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Credit unions forfeit an average of $30,000 per year, per branch in undue labor costs, but next
generation infrastructure can rein in expenses and streamline the member experience.
United Federal Credit Union shares its vision for the future.
How culture impacts collection success at United Federal Credit Union.
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Credit unions can cautiously plan for a drop in late payments on home loans and credit cards by mid-2012, but not before a slight uptick.
As the government moves toward ensuring credit card agreements are clear to customers, credit unions can voluntarily do the same.
Salal Credit Union takes its social media strategy to the next level by using location-based platforms to connect members with products.
Lake Trust Credit Union uses the Carver Policy Governance model in its strategic planning, which tasks the CEO with interpreting the Board’s goals and putting the staff to work on achieving them.
Expertise gleaned from past expansions led to a regional leadership model at United.
A credit union undergoes a merger to improve both itself and its members’ standing.
United Federal Credit Union has embraced instant issuance for today and is well prepared for the next round of card development.
United Federal Credit Union offers multiple real estate products to seek out points of strength in the various communities it serves.
United brings new opportunities to business owners across the nation, while maintaining its local advantage.
United Federal Credit Union increased core capabilities to keep cutting edge online channels sharp.
United Federal Credit Union eyes markets with potential as it expands into several states.
United Federal Credit Union embraces the lesson of its history to plot a solid course for the future.
Cooperative solutions make home ownership an affordable American dream.
Check out on-site interviews with United Federal Credit Union, a $1.3B powerhouse that serves markets in five states and membership across the nation. Learn about its strategies for growth and best practices to preserve local perspective in an expanding marketplace.
United is committed to a standard of community involvement, whether it’s down the street or across state lines.
Respect members' privacy as you integrate Facebook's new subscriber feature into your social media strategy.
Credit unions can help members tap home equity to provide better financial security.
Soft loan demand may be one economic indicator that’s not so whacky.
Sending positive messages about your credit union to employees as well as members can boost your bottom line.
California-based Altura Credit Union has stabilized in one of the most difficult economic regions in the United States thanks to some savvy cost-cutting.
Increasing income and improving member experience are just two benefits of adding title services to a credit union’s offerings.
Net interest margin continues to cover the daily cost of doing business while provisions for loan losses decline again.
Employees are the heart of the cooperative, and United keeps its troops engaged by offering the right technology, training, and culture.
A Michigan-based institution walks the line between local appeal and national opportunity.
A year-over-year comparison of the credit union balance sheet and income statement.
Consumer loan originations were up 10% in the first six months of 2011 compared to a year prior.
Assets and loan originations are up in 2Q 2011, and delinquency improves.
Cooperatives can help consumers at a local level, such as helping them secure record-low refinance rates amid leadership changes.
CU Community Credit Union doesn’t rely on what’s worked in the past to guarantee success in the future.
The credit unions' performance in second quarter of 2011 reflects local economies.
SAC Federal Credit Union boosted its membership 20% by improving its marketing and employee training. No merger necessary.
Credit unions across the country are using their knowledge of local markets to boost the community's economy.
Credit unions weather a turbulent economy in the first half of 2011 in many areas, Callahan & Associates' FirstLook data shows.
McGraw-Hill Federal Credit Union thrives because of its strong products and determination to save members money.
Membership growth bolsters credit unions’ balance sheets in the second quarter, early data says.
Loan delinquencies declined in the second quarter, helped by all major product area improvements.
Credit unions with a local commitment and a national eye can learn a lot from United Federal's example of growth.
Jay Johnson outlines five key operational and strategic topics that credit unions across the country are debating in their Board rooms.
The information contained in the analysis is so misleading it casts doubt on NCUA’s ability to understand the issue and its impact on credit unions.
Credit union members live in a fast-paced, need-it-now world. They expect their financial institutions to be fast and responsive, too.
Operating expense to income, efficiency, members per employee: Three metrics to evaluate your credit union and bridge the gap between macro trends and micro performance.
Staff education, communication, and specialization keeps members of one New Mexico credit union on the right loan track.
When will the CLF return $1.9 billion in capital stock funds that belongs to credit unions?