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PARTNER PERSPECTIVE How Patelco Credit Union Aligned Its Leadership Team Around Strategy, Language, And Framework

The California credit union gained the framework for team collaboration on innovation through the Callahan Leadership Team Development program.

By Callahan & Associates, Inc.
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September 19, 2016


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PARTNER PERSPECTIVE Leadership Team Development: Learning Together Maximizes Successes

Callahan's LTD program combines Harvard Business School learning with collaborative, hands-on problem solving.

By Callahan & Associates, Inc.
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July 18, 2016


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PARTNER PERSPECTIVE Best of 2013: Deposits & Payments

Self-service, card programs, and the mobile revolution were top-of-mind in 2013.

By Callahan & Associates, Inc.
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December 23, 2013


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PARTNER PERSPECTIVE Best Of 2013: Operations & Technology

Call centers, mobile access, and universal employees were top-of-mind in 2013.

By Callahan & Associates, Inc.
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December 23, 2013


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PARTNER PERSPECTIVE Best Of 2013: Cooperative Strategy

Regulation, home-based workforces, and SEGs were top-of-mind in 2013.

By Callahan & Associates, Inc.
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December 23, 2013


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PARTNER PERSPECTIVE Sending a Message about the Power of the Cooperative Model

Credit Union Miracle Day, Inc. is sending a message to the media, our communities, and political decision makers about the power of the cooperative model.

By Callahan & Associates, Inc.
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February 14, 2005


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PARTNER PERSPECTIVE Online Loan Abandonment Data Reveals High Stakes in Meeting Member Needs

Online loan abandonment rates represent a lost opportunity for credit unions striving to meet the needs of their online members. How do these experiences impact the member relationship with the credit union, and what can credit unions do to improve them?

By Callahan & Associates, Inc.
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September 13, 2004


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PARTNER PERSPECTIVE Combating Identity Theft Requires Strong Internal Safeguards

Reducing exposure to fraud and identity theft requires innovative technologies, sound internal processes and member education and cooperation. Without those elements in place, credits unions are susceptible to identity theft, and the $50 - $60 billion in losses it results in each year.

By Callahan & Associates, Inc.
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September 06, 2004


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PARTNER PERSPECTIVE Maximize Auto Lending Through Enhanced Dealer Relationships

Credit unions continue to play a significant role in the auto financing market. The industry maintains 16% market share with it's $140 billion auto loan portfolio. This percentage, as well as the fact that auto loans accounted for 39% of credit union loans at midyear 2003, reflect the industry's rising focus on the auto financing market.

By Callahan & Associates, Inc.
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October 13, 2003


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PARTNER PERSPECTIVE Callahan's Corporate Development Program (part 1)

One year ago the management team of Callahan & Associates, Inc. was looking seriously at the culture of our organization and what we had become. Over the past few years, while the economy was booming and talent was in short supply, the carefully-crafted entrepreneurial environment that Callahan's was founded on had begun to erode. We faced two main challenges. The first was finding talent that could thrive in the high-accountability, high-reward environment that drove our success in the early years. Our second challenge was to knock down the silos that developed between departments as we grew both the bottom line and the number of employees.

By Callahan & Associates, Inc.
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March 17, 2003


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