Cooperative Strategy

Mission

By Sharon Simpson | June 6, 2022

GreenState Credit Union has committed $1 billion toward home loans for communities of color. CEO Jeff Disterhoft is rallying the entire industry to take similar steps.

By Sharon Simpson | June 6, 2022

The Wyoming-based credit union is testing a program that rewards members for contributing to a fund to help other members more easily afford a down payment on a home.

By E.C. Harrison | June 6, 2022

A program at Carolina Foothills FCU targets low-income borrowers with flexible underwriting practices, financial education, and partnerships with public, private, and nonprofit groups.

 

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By Aaron Passman | May 23, 2022

New tools have allowed the Virginia-based credit union to maintain certification while getting staff buy-in on goals that grow the business and improve the lives of those it serves.

By | May 23, 2022

Rates alone won’t cut it. To remain relevant today, tomorrow, and for years to come, credit unions must make an impact in the lives of their members and communities. These stories featured in the past month of CreditUnions.com show how.

By Toby Hayes | May 23, 2022

The California cooperative and two for-profit banks together launched an emergency relief fund to support vulnerable businesses struggling amid a post-COVID environment.

By Aaron Passman | May 16, 2022

More targeted giving and other changes helped the foundation make a bigger difference in the lives of North Carolinians — especially those in rural and low-income communities.

By James Major | May 9, 2022

Since its launch in 2010, the credit union’s Summer Youth Employment Program has helped young members earn an income, save money, and build financial wellness.

By Symitar | May 2, 2022

In the age of digital, a “people-helping-people philosophy” is needed more than ever.

By Jon Jeffreys | Oct. 5, 2021

It’s time to show consumers that credit unions across the country are steadfastly working to improve the lives of their members and communities.

By Marc Rapport | Sept. 13, 2021

The cooperative has integrated credit score reporting and improvement tips into its mobile and online banking. So far, uptake has been strong.

By Alexandra Gekas | March 29, 2021

Completing these steps will help you avoid writer’s block and set you up for writing success.

By Erik Payne | Feb. 8, 2021

When the pandemic hit, San Mateo Credit Union moved quickly to stand up a non-profit fund and move much-needed assistance into the communities it serves.

By Chip Filson | Feb. 8, 2021

Isolation in Los Alamos, NM, has prompted an alliance of local cooperatives to provide a gathering space for people craving connection.

By E.C. Harrison | Jan. 25, 2021

Backed by a changing FOM and new BOD, One Detroit Credit Union targets programs to bring hope to Detroit’s abandoned neighborhoods.

By Chris Howard | Jan. 25, 2021

It’s time to find ways to support members’ economic recovery.

By Anson Vuong | Jan. 13, 2021

In a world of self-serving member experience metrics, supporting a member’s financial wellbeing is all about them, which is truly the pinnacle of member service.

By Chris Howard | May 18, 2020

Focusing on products and service won’t build lasting, sustainable success; mission-based strategy helps separate real opportunity from feel-good initiatives.