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July 2021 Events

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The 5 Key Pillars of DEI
Event's details:
June 28, 2021
02:00 PM - 03:00 PM
In this session we will explore the 5 Key Pillars of DEI: Community Development, Board Governance, Management, Brand, and Culture. We will move you from desire to targeted action, and from standstill to organizational and community impact.
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Small Business Lending Post-COVID – Using AI and Cash Flow Data for Business Banking Growth
Event's details:
June 29, 2021
10:00 AM - 10:45 AM
Vancouver, Canada, OTH ,

This webinar will explore the use of AI and cash flow data for business banking growth. Leave with answers to questions such as: - What are best practices when it comes to applying cash flow data to small business lending? - How is AI and machine learning used to augment credit decisioning? - What metrics can be gleamed from real-time cash flow data to improve risk monitoring and post-lending growth analytics? - How do you build out a solid ROI use case for innovation in SMB lending?
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Building the Foundation Collection Call Success Digital Training
Event's details:
July 13, 2021
All Day Event
Overview: The session will immediately improve your collection efficiencies and reduce delinquencies. Curriculum topics will focus on collection method essentials and compliance: Critique and learn from live recorded calls Learn to use call assessment tools to ensure collection call quality Create effective verbal and written collection communications Collecting within FDCPA guidelines Best practices for Skip Tracing / Repossession / Remarketing / Bankruptcy
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Staffing Your Contact Center
Event's details:
July 14, 2021
02:00 PM - 03:00 PM
Learn how to staff and optimize your contact center for digital transformation.
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Building the Foundation Bankruptcy Success Digital Training
Event's details:
July 20, 2021
All Day Event
This one-day live digital training course covers the best practice approach to the complicated world of bankruptcy, in an easy to understand “plain English” format. The course provides important foundational information to help participants protect and support their credit union in dealing with consumer bankruptcy matters.
HR Virtual Roundtable
Event's details: Leadership Content
July 20, 2021
02:00 PM - 03:30 PM
Despite the obstacles presented this past year, credit unions have come together and redefined what it means to be a member-serving organization. As we continue to adjust human resource strategies in 2021, the Callahan team invites you to join us and a select group of your industry peers on July 20 at 2 p.m. ET for a roundtable to network and share ideas.
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How To Launch Employee Resource Groups
Event's details:
July 21, 2021
02:00 PM - 03:00 PM
During this webinar, Callahan & Associates' Alix Patterson will moderate an interactive discussion focused on actions cooperatives should consider as they seek new ways to support diverse groups of employees.
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Combatting Credential Stuffing
Event's details:
July 22, 2021
11:00 AM - 12:00 PM
The most common security attack today is one you may feel like you have little control over. Credential stuffing attacks rely on other organizations’ leaks, not yours. Though you did not cause it, you nevertheless have the power to provide additional layers of protection and security to affected users. Join Access Softek’s CTO Tom Lester to learn about credential stuffing attacks, what Access Softek is doing to protect your members or customers, and what you can do in response to these increasin
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Fighting Financial Crime During and Post COVID
Event's details:
July 28, 2021
02:00 PM - 03:00 PM
In this session, NICE Actimize will share what lessons were learned during COVID, and how credit unions can employ new strategies to deal with financial crime during a digital transformation.
Call Center Virtual Roundtable
Event's details: Leadership Content
July 28, 2021
02:00 PM - 03:30 PM
Despite the obstacles presented this past year, credit unions have come together and redefined what it means to be a member-serving organization. As we continue to adjust call center strategies in 2021, the Callahan team invites you to join us and a select group of your industry peers on July 28 at 2 p.m. ET for a roundtable to network and share ideas.
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Collections Virtual Roundtable
Event's details: Leadership Content
July 29, 2021
02:00 PM - 03:30 PM
Despite the obstacles presented this past year, credit unions have come together and redefined what it means to be a member-serving organization. As we continue to adjust collections strategies in 2021, the Callahan team invites you to join us and a select group of your industry peers on July 29 at 2 p.m. ET for a roundtable to network and share ideas.
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