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May 2020 Events

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The Surprising Secret to Consumer Satisfaction: Biometric Authentication
Event details:
May 28, 2020
11:00 AM - 12:00 PM
Community-based FIs lost ground in consumer satisfaction relative to big banks in 2019. According to ACSI, it was mostly due to "inefficiencies in the contact center." Join us to understand the root cause via highlights from Access Softek's recent whitepaper, Cut Out the Chase: Modern Authentication for FIs. This webinar will include a demonstration of how Biometric Authentication Manager (BAM), our award-winning consumer authentication solution for contact centers and omnichannel touchpoints,
Improve Credit Union Operations
Event details:
May 28, 2020
02:00 PM - 03:00 PM
As financial institutions have had to pivot in response to the Coronavirus outbreak, credit unions are faced with unprecedented situations, challenging many of their usual operations. In this webinar we reveal the top three operational inefficiencies the Coronavirus outbreak and subsequent repercussions have exposed, and how to turn them into opportunities.
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