171 659
Credit Unions $20M-$50M 921 13,756 233 688
Credit Unions under $20M 737 10,904 152 585


Generated by Callahan & Associates' Peer-to-Peer Software.