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Georgia United Credit Union puts an executive’s title to its goal of driving deposits to meet loan demand.
The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Grow Financial’s analytics department has grown from a seedling department into a full-grown resource at the center of the cooperative.
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CAP COM FCU is on a forward-leaning data aggregation mission that crosses platforms and connects silos across the organization.
Three credit unions offer five ways to approach member experience and build successful programs.
Friction happens, but credit unions are taking steps to improve the member experience across branches, call centers, digital banking, and more.
An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
The Massachusetts credit union is working across the enterprise and with other credit unions to make the most of data visualization software.
Stacy Armijo works across her enterprise and the community to amplify member service and brand awareness.