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Thursday, February 14, 2019
Add To My Calendar
02:00 PM - 03:00 PM ET
Online / Virtual Meeting
Giving customers the runaround erodes institutional trust & credibility, while negatively impacting customer experience & the bottom line.
So why are banks & credit unions plagued with this problem, & what can be done about it?
In this webinar, we’ll address both questions & discuss 3 keys to fixing the problem.
-Tips for writing content to enable your employees to find info, fast
-How to create a process to eliminate the drivers of “runaround”
-What technology is needed to fix the problem
P: (800) 446-7453 | F: (800) 878-4712
1001 Connecticut Ave. NW Suite 1001
Washington, DC 20036