Callahan Clients, please log in for direct access to:
Upgrade Your Subscription
We recently launched an all-new client portal to help you get the most out of your Callahan resources. Discover new features, access all analytics tools, get support, find relevant best-practices, and much more!
Note: Starting February 1, 2018 we will no longer support this version of the portal. Please click the button below and bookmark the new site for continued access.
Switch To The New Portal
Thank you for your interest in reading the fantastic content we have on CreditUnions.com! However, the page you are trying to access is for subscribers-only. To learn more, select an option below.
All users must now log in to read, research, browse, and have fun on CreditUnions.com. Yes, we still offer freebies. And, yes, it’s worth the extra effort.
Update Account Information
Wednesday, June 12, 2019
Add To My Calendar
02:00 PM - 03:00 PM ET
Online / Virtual Meeting
Callahan & Associates, Inc.
If your digital transformation plan doesn’t include a strategy for your customer communications as well, you could be presenting your valued members with a disjointed, impersonal experience.
Today, Customer Communication Management (CCM) technology has evolved to include multiple customer touchpoints, from account statements to email notifications, plus communications like text messages, Facebook links and hyperlinks from your online banking portal.
As your members move away from in-branch visits, these touchpoints are becoming some of the primary ways they interact with, and form opinions about, your brand. If they aren’t personal and relevant, your member relationships will suffer.
It’s time to give CCM the attention it deserves!
Join Doxim on June 12 at 2:00 PM EST as we discuss how a well planned and integrated CCM strategy can break down communication silos and ensure a customer-centric approach whenever and wherever your members engage with you.
You will learn:
For More Information:
P: (800) 446-7453 | F: (800) 878-4712
1001 Connecticut Ave. NW Suite 1001
Washington, DC 20036