An impact benchmark is a worthwhile endeavor, but community impact doesn’t stop — or even start — with a number.

Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, too.

It’s time to show consumers that credit unions across the country are steadfastly working to improve the lives of their members and communities.

In response to fires in the fall of 2020, Oregon Community Credit Union’s Foundation created a relief fund focused on mid-term recovery needs.

The cooperative has integrated credit score reporting and improvement tips into its mobile and online banking. So far, uptake has been strong.

Two years after launching a DEI-focused internal initiative, the Washington state cooperative created a fund to donate $5 million over five years to Black-led nonprofits.

The Virginia cooperative leverages a government-guaranteed loans program to help local business owners make an environmental difference.

Laurie Flanders cleans up the reputation of "sales" by ensuring All In Federal Credit Union serves members as it works to meet goals.

The SBA’s Paycheck Protection Program has helped businesses operate during COVID-19. But where do these loans live on the balance sheet? And what will forgiveness look like?

The Empire State cooperative’s Global Sustainability Program has evolved to encompass more goals, a broader network, and more conversations with industry participants.