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FEATURE SECU Make Lemonade Out Of Lemons By Rehabbing, Renting, And Selling Foreclosures

Since 2012, the credit union’s CUSO has capitalized on loans gone sour to create quality affordable housing across the Tarheel State.

By Marc Rapport

August 03, 2020


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FEATURE There’s No Place Like Home With A 12.5-Year Loan

One Idaho cooperative stands out in a rural market dominated by credit unions with a new package of home loans that serve educators and first responders.

By Marc Rapport

August 03, 2020


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PARTNER PERSPECTIVE Buying A House Without A Spouse: Five Facts About Single Women Homebuyers

Lack of knowledge about mortgage requirements is likely keeping some prospective women homebuyers from actively taking steps toward a purchase.

By Arch Mortgage Insurance Company
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August 03, 2020


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FEATURE 5 Ways To Transform DEI Talk Into Tangible Action

After holding frank discussions with employees and communities about diversity, equity, and inclusion, these credit unions are taking the next step, from forming DEI councils to launching targeted charities.​

By E.C. Harrison

July 27, 2020


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career-tree
FEATURE A Credit Union Career Isn’t For Me. Change My Mind. (Part 4)

Industry leaders talk about how they cultivated a career in credit unions and how credit unions across the United States can recruit enthusiastic employees to fill tomorrow’s leadership bench.

By Rebecca Wessler

July 27, 2020


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career-tree
FEATURE How To Recruit The Next Generation Of Credit Union Leaders

Young employees making their mark on their organizations talk about how they started their credit union careers and ponder how the industry can attract up-and-coming leaders.

By Rebecca Wessler

July 27, 2020


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FEATURE Drive-Thrus And Digital Delivery: Helping Members Adapt

Two cooperatives share how they’re encouraging digital adoption in the face of a lingering pandemic.​

By Marc Rapport

July 27, 2020


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Workplace Culture
Workplace Culture
FEATURE When Remote Work Becomes Routine

How has the financial audit changed since the beginning of the coronavirus pandemic? Four auditors and two credit unions weigh in.

By Erik Payne

July 27, 2020


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PARTNER PERSPECTIVE Trends In Vehicle Sales And Auto Financing During The Coronavirus Pandemic

How residual based financing helps credit unions maintain and even increase loan volume in an uncertain environment.

By Auto Financial Group
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July 27, 2020


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FEATURE 2020 Supplier Market Share Guide: Credit Union Auditors Exclusive Content

Data and insight from Callahan & Associates and industry suppliers.

By Callahan & Associates

July 24, 2020


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career-tree
FEATURE A Credit Union Career Isn’t For Me. Change My Mind. (Part 3)

Industry leaders talk about how they cultivated a career in credit unions and how credit unions across the United States can recruit enthusiastic employees to fill tomorrow’s leadership bench.

By Rebecca Wessler

July 20, 2020


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FEATURE From Face Time To FaceTime: Call Center Coaching Evolves

Two Virginia credit unions find new ways to engage and train out-of-office call center employees.

By Erik Payne

July 20, 2020


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FEATURE Members Wanted Their Relief Checks. This Credit Union Ensured They Got Them.

Our Community parsed ACH data to identify errors in routing numbers. Then, it helped members correct the numbers to ensure the timely delivery of coronavirus aid.

By Marc Rapport

July 20, 2020


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PARTNER PERSPECTIVE New Mortgage Opportunities Arise In Wake Of Pandemic Lending Restrictions

Digital lending prowess can help credit unions leverage their built-in advantages as local institutions.

By Finastra
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July 20, 2020


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FEATURE Predictive Analytics In Play At BCU

The suburban Chicago shop is building out models to prepare for a surge in delinquencies and charge-offs.​

By Marc Rapport

July 13, 2020


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FEATURE A Better Member Experience Is Only A Text Message Away

Four credit unions share insights from their text messaging initiatives.

By Sharon Simpson

July 13, 2020


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FEATURE Fighting Off Pandemic-Inspired Fraudsters

Credit unions, insurers, and suppliers share tech tools for educating staff and members as fraudsters target coronavirus relief channels.

By Marc Rapport

July 07, 2020


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FEATURE How To Use Analytics To Identify At-Risk Members

Three credit unions share what they’re learning at the leading edge of data diving to spot troubling trends and troubled members as the movement deals with the COVID-19 pandemic.

By Marc Rapport

July 06, 2020


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FEATURE Why 2 Credit Unions Are Reserving More For Loan Risk

CFOs from Workers and Patelco share their thinking about what’s to come and what they’re doing to prepare.​

By Marc Rapport

July 06, 2020


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PARTNER PERSPECTIVE 10 Ways To Stop P2P Payment Fraud In Its Tracks

Here’s info credit unions can share with members to protect both from P2P scammers.

By PSCU
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July 06, 2020


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FEATURE Lessons In Leadership: Rick Anderson

The COO at Sandia Laboratory Federal Credit Union discusses his credit union's response to the coronavirus pandemic.

By Erik Payne

June 30, 2020


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FEATURE The Start Of Something Different

First quarter data offers an initial glimpse at the impact from the coronavirus pandemic. There is still much left to learn.

By Erik Payne

June 30, 2020


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FEATURE Recommended Reading (1Q 2020) Exclusive Content

Callahan’s associates offer their take on the best books for credit union leaders.

By Erik Payne

June 30, 2020


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FEATURE Work From Home Bingo Exclusive Content

Have you showered today? Maybe you should.

By Erik Payne

June 30, 2020


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FEATURE Market Snapshot: 1Q 2020 Exclusive Content

Expansion ends, confidence wanes, and data trends. Get a glimpse of what happened across the United States in the first quarter.

By Michael Blackman

June 30, 2020


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FEATURE State In The Spotlight: California Exclusive Content

How did Golden State credit unions perform in the first quarter?

By Michael Blackman

June 30, 2020


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FEATURE Leadership Amid Crisis

It’s been six months, and already the world has faced what might be the defining challenge of the 2020s.​

By Erik Payne

June 30, 2020


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FEATURE Lessons In Leadership: Kate Laud

The CEO at Opportunities Credit Union discusses her credit union's response to the coronavirus pandemic.​

By Erik Payne

June 30, 2020


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FEATURE Lessons In Leadership: James Wileman

The CEO at Credit Union 1 discusses his credit union's response to the coronavirus pandemic.

By Erik Payne

June 30, 2020


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FEATURE Lessons In Leadership: Roderic Flowers

The SVP of human resources development at State Employees Credit Union of Maryland discusses his credit union's response to the coronavirus pandemic.

By Erik Payne

June 30, 2020


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