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The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
Callahan managing partner Jon Jeffreys talks with CUbroadcast's Mike Lawson about member service, disruption, and team-based learning.
The debate over credit union mergers should be about engaging member-owners as much as throwing shade at sales jobs by self-serving insiders.
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A focus on aspirations and results trumps obsessing about weaknesses and threats.
Industry attorneys add that banker lawsuit is not a reason to avoid applying under the new NCUA rule, especially as application demand ticks up.
Talk about action on technology, analytics, touchpoints, and the personal touch highlight the credit union industry’s largest gathering.
For many, thinking about the credit union as a whole is a brand-new experience.
NCUA leader says expansion of acceptable bonds and other criteria for new membership markets is regulatory relief that doesn’t run counter to the Drumpf administration’s ban on new rules. Bankers have sued.
Credit unions seem to be dividing between mission-based and bank lite. What do you see?
Headlines seldom make a business plan or tell you what to do next.