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Buyer's Guide

Call Centers

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Account Control Technology, Inc.

P.O. Box 8012 | Canoga Park, CA 91309

Lynn Heineman

Phone: 716-480-3391

Service Areas: Call Centers

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AnyHour Solutions

4425 Harrison Ave | Rockford, IL 61108

Steven Holmes
Senior Vice President, Strategic Development

Phone: 630-208-0292 | Fax: 630-383-0208

Service Areas: Call Centers, Mortgages, Online Loan Applications

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Apropos Technologies

700 Commerce Drive, Suite 100 | Oak Brook, IL 60523

Andy Matthews
VP Marketing

Phone: 6304729600 | Fax: 6304729745

Service Areas: Call Centers

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Centurion Inc.

200 Emerald Bay Dr. Suite 100 | Oldsmar, FL 34677

Kirk Wormington
Vice President Financial Markets

Phone: 7274315300 | Fax: 7275315299

Service Areas: Call Centers

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Clear Choice Telephones

1165 Hembree Road Suite 110 | Roswell, GA 30076

Michael Sulcer
Business Development - Credit Unions

Phone: 6783873204

Service Areas: Call Centers, Telecom/Communications, Virtualization/Cloud Services

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eFace2Face Technology, LLC

855 Lincoln Street | Lapeer, MI 48446

David Patten

Phone: 727-656-9381

Service Areas: Branch Planning, Branching, Call Centers, IT Outsourcing, Technology Consulting

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100 Ames Pond Dr. | Tewksbury, MA 1876

DJ Haskins
Vice President of Marketing

Phone: 9786546800

Service Areas: Call Centers, Employee Training, Technology

Engageware, headquartered in Tewksbury, MA, is the industry-leading provider of customer engagement solutions. Trusted by more than 400 financial institutions, Engageware's self-service, knowledge management, and appointment scheduling solutions ensure the right answer, at the right time, delivered by the right resource. Engageware’s solutions help members help themselves and help employees help customers, so you can expand member relationships, optimize operational efficiency, and drive growth.  For more information, visit

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FSCC, LLC - Part of CO-OP Shared Branching

2855 East Guasti Road, Suite 202 | Ontario, CA 91761

Nathan W. Rogers
Vice President of Marketing

Phone: 9097531200 | Fax: 9093943521

Service Areas: Call Centers, Shared Branching, Mobile Banking, Remote Deposit Capture (RDC), Business Continuity

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Fuze Digital Solutions

12819 Southeast 38th St Suite 505 | Bellevue, WA 98006

Jean Van Court
Chief Customer Officer

Service Areas: Call Centers, Member Services, Online Member Support

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Infratel US

500 SW 39th Street, Suite 200 | Renton, WA 98057

Erin Paiso
Director of Marketing

Service Areas: Call Centers, Telecom/Communications

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548 Market St. #94029 | Atlanta, GA 30309

Laura Bryant
Sr. Sales Manager

Phone: 6503819283

Service Areas: Call Centers, Online Member Support, Technology

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2200 Point Blvd. Ste. 110 | Elgin, IL 60123

Luke Kolquist
VP - Sales & Marketing

Phone: (312) 218-5430

Service Areas: Call Centers, Lending, Member Services

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Neustar, a TransUnion Company

21575 Ridgetop Circle | Sterling, VA 20166

Phone: 8044759309

Service Areas: Call Centers, Online Fraud/Security, Operations

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PowerHouse Consulting, Inc.

360 Route 101 STE 6 | Bedford, NH 03110

Kathleen Peterson
Chief Vision Officer

Phone: 6034880202 | Fax: 6034880202

Service Areas: Call Centers, Technology Consulting, Telecom/Communications

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560 Carillon Pkwy. | St. Petersburg, FL 33716

Chris Gunnare
SVP, Chief Sales Officer

Phone: 8443677728

Service Areas: Credit Card Processing, Debit Card Processing, Call Centers

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Strategic Contact, Inc.

9510 SW 151st Avenue | Beaverton, OR 97007

Lori Bocklund

Phone: 5035798560

Service Areas: Call Centers, Member Services, Consulting

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Total Member Care

3252 University Drive, Suite 165 | Auburn Hills, MI 48326

Howard Hoemann
Chief Sales Officer

Phone: 800-205-4268 | Fax: 636-273-6176

Service Areas: Call Centers, Mystery Shopping, Lending

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Zeacom, Inc.

2485 McCabe #200 | Irvine, CA 92614

Ken Brickley
VP, US Marketing

Phone: 800-513-9002

Service Areas: Call Centers

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