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Jon Jeffreys, managing partner of Callahan & Associates explores the tough questions credit unions are beginning to ask themselves and what steps you can take to ensure relevancy.
Credit unions are different, and better. Consumers are catching on, but market share indicates untapped opportunity awaits.
Jay Johnson, partner at Callahan & Associates and sought-after industry strategist, explores how credit unions can leverage positive momentum and ask tough questions as they go into planning season this fall.
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Five can’t-miss data points this week on CreditUnions.com.
The process of strategy requires year-long attention.
San Mateo Credit Union’s strategic plan is a primer for how to set goals and stay the course.
Every detail in the member experience sends a message about how they should act. Thoughtful tweaks on the credit union’s part can lead to smarter choices from members.
Chris Howard, senior vice president of Callahan & Associates, discusses why spending time today thinking about strategy makes for a more productive planning season in the fall.
A day-long meeting at Visa headquarters provides insight into technology challenges.
Federation credit unions told to tell the story, while blockchain pioneers paint a picture of potential.