Data Cycle

2Q 2013

By Aaron Pugh | Aug. 12, 2014

User-friendly designs and fresh technology has removed many service barriers for ATMs.

By Janet Lee | Nov. 8, 2013

By Andrew Bolton | Nov. 7, 2013

 

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By Mark Reed | Nov. 5, 2013

By Janet Lee | Nov. 4, 2013

By Andrew Bolton | Nov. 1, 2013

By Alix Patterson | Oct. 31, 2013

By Mark Reed | Oct. 30, 2013

By Janet Lee | Oct. 29, 2013

By Andrew Bolton | Oct. 28, 2013

By Alix Patterson | Oct. 25, 2013

By Mark Reed | Oct. 24, 2013

By Janet Lee | Oct. 23, 2013

By Andrew Bolton | Oct. 22, 2013

By Alix Patterson | Oct. 21, 2013

By Mark Reed | Oct. 18, 2013

By Drew Grossman | Oct. 17, 2013

Though new to the institution, Sandy has become an integral part of the marketing team. Here he discusses his role in the marketing strategy at SPIRE and the importance of advancing technology, but remaining member focused.

By Drew Grossman | Oct. 16, 2013

Stoltz shares the history of SPIRE as well as the keys to success in his role as CEO and president.

By Andrew Bolton | Oct. 16, 2013

By Alix Patterson | Oct. 15, 2013

By Mark Reed | Oct. 14, 2013

The number of branches a credit union has can impact its financial performance, from balance sheet growth to efficiency and productivity.

By Aaron Pugh | Oct. 14, 2013

Summit Credit Union builds different brick-and-mortar locations to suit specific purposes and goals. CEO Kim Sponem shares why you might want to toss out your branch blueprint, too.

By Catherine Siskos | Oct. 14, 2013

By creating new jobs or redefining old ones, credit unions are making branches more efficient and profitable.

By Drew Grossman | Oct. 14, 2013

How three credit unions brought sales activity into — and in one case, out of — the call center.

By Mark Reed | Oct. 14, 2013

By Aaron Pugh | Oct. 14, 2013

A letter from the Managing Editor.

By Aaron Pugh | Oct. 14, 2013

Comments from online review sites can help credit unions refine their branch and call center operations.

By Janet Lee | Oct. 11, 2013

By Andrew Bolton | Oct. 10, 2013

By Aaron Pugh | Oct. 9, 2013

Minnesota’s SPIRE FCU ran a tight operation to survive the recession. And when the economy turned around, the credit union had a plan in place to take its financials, its members, and its community to new heights.

By Michael Ragsdale | Oct. 9, 2013

One difference between community banks and credit unions is a banker’s emphasis on ROE and a credit union’s emphasis on ROA.

By Todd Hall | Oct. 9, 2013

A former bank executive points to mission and long-term strategy as the primary differences between credit unions and banks.

By Aaron Pugh | Oct. 9, 2013

SPIRE’s expansive strategic planning process ensures that the right people, processes, and technology never fall through the cracks.

By Aaron Pugh | Oct. 9, 2013

SPIRE FCU is diversifying its income streams and investing in core competencies to succeed in today’s competitive lending environment.

By Aaron Pugh | Oct. 9, 2013

SPIRE FCU got residents of the Twin Cities to fall in love with its brand. Here’s how you can do the same.

By Alix Patterson | Oct. 9, 2013

By Mark Reed | Oct. 8, 2013

By Janet Lee | Oct. 7, 2013

By Andrew Bolton | Oct. 4, 2013

By Alix Patterson | Oct. 3, 2013

By Jay Johnson | Oct. 2, 2013

In the face of economic success also shared with key competitors, credit unions must ramp up efforts to differentiate themselves through member-oriented products, services, and operational investments.

By Drew Grossman | Oct. 2, 2013

Credit unions are divided on whether member payouts for referrals achieve the maximum results.

By Drew Grossman | Oct. 2, 2013

Referrals aren’t just about boosting membership. For institutions like Affinity Plus, they’re also a way to benchmark your overall effectiveness as a cooperative.

By Drew Grossman | Oct. 2, 2013

Sometimes all members need to generate referrals is the opportunity to interact with others.

By Mark Reed | Oct. 2, 2013

By Andrew Bolton | Sept. 30, 2013

By Alix Patterson | Sept. 27, 2013

By Mark Reed | Sept. 26, 2013

By Janet Lee | Sept. 25, 2013

By Andrew Bolton | Sept. 24, 2013

By Alix Patterson | Sept. 23, 2013

By Mark Reed | Sept. 20, 2013

By Janet Lee | Sept. 19, 2013

By Andrew Bolton | Sept. 18, 2013

By Alix Patterson | Sept. 17, 2013

By Mark Reed | Sept. 16, 2013

By Janet Lee | Sept. 13, 2013

By Mark Reed | Sept. 10, 2013

By Andrew Bolton | Sept. 6, 2013

By Mark Reed | Sept. 4, 2013

By Janet Lee | Sept. 3, 2013

By Andrew Bolton | Aug. 30, 2013

By Alix Patterson | Aug. 29, 2013

By Mark Reed | Aug. 28, 2013

By Janet Lee | Aug. 27, 2013

By Aaron Pugh | July 19, 2013

After the economy dealt SPIRE a bad hand, the credit union used creative branding and strategic partnerships to restore its financials and reconnect with its community.

By Aaron Pugh | June 4, 2013

This credit union knows how to make the best of hard times and capitalize on good ones.