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Buyer's Guide

Mystery Shopping

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Support EXP

DSG Associates, Inc.

2110 East First Street, Suite 106 | Santa Ana, CA 92705-4019

Michele Jowdy
Account Supervisor

Phone: 7148353020 | Fax: 7148356506

Service Areas: Mystery Shopping

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Martin-Elliott Customer Research

5903 Mount Eagle Dr., Ste. 1004 | Alexandria, VA 22303

C. Sidney Elliot

Phone: 703-329-7270 | Fax: 703-329-7271

Service Areas: Mystery Shopping

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2110 8th Avenue, Suite 5A | New York, NY 10026

Constance Anderson

Service Areas: Mystery Shopping

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109 Zeta Drive | Pittsburgh, PA 15238

James Caliendo
President & COO

Phone: 800-253-7430 | Fax: 800-963-5966

Service Areas: Facility Design & Build, Mystery Shopping

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Scantron Surveys

14272 Cameron Lane | Santa Ana, CA 92705

Christy Mallory
Marketing Coordinator

Phone: 800-722-6876 e | Fax: 714-247-2738

Service Areas: Mystery Shopping

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Stark/Livingston, Inc.

E6095 County Road WC | Spring Green, WI 53588

Sharon Stark

Phone: 608-588-3430 | Fax: 608-588-3508

Service Areas: Mystery Shopping

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Support EXP

830 E. Franklin St. | Centerville, OH 45459

Lew Thomson
Client Success Sr. Leader

Phone: 800-444-5465

Service Areas: Mystery Shopping, Employee Training, Membership Surveys

Over the last 20 years, we have become the customer experience (CX) management experts at leading and guiding transformations of banks and credit unions beyond the transactional level. We not only provide innovative solutions that capture authentic voice-of-the-customer and voice-of-the-employee feedback, we provide the insight, training and support necessary to act upon that feedback for comprehensive, long-lasting results.

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Total Member Care

3252 University Drive, Suite 165 | Auburn Hills, MI 48326

Howard Hoemann
Chief Sales Officer

Phone: 800-205-4268 | Fax: 636-273-6176

Service Areas: Call Centers, Mystery Shopping, Lending

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