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P.O. Box 8012 | Canoga Park, CA 91309
Lynn Heineman SVP 716-480-3391
Phone: 716-480-3391 https://accountcontrol.com/Default.aspx
Service Areas: Call Centers
21575 Ridgetop Circle | Sterling, VA 20166
Phone: 8044759309 https://www.home.neustar/
Service Areas: Call Centers, Online Fraud/Security, Operations
11445 Century Circ West | Springdale, OH 45246-3303
David Parlin President (513) 272-1081
Phone: 5132721081 | Fax: 5132722076 http://www.airisatm.com
Service Areas: ATM Equipment
1512 Edison Shores Lane | Port Huron, MI 48060
Raymond McNeice President
Phone: 810-985-6343 | Fax: 810-985-6367 http://www.altcompenv.com
Service Areas: ATM Processing
4425 Harrison Ave | Rockford, IL 61108
Steven Holmes Senior Vice President, Strategic Development 630-208-0292
Phone: 630-208-0292 | Fax: 630-383-0208 http://www.anyhoursolutions.com
Service Areas: Call Centers, Mortgages, Online Loan Applications
700 Commerce Drive, Suite 100 | Oak Brook, IL 60523
Andy Matthews VP Marketing
Phone: 6304729600 | Fax: 6304729745 www.apropos.com
5924 Amity Springs Drive | Charlotte, NC 28212
http://www.autonetwork.com
Service Areas: Branch Displays/Signage, Auto Remarketing, eMarketing, Promotions/Incentives, Social Media
1433 Sadlier Circle West Drive | Indianapolis, IN 46239
Robert Wyse Senior Account Representative
http://www.bancardatm.com
10 Ferry Street Suite 429 | San Ramon, CA 94583
Marsha Kawasaki Vice President, Credit Union Division 213-972-0511
http://www.bankofthewest.com
Service Areas: Check 21, Check Processing, ATM Processing, Remote Deposit Capture (RDC), Institutional Investments
85 W Combs Rd, #101-140 | San Francisco, CA 94105
Phone: 9252611266 | Fax: 4157043239 http://www.betterbranches.com/
Service Areas: Branching
320 Ruhle Road | Ballston Lake, NY 01201
Timothy Ryan Managing Partner
Phone: 800-748-6172 http://www.branchdevelopmentgroup.com
Service Areas: Branch Displays/Signage, Branch Planning, Branching, Marketing, Consulting
2429 Summit Ave. | Racine, WI 53404-2156
Vincent D. Milewski, RA Director of Business Development 262-637-9791
Phone: 2626379791 http://www.bukacek.com
Service Areas: Branch Planning, Facility Design & Build
3250 Briarpark Drive Suite 400 | Houston, TX 77042
cash@cardtronics.com 832-308-4925
http://www.cardtronics.com
Service Areas: ATM Networks, Marketing
701 Weaver Blvd | Anoka, MN 55303
Phone: 763-323-1048 | Fax: 763-323-1048 http://www.casefi.com/
Service Areas: ATM Equipment, Cash Recyclers, Video Tellers
200 Emerald Bay Dr. Suite 100 | Oldsmar, FL 34677
Kirk Wormington Vice President Financial Markets
Phone: 7274315300 | Fax: 7275315299 http://www.centurioncares.com
2199 Innerbelt Business Center Drive | St. Louis, MO 63114
Paul Barrath Vice President
Phone: 888-429-3330 | Fax: 314-890-7410 http://www.claycorp.com
Service Areas: Branch Planning, Branching, Market Research, Consulting, Credit Union Research
1165 Hembree Road Suite 110 | Roswell, GA 30076
Michael Sulcer Business Development - Credit Unions 678-387-3204
Phone: 6783873204 http://www.clearchoiceinc.com
Service Areas: Call Centers, Telecom/Communications, Virtualization/Cloud Services
645 West 200 North | North Salt Lake City, UT 84054
Debbie Elcock Marketing Manager
http://www.companionsystems.com
Service Areas: ATM Equipment, Branch Displays/Signage
3850 Peachtree Industrial Blvd. | Duluth, GA 30096
Anne Smith Director of Marketing
Phone: (888) 729-8183 | Fax: (770) 416-9619 http://www.consultantsandbuilders.com
Service Areas: Facility Design & Build
9692 Haven Ave. | Rancho Cucamonga, CA 91730
Client Services 800-782-9042
Phone: (800) 782-9042 | Fax: 9099482629 http://www.co-opfs.org
Service Areas: ATM Networks, Shared Branching, Mobile & Online Services
CO-OP Financial Services is a payments and financial technology company whose mission is ensuring the success of the credit union movement. CO-OP payments solutions, engagement services and strategic counsel help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service. For more information, visit www.co-opfs.org.
1845 Satellite Blvd Ste 300 | Duluth, GA 30097
Craig Beach VP Marketing/Business Development
Phone: 6788121300 | Fax: 6788121301 http://www.cusc.net
Service Areas: Shared Branching
10821 Airport Dr. | El Cajon, CA 92020
Dean Fisher Sales
Phone: 540-375-2608 | Fax: 540-375-2638 http://www.couvrette.com
3400 Blue Springs Road Suite 200 | Kennesan, GA 30144
Tim Fernandez Business Development Manager
Phone: 770-529-7714 | Fax: 770-529-7716 http://www.croftandassociates.com
P.O. Box 14016 | Tallahassee, FL 32317
Joe Woods Vice President, Sales & Relationship Management 877-570-2824
Phone: 8507012824 | Fax: 8507012424 https://www.culiance.com/
Service Areas: ATM Networks
5710 Mineral Point Road | Madison, WI 53705
Barb Lowman President (912) 570-5581
Phone: 8172266338 cuna.coop
Service Areas: Delivery Channels, Lending, Operations
CUNA Strategic Services connects credit unions to innovative, industry-specific solutions that help drive membership growth and operational excellence at an attractive price. Our goal is to help credit unions find new, innovative products and services to integrate into their operations.We save money. With a nationwide footprint, negotiating power, collective buying and the ability to serve the entire credit union market, we leverage economies of scale and save you money.We work with industry-leading providers. Our alliance providers go through a rigorous vetting process to ensure their solutions have credit unions’ best interests in mind.We solve problems. Every solution from our alliance providers effectively solves a problem in the credit union market. With Credit Union National Association data and insights, we facilitate new business development prioritization and create strong solution-provider relationships.
2080 South State Street | Ann Arbor, MI 48104-4696
Daniel E. Whisler President 734-761-2090
Phone: 734-761-2090 | Fax: 734-761-6607 http://www.danielsandzermack.com
P.O. Box 24389 | Nashville, TN 37203
S. Woodson V.P. 615-251-6211
http://www.adque.com
Service Areas: Branch Displays/Signage, Advertising, Branding, eMarketing
1550 Kemper Meadow Dr. | Cincinnati, OH 45240
Richard Grow President & CEO
Phone: 5138255800 | Fax: 5138251947 http://www.dei-corp.com
Service Areas: Facility Design & Build, Strategic Planning
5995 Mayfair Road NW | Uniontown, OH 44685
Katie Sturznickel Head of Marketing
Phone: 3304904000 | Fax: 7168730050 http://www.diebold.com
Service Areas: ATM Processing, Branch Planning, Cash Recyclers, Shared Branching, Video Tellers
2110 East First Street, Suite 106 | Santa Ana, CA 92705-4019
Michele Jowdy Account Supervisor
Phone: 7148353020 | Fax: 7148356506 http://www.dsgai.com
Service Areas: Mystery Shopping
855 Lincoln Street | Lapeer, MI 48446
David Patten CEO/Founder
Phone: 727-656-9381 http://www.eface2face.com
Service Areas: Branch Planning, Branching, Call Centers, IT Outsourcing, Technology Consulting
600 University Street #1818 | Seattle, WA 98101
Paul Seibert CMC, VP of Financial Services
Phone: 2062671900 | Fax: 2062671901 http://www.ehs-design.com
Service Areas: Branch Displays/Signage, Branch Planning, Facility Design & Build
100 Ames Pond Dr. | Tewksbury, MA 1876
DJ Haskins Vice President of Marketing 800-654-0510
Phone: 9786546800 https://engageware.com/
Service Areas: Call Centers, Employee Training, Technology
TimeTrade SilverCloud, headquartered in Tewksbury, MA, is the industry-leading provider of customer engagement solutions. Trusted by more than 400 financial institutions, TimeTrade SilverCloud’s self-service, knowledge management, and appointment scheduling solutions ensure the right answer, at the right time, delivered by the right resource. TimeTrade SilverCloud’s solutions help customers help themselves and help employees help customers, so you can expand customer relationships, optimize operational efficiency, and drive growth. For more information, visit www.timetradesilvercloudinc.com.
1300 South Mint Street Suite 200 | Charlotte, NC 28203
Stacye Halverson
P.O. Box 850755 | Mobile, AL 36685
Joanie Soutullo
Phone: 251-661-6286 | Fax: 251-661-6905 http://www.fedcorpatm.com
P.O. Box 1900 | Cornelia, GA 30531
Beau Wingate Senior Account Executive
Phone: 800-992-4978 | Fax: 706-776-7269 http://www.supermarketbank.com
5565 Glenridge Connector | Atlanta , GA 30342
Jason Weida Vice President, Financial Services
Phone: (913)660-0625 https://www.firstdata.com
Service Areas: Credit Cards, Debit Cards, ATM Networks, Mobile & Online Services, Technology
2301 Sugar Bush Rd., Ste. 520 | Raleigh, NC 27612
Henry Carrison Vice President 336-451-5949
Phone: 3364515949 | Fax: 3364515949 http://www.foundrycommercial.com
Service Areas: Branch Planning, REO Property Management, Strategic Planning
2855 East Guasti Road, Suite 202 | Ontario, CA 91761
Nathan W. Rogers Vice President of Marketing
Phone: 9097531200 | Fax: 9093943521 http://www.fscc.com
Service Areas: Call Centers, Shared Branching, Mobile Banking, Remote Deposit Capture (RDC), Business Continuity
12819 Southeast 38th St Suite 505 | Bellevue, WA 98006
Jean Van Court Chief Customer Officer 425-649-1246
https://www.fuzedigital.com
Service Areas: Call Centers, Member Services, Online Member Support
905 Cetennial Rd. | Wayne, NE 68787
Steve Lutt Sales Manager
Phone: 402-375-4770 | Fax: 402-375-4711 http://www.heritageind.com
9300 Hennepin Town Road | Eden Prairie, MN 55347
Jennifer Albrecht Director of Marketing
Phone: 952.278.8880 | Fax: 952.278.8822 http://www.htg-architects.com
1770 Indian Trail Rd Suite 300 | Norcross, GA 30093
Laurel Butler Sales & Marketing Coordinator
Phone: 7703812023 http://www.ibtenterprises.com
245 Commerce Blvd | Liverpool, NY 13088
Fran Coudriet Director of Marketing Innovation 315-506-4567
Phone: 800-466-4189 http://imsdirect.com/
Service Areas: Delivery Channels, eStatements, Statement Printing
500 SW 39th Street, Suite 200 | Renton, WA 98057
Erin Paiso Director of Marketing
http://www.infratel.com
Service Areas: Call Centers, Telecom/Communications
548 Market St. #94029 | Atlanta, GA 30309
Laura Bryant Sr. Sales Manager 650-381-9283
Phone: 6503819283 https://www.interface.com/US/en-US/homepage
Service Areas: Call Centers, Online Member Support, Technology
722 W. University Drive | Rochester, MI 48307
Kevin Ouellette Partner
Phone: 248-650-8695 | Fax: 248-650-8097 http://www.interpro-tech.com
Service Areas: Check 21, Check Processing, ATM Networks, Branching, Branding
350 Franklin Road | Marietta, GA 30067
Joe DiAntonio Regional Director
Phone: 770-421-1532 | Fax: 770-422-9479
5060 Shoreham Place | San Diego, CA 92122
Kerim Tumay Vice President of Marketing 858-270-9950
Phone: 8582709950 | Fax: 8582709950 http://kiran.com
Service Areas: Branch Planning, Consulting, Strategic Planning
2000 RiverEdge Parkway, Suite 100 | Atlanta, GA 30328
Greg Allen Director of Marketing
Phone: 404-761-0008 | Fax: 678-322-3085 http://www.level5.com
740 W. New Circle Road | Lexington, KY 40550
Phone: 8592322000 http://www.lexmark.com/
Service Areas: Branch Displays/Signage, Mobile & Online Services, Document Imaging
2200 Point Blvd. Ste. 110 | Elgin, IL 60123
Tyler Miller MKTG Ideas & Communication 847-844-2200
Phone: (312) 218-5430 https://www.belivelsi.com/
Service Areas: Call Centers, Lending, Member Services
In 1994, three friends, Mark Johnson, Phil Stewart and Rex Johnson shared a vision. They created a new way for financial service companies to Connect People with People. They believed then, as they still do today, that leveraging technology in order to enable conversations, nurtures loyalty. This foundation is the strength which continues to guide who we are, what we believe and how we connect with people. To this day, it drives our passion to deliver flexible solutions and remarkable service for our clients.
5903 Mount Eagle Dr., Ste. 1004 | Alexandria, VA 22303
C. Sidney Elliot Owner
Phone: 703-329-7270 | Fax: 703-329-7271
One Aliso Viejo Parkway | Aliso Viejo, CA 92656
Ron Masterson Credit Union Support Admin
Phone: 8009922554 http://creditunionit.com
Service Areas: Delivery Channels, Mobile & Online Services, Technology Consulting
20829 72nd Ave. S. Ste. 600 | Kent, WA 98032
Robert Long Chief Revenue Officer 866-598-0698
Phone: (206)Â 787-1628 http://maprocessing.com
Service Areas: Credit Card Processing, Debit Card Processing, ATM Processing
2110 8th Avenue, Suite 5A | New York, NY 10026
Constance Anderson President
http://www.memberxp.com
1520 4th Ave. Ste. 300 | Seattle, WA 98101
Mark Alguard, LEED AP BD+C Senior Director of Strategic Services 206-787-8095
Phone: 2067878095 | Fax: 2062671901 http://www.momentumbuilds.com/
Service Areas: Branch Planning, Facility Design & Build, Strategic Planning
2363 Verna Ct | San Leandro, CA 94577
Todd Davies V.P. of Sales & Service
http://www.mvpatm.com
208 E. Louisiana Suite 200 | Mc Kinney, TX 75069
Tom Dean Vice President Business Development
http://www.mycon.com
9950 South 300 West | Sandy, UT 84070
Bonnie Thompson Sales Representative
http://www.ugenius.com
Service Areas: Branch Planning, Branching, Video Tellers
1700 South Patterson Boulevard PCD-3 | Dayton, OH 45479
Jim Beisel SAC
Phone: 8185840953 http://www.ncr.com/
15450 South Outer Forty Dr. Suite 300 | Chesterfield, MO 63017
Erica Zumstein Business Development Administrator
Phone: 6368988100 http://www.newground.com
Service Areas: Facility Design & Build, Consulting
7407 Honeywell LN | Bethesda, VA 20814
David Faulkner Managing Director 240-271-3502
Phone: 2402713502 http://nextbranchstrategies.com
Service Areas: Branch Planning, Branching, Strategic Planning
152 Court Street, Ste 1A | Portsmouth, NH 3801
Scott Dustin Vice President
Phone: 6032944482 http://www.novaretailgroup.com
360 Route 101 STE 6 | Bedford, NH 03110
Kathleen Peterson Chief Vision Officer 603-488-0202
Phone: 6034880202 | Fax: 6034880202 www.powerhouse1.com
Service Areas: Call Centers, Technology Consulting, Telecom/Communications
6362 Dogwood Lane | Lake Worth, FL 33462
Steve Haines VP Sales 612-269-9320
Phone: 612-269-9320 | Fax: 800-218-2161 http://promotionsusainc.com
Service Areas: Branch Displays/Signage, Branding, Promotions/Incentives
560 Carillon Pkwy. | St. Petersburg, FL 33716
Brian Scott SVP, Chief Growth Officer 844-367-7728
Phone: (844) 367-7728 http://www.pscu.com
Service Areas: Credit Card Processing, Debit Card Processing, Call Centers
PSCU, the nation’s premier payments CUSO, supports the success of 1,500 credit unions representing more than 5.4 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit pscu.com.
1301 McKinney Suite 2500 | Houston, TX 77010
Denise Stigge Vice President Strategic Sales Support
http://www.pulsenetwork.com
Service Areas: Debit Card Processing, ATM Networks
109 Zeta Drive | Pittsburgh, PA 15238
James Caliendo President & COO
Phone: 800-253-7430 | Fax: 800-963-5966 http://www.pwcampbell.com
Service Areas: Facility Design & Build, Mystery Shopping
P.O.Box 9009 | Ft. Wayne, IN 46809
Patrick Romary Vice President
http://www.romaryassoc.com
No. 8, National CHS, Sector 3 Airoli, 400708 | Navi Mumbai, AL 40070-8
Chandrashekar Rao Kuthyar Lead Consultant
Phone: 9620463232 http://www.sangamone.ccom
Service Areas: Delivery Channels, Mobile Banking, Technology Consulting
6018 Demarco Court | Sarasota, FL 34238
Suzanne Savage President
Phone: 941-552-6613 http://www.savagecg.com
20145 Ashbrook Place Suite 110 | Ashburn, VA 20147
Per Lundin EVP/COO
http://www.scancoin-usa.com/
14272 Cameron Lane | Santa Ana, CA 92705
Christy Mallory Marketing Coordinator
Phone: 800-722-6876 e | Fax: 714-247-2738
1753 Addison Way | Hayward, CA 94544
Ken Ousey
Phone: 5107328710 | Fax: 5107328716 http://www.securitysafeintl.com
Service Areas: Branch Security
728 East Genesee St. | Syracuse, NY 13210
Ray Davis CEO/President
Phone: 315-477-1100 | Fax: 315-463-2434 http://www.sharenetatm.com
191 The West Mall Suite 1020 | Toronto, ON M9C5K8
Kevin Campbell Sales/Marketing Manager
Phone: 800-635-1205 | Fax: 866-681-6944 http://www.smartpsolutions.com
E6095 County Road WC | Spring Green, WI 53588
Sharon Stark Co-owner/President
Phone: 608-588-3430 | Fax: 608-588-3508
9510 SW 151st Avenue | Beaverton, OR 97007
Lori Bocklund President 503-579-8560
Phone: 5035798560 http://www.strategiccontact.com
Service Areas: Call Centers, Member Services, Consulting
830 E. Franklin St. | Centerville, OH 45459
Lew Thomson Client Success Sr. Leader 800-444-5465
Phone: (800) 444-5465 http://www.supportexp.com
Service Areas: Mystery Shopping, Membership Surveys, Consulting
Founded in 1997, Support EXP has become the member experience (MX) management expert at leading and guiding transformations of credit unions beyond the transactional level. Our MX feedback solutions deliver direct, data-driven insight across all channels, lines of business, and functional areas. With timely MX intel, we enable credit unions to act strategically, so they can lead in their market and flex with immense agility
P.O. Box 105 | Anchorville, MI 48004
John Schwark Consultant
http://www.thompsonphelan.com
3252 University Drive, Suite 165 | Auburn Hills, MI 48326
Howard Hoemann Chief Sales Officer
Phone: 800-205-4268 | Fax: 636-273-6176 http://www.pscu.com/platform/total-member-care
Service Areas: Call Centers, Mystery Shopping, Lending
P.O. Box 266001 | Highlands Ranch, CO 80163
www.visadps.com
http://www.visadps.com
Service Areas: Debit Card Processing, ATM Processing
7756 Mitchell Park Dr. | Cleves, OH 45002
David Laake Managing Partner 513-453-4558
Service Areas: Video Tellers, Telecom/Communications, Virtualization/Cloud Services
1455 NW Irving Street, Suite 800 | Vancouver, WA 98683
Mike Dana Business Development Manager
Phone: 5035253100 http://signature.wacom.us/cu
Service Areas: Video Tellers, Member Services, Technology
8500 Governors Hill Dr. | Cincinnati, OH 45263
Lauren Gonnella Leader of Financial Institution Services Partner C 513-267-5068
Phone: 8593612963 https://www.worldpay.com
2485 McCabe #200 | Irvine, CA 92614
Ken Brickley VP, US Marketing
Phone: 800-513-9002 http://www.zeacom.com