Cooperative Strategy

Boards & Volunteers

By Sharon Simpson | May 13, 2019

Los Angeles Police FCU dedicates time every year for board members and executive management to come together to learn about the industry and stretch their collective imagination.

By Sharon Simpson | March 4, 2019

Based on member feedback, BECU now incorporates financial education into its annual meeting.

By Marc Rapport | Jan. 15, 2019

The African-American Credit Union Coalition builds on credit unions’ history of empowering economic equality and inclusion.

 

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By Chris Howard | Sept. 5, 2017

Each credit union needs to develop its own best practices for board governance, but there are some critical common themes.

By Chris Howard | Sept. 5, 2017

Each credit union needs to develop its own best practices for board governance, but there are some critical common themes.

By Meghan Sink | June 8, 2017

An NCUA webinar series relays tools and tips from which all credit unions can benefit.

By Sharon Simpson | March 20, 2017

When Keys FCU put itself into voluntary conservatorship in 2009, its leaders and staff knew rebuilding together was the only way to save the credit union.

By Jon Jeffreys | Dec. 6, 2016

This financial cooperative decided to stake its future on hiring a new leader based on mission, credit union experience or not.

By Chip Filson | Sept. 1, 2016

The latest news should be good for credit unions invested in the failed corporates, but lack of regulator clarity makes it hard to know what's really going on.

By Marc Rapport | June 15, 2016

Credit unions correlate giving back and growing loans, while accounting standards and succession planning spur table talk.

By Chip Filson | Feb. 22, 2016

Credit unions need to value service as much as profitability and be able to show it.

By Marc Rapport | Oct. 15, 2015

A panel at BAI Retail Delivery focused on “turning lemons into lemonade” with a culture shift that makes compliance a customer service imperative.

By Kaufman & Canoles | Sept. 21, 2015

Here’s a list of specific ways that credit unions can and cannot compensate their board volunteers.

By Susan Levi Wallach | May 11, 2015

The formation of Lake Trust Credit Union in 2010 presented challenges and opportunities in seamlessly integrating the upper tiers of credit union management.

By Marc Rapport | April 30, 2015

The growth of the millennial immigrant population has handed the credit union movement a great opportunity and obligation.

By Marc Rapport | April 2, 2015

Reports show feds quietly raising bar on security and noting demographic differences in mobile banking and payments.

By Chip Filson | March 26, 2015

Exercise your right and do the right thing for your members by commenting on the risk-based capital rule. It's your "vote." Make it count.

By Chip Filson | March 4, 2015

When will the NCUA pay attention to how the FDIC views risk-based capital?

By Sam Taft | Feb. 23, 2015

These four performance metrics will help CFOs explain the business of credit unions and show how every employee helps the credit union achieve its goals.

By Drew Grossman | Jan. 22, 2015

Originally bound to the railroad industry, this once-small cooperative struck out on its own and is now on track to become Southwest Virginia’s premier financial institution.

By Drew Grossman | July 14, 2014

Outgoing CEO Bert Hash, Jr. talks about how he's built relationships with board members during his 17-year tenure at the helm of MECU.

By Drew Grossman | June 30, 2014

Four credit unions offer advice on how to bring out members and convince qualified candidates to run for the board.

By Sharon Simpson | May 12, 2014

Youth advisory boards help financial institutions connect with a new demographic on its own terms.

By Sharon Simpson | April 28, 2014

Associate and emeritus positions prepare new members for board responsibilities and pass on institutional knowledge from veteran members.

By Rebecca Wessler | April 28, 2014

This week on CreditUnions.com, developing future leaders, promoting internally versus hiring externally, transitioning board members, and more.

By Drew Grossman | Jan. 28, 2014

Board chair Stephen Crow talks about the makeup of the board at Heritage Federal, its responsibilities, and how the board stays current on changes in the industry.

By Alix Patterson | Aug. 12, 2013

Today’s financial services marketplace requires more from the board, and the roles and responsibilities of its members are expanding.

By Drew Grossman | Aug. 12, 2013

Travis Credit Union’s volunteer training program develops ambassadors and primes members for leadership roles.

By Aaron Pugh | Aug. 12, 2013

A by-the-numbers look at the benefits and drawbacks of term limits for board members.

By Sharon Simpson | Aug. 12, 2013

Recognition and appreciation helps a credit union attract responsible, committed directors.

By Sharon Simpson | Aug. 12, 2013

A Minnesota credit union relies on its board’s diversity and desire for education to enhance its performance.

By Sean Hession | Aug. 7, 2013

Unlocking your board’s full potential is a complex undertaking. Without board confidence, no governance model will be successful.

By Chip Filson | June 10, 2013

No credit union in America has come close to the bottom-line financial results of Arrowhead Credit Union’s 3.75% ROA for both 2011 and 2012.

By Aaron Pugh | June 4, 2013

This credit union knows how to make the best of hard times and capitalize on good ones.

By Alix Patterson | March 18, 2013

I’m number 3. We need 100,000. Why are we only 1% of the way there?

By Chip Filson | March 18, 2013

Ferling should assess American Flag’s strengths and formalize a multi-pronged plan.

By Rhonda Cooke | March 18, 2013

An interim CEO and Board retreat will help the credit union get back on its feet with a solid plan and timeline.

By Callahan & Associates | Feb. 26, 2013

Chip Filson, Chairman of Callahan & Associates, announced Monday a major initiative: A New Vision for Cooperative Regulatory Leadership for the 21st Century.

By Brooke C. Stoddard | Feb. 18, 2013

As the incoming leader of Langley Federal Credit Union, Tom Ryan helped his board strike the balance between embracing historic practices and plotting future improvements.

By Chip Filson | Feb. 18, 2013

To promote the continuous evolution of the credit union charter and its multifaceted contributions to the country’s economic progress, a new cooperative regulatory structure is needed.

By Brooke C. Stoddard | Feb. 18, 2013

TDECU's new CEO Stephanie Sherrodd channels past experience with her institution to encourage continued momentum and harmony in its future governance.

By Chip Filson | Feb. 18, 2013

Credit unions themselves need to spearhead NCUA reform. Here are the reasons.

By Chip Filson | Feb. 18, 2013

At the heart of credit unions is a new organizational model based in cooperative design. It should also be at the core of the regulatory system. A radical overhaul is called for.

By Rhonda Cooke | Feb. 11, 2013

Rhonda and Kelly Cooke advocate that Sam present the board with options for their field of membership, use of equity, and the credit union’s brand.

By Randy Karnes | Feb. 11, 2013

Randy Karnes implores the Board to look values that have driven the credit union to this point and to opportunities that the new structure provides.

By Brooke C. Stoddard | Feb. 11, 2013

To help all credit unions that have faced losing a sponsor, 5 consultants respond to the challenge faced by Circle-W Credit Union in this theoretical case study.

By Jim Cardwell | Feb. 11, 2013

Jim Cardwell addresses Circle-W's new challenge by advocating an assessment of key strengths and then pushing the reset button on their strategy for the future.

By Aaron Pugh | Dec. 14, 2012

Follow these four steps to increase member feedback and participation.

By David Birky | Oct. 15, 2012

A rebranding effort has to be driven by values, so find out what similarities make the credit unions stand out in their communities.

By Michelle Silveria | Oct. 15, 2012

The need for member connection is vital, so any changes should complement the credit union’s brand and mission.

By Brooke C. Stoddard | Oct. 15, 2012

A Midwestern credit union needs to appeal to a growing community membership but doesn’t want to alienate its long-time SEGs that represent the heart of the institution.

By Callahan's Executive Team | Sept. 25, 2012

Looking for a way to liven up your credit union, membership, and community? Look no further than these seven principles.

By Randy Karnes | Sept. 24, 2012

It's the CEO's job to ensure the Board is one that can find a balance between the cooperative and business perspectives.

By Brooke C. Stoddard | Sept. 19, 2012

How the cooperative principles guide the governance of a non-profit based in Washington state. A Q&A with Anne-Marie La Porte, Director of Governance Services, Group Health Cooperative.

By Aaron Pugh | Sept. 17, 2012

How three separate, well-performing Ohio credit unions identified an opportunity to grow collectively, while keeping their local identities intact.

By Bailey Reutzel | June 14, 2012

A credit union can diversify its board and strengthen its institution by marketing the position correctly.

By Brooke C. Stoddard | Dec. 5, 2011

Lake Trust Credit Union uses the Carver Policy Governance model in its strategic planning, which tasks the CEO with interpreting the Board’s goals and putting the staff to work on achieving them.

By Brooke C. Stoddard | Nov. 14, 2011

Bob Marquette, CEO of Members 1st Federal Credit Union, discusses his credit union's strategic governance model.

By Callahan & Associates | Oct. 1, 2011

Kathryn Minor needs to create the best team to carry out the goals of the Board and fulfill her vision for American Flag.

By Aaron Pugh | July 2, 2011

Credit unions with a local commitment and a national eye can learn a lot from United Federal's example of growth.

By CUES Directors Educational Forum | April 25, 2011

How to select directors is a common concern, but best practices are rarely followed.

By Lydia Cole | April 25, 2011

Operating expense to income, efficiency, members per employee: Three metrics to evaluate your credit union and bridge the gap between macro trends and micro performance.

By Lydia Cole | April 11, 2011

Cost of funds, net interest margin, operating expense ratio: Three metrics to evaluate your credit union and bridge the gap between macro trends and micro performance.

By Lydia Cole | April 4, 2011

12-month loan growth, provision for loan losses, loan portfolio profile: Three metrics to evaluate your credit union and bridge the gap between macro trends and micro performance.

Feature
All Aboard

By Rebecca Wessler | April 1, 2011

Engaged Board members contribute to Guthrie's membership as well as its bottom line.

By Rebecca Wessler | Jan. 19, 2011

Pay attention to this Pennsylvania credit union that quadrupled its asset base in a decade.

By Callahan & Associates | July 1, 2010

Long-term retention of top executives helps credit unions avoid the scramble of leadership recruitment.

By Callahan & Associates | Sept. 1, 1997

The strategic planning season is upon many credit unions. In order to get the best results from it, the board should be fully engaged, critical and creative. Too often this is not the case. All too often the board is the mere recipient of information, rubber-stampers of management initiatives.

By Callahan & Associates | July 1, 1997

The Federal Credit Union Act charges a credit union's board of directors with responsibility for the credit union's investments and permits the board to delegate this authority to an investment committee. However, the draft of the new Rule 703 covering investments for natural person credit unions, appeared to require the board to have a thorough knowledge and more direct involvement in investment decisions. This was the intent attributed to phrases in the proposal such as "consistent with NCUA's intent to place more responsibility with credit union boards ..." and requiring that "board of directors fully understand the potential risk characteristics of its investment options." This wording prompted concern among credit union staff and boards. How much knowledge did directors need? Would volunteer directors have to follow the markets daily and master the lingo of bond traders?