Credit unions have made deposit and market share gains during the year; now, many must re-evaluate their branch channels as they work to better align products and services with the changing needs of members.

As the economic ramifications of COVID-19 swept through the country, the personal savings rate hit an all-time high as consumers moved their savings into deposit accounts.

Despite the Federal Reserve’s monetary policy pushing interests rates lower, credit unions are experiencing an influx of deposits as members look for safe channels to park their savings.

From direct deposits to direct outreach, analysts are greasing the gears of member service as they spin like never before.

Gains to liquidity and member loyalty provide credit unions the flexibility and opportunity to serve their members financial needs into the new decade.

Third quarter deposit performance resulted in slightly eased liquidity pressures.

Credit unions across the country are deploying creative solutions to engage members and encourage savings.

What credit unions need to know about members, lending, asset quality, share balances, and more at second quarter 2019.

Utah credit unions reported robust annual deposit and loan growth.

New takes on service delivery at U.S. credit unions increase operational efficiencies and attract new members.