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Previous July 11, 2021 - July 17, 2021 Next

July 2021 Events

SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
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Building the Foundation Collection Call Success Digital Training
Event details:
July 13, 2021
All Day Event
Overview: The session will immediately improve your collection efficiencies and reduce delinquencies. Curriculum topics will focus on collection method essentials and compliance: Critique and learn from live recorded calls Learn to use call assessment tools to ensure collection call quality Create effective verbal and written collection communications Collecting within FDCPA guidelines Best practices for Skip Tracing / Repossession / Remarketing / Bankruptcy
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Staffing Your Contact Center
Event details:
July 14, 2021
02:00 PM - 03:00 PM
Learn how to staff and optimize your contact center for digital transformation.
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