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Strategy & Performance 4Q 2015
Letter From The Editor Hello Again Credit Union Strategy & Performance is in new, but familiar, hands.
Consumer Sentiments & Employee Insights (4Q 2015) Real comments from online review sites can help credit unions fortify morale on the frontline, find a middle ground between vocal members and the silent majority, and learn how to loan for a lifetime.
On Leadership Kim Alexander On Leadership The Warren Federal Credit Union executive vice president and chief financial officer talks team leadership, growth management, and sitting tall in the saddle — no matter the challenge. By E.C. Harrison
Commentary It’s Kickoff Time For The Housing Season As the season for home sales approaches, the outlook for mortgage lending remains positive. By Dwight Johnston
State In The Spotlight: Virginia Virginia credit unions set records in loan originations, members, shares, loans, and much more in 2015. More members than ever are choosing Virginia credit unions as their financial institution of choice, driving up penetration metrics and average member relationships across the state.
Purpose Drives Performance Credit unions are operating from a position of strength; now, credit union leaders want to leverage that strength to have a greater impact on their members and communities. By Jay Johnson
Industry Performance By The Numbers A break down of the industry’s financial performance and impact in fourth quarter 2015.
The Consolidated Credit Union Financial Statement
Peer Group Comparisons Summary Financial Profiles Credit unions of various sizes can easily compare their business models against institutions of similar sizes using these summary income statements and balance sheets.
Peer Group Comparisons Performance Scorecard It’s never been easier to compare the quarterly performance of up to three credit unions using Callahan's Search & Analyze online reports. The Performance Scorecard shows stats for the average credit union in eight peer groups.
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Financial Wellness Is More Than A Campaign Pledge Credit unions have the opportunity to build on historic growth by helping members achieve fiscal fitness, one family at a time. By Jon Jeffreys
2015 Credit Union Impact Report (infographic) Lending, savings, community support, and more. Credit unions had a busy year. By Sam Taft
Leader Table Return Of The Member Which credit unions topped the charts in returning value to members?
Leader Table Member Relationship Growth Which credit unions posted the largest growth in loan and share balances per member?
Leader Table CUSO Investments Which credit unions are investing dollars in and loaning money to credit union service organizations?
Leader Table Share Draft Penetration Which credit unions are members choosing to make their primary financial institution?
Leader Table Auto Loan Penetration There are 20 credit unions that boast an auto loan penetration rate of more than 50%. Who are they?
Leader Table First Mortgage Origination Growth Which credit unions lead the nation in 12-month first mortgage origination growth?
2016 Economic Outlook Callahan's annual executive outlook survey shines a light on the challenges and opportunities for credit unions in the months ahead. By Marc Rapport
2016 Priorities At-A-Glance Competition, regulation, and business analytics remain key strategy drivers, with an overlay this year of rising rates and the impact that could have on lending, deposits, and more. By Marc Rapport
Anatomy Of Langley Federal Credit Union How the Virginia-based institution introduced a culture of growth and set an ambitious goal for the end of the decade. By Erik Payne
Financial Wellness Is A Big Idea For 2016 Now's the time to double down on the credit union difference and spread financial wealth and wellness. By Jay Johnson
Crowdfunding Is A Big Idea For 2016 Crowdfunding provides opportunities for credit unions, small businesses, investors, and local communities. By Jon Jeffreys
Team Development Is A Big Idea For 2016 Why three credit unions are turning to team-based learning to develop current and future leaders. By Sharon Simpson
Responding To Cyberthreats Is A Big Idea For 2016 Cyber risk touches every part of a credit union, so CEOs and other members of the C-suite must prepare for real-time, hands-on management of such events. By Chris Howard
Building Relevancy Is A Big Idea For 2016 Brad Green, CEO of Listerhill Credit Union, discusses how the Alabama institution searches for relevancy, speaks to Gen Z, and captures business at the point of purchase. By Erik Payne
Disruptive Collaboration Is A Big Idea For 2016 If credit unions can embrace the idea of Collaboration 3.0, they can become the disruptors rather than the disrupted. By Chris Howard
Mobile Onboarding That Works In And Out Of The Branch As USAlliance works to increase traffic to its remote channels, it recognizes the branch is still the No. 1 place to deepen relationships and cross-sell. By Marc Rapport
How To "Go Mobile" And Reach Young Members Altra Credit Union's specialized strategy to develop relationships with youth and gain long-term loyalty has helped the Wisconsin institution decrease its average member age by five years. By Sharon Simpson
The Eyes Have It At Arizona Federal Credit Union Members of this Grand Canyon State cooperative are giving new identity authentication choices the thumbs-up. By Sharon Simpson
Mobile Services And Delivery Channels (infographic) Members expect more options for technology and convenience than ever before. The power of mobile not only provides that for members but also helps credit unions reduce costs. By Stephanie Clark
How To Keep Pace In A Changing Payments Space Navy Federal offers the newest solutions in mobile wallets and shares how smaller credit unions can, too. By Ted Goldwyn
The Ownership Difference Is Black And White Credit unions are a financial services option different by design. So why not show members what they are a part of right from the get-go? By Rebecca Wessler
The Last Word Fair Weather Friends Find your favorite weather and nature references in the names of credit unions location from the scorching Southwest to the frigid North. By Leigh Anne Terry and Maya Neuman
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