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Member Business Lending
FEATURE Lake Trust Pushes And Partners To Boost Local Business

The Michigan credit union treats microloan borrowers as people, not corporations, and links up with local and state economic developers to go beyond lending.

By Marc Rapport

November 11, 2019


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FEATURE Leaders Credit Union Invested In Video. Learn What Happened Next.

The Volunteer State credit union produces professional video on a budget and shares how any credit union can do so, too.

By Erik Payne

November 11, 2019


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FEATURE 5-Star Service For Those Who Serve

How six credit unions deliver real benefits to military members, veterans, and their families.

By Sharon Simpson

November 11, 2019


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FEATURE A Credit Union Home For Habitat Homebuilding

A South Carolina credit union expands its relationship with Habitat for Humanity and plants a stake in community service.

By Marc Rapport

November 04, 2019


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FEATURE 8 Avenues To Avoid A Fair Lending Exam

Three credit union leaders talk about tactics to keep lending in line with federal regulations.

By E.C. Harrison

November 04, 2019


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FEATURE Lake Trust Builds Big Dreams With Microloans

The Michigan credit union relies on experience and commitment to help small- business owners achieve their dreams.

By Marc Rapport

November 04, 2019


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PARTNER PERSPECTIVE Technology Deployed With Change Management Can Boost Operational Excellence.

A successful change management strategy gives teams the tools to navigate workplace changes in a deliberate, thoughtful, and results-oriented manner.

By Blend
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November 04, 2019


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PARTNER PERSPECTIVE Outsourced Collections Halloween Horror Stories

Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.

By SWBC
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November 04, 2019


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PARTNER PERSPECTIVE Developing The Right Preowned Sales Strategy To Enhance Profits

Current vehicle sales trends signal shifts in consumer preferences.

By Auto Financial Group
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November 04, 2019


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FEATURE Level Up: How Career Pathing And In-Branch Training Create Better Retention

MSUFCU’s approach to front-line employee development has helped it halve the national turnover rate.​

By Erik Payne

October 30, 2019


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FEATURE Don’t Send Employees To Conferences. Bring The Conference To Employees.

Langley FCU’s one-day Summit engages staff members and provides career development opportunities.

By Erik Payne

October 30, 2019


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PARTNER PERSPECTIVE How To Loan More With Less Risk

Open Lending’s lenders protection tools calculate risk and then insures loans through third-party carriers.

By Open Lending
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October 28, 2019


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FEATURE Tried-And-True Tips To Serve A Niche Community

The CEO of Everence FCU shares why the cooperative’s mission is more relevant to a broader group of consumers than ever before.

By Sharon Simpson

October 28, 2019


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FEATURE In Search Of The Self-Sufficient Member

How two credit unions in Ohio and Virginia use technology and education to win the member self-service game.

By Marc Rapport

October 28, 2019


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PARTNER PERSPECTIVE Vertifi Software Continues Setting Imaging Standards

Ongoing innovation at EasCorp CUSO builds on its legacy as a pioneer in remote deposit capture and more.​

By Vertifi Software
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October 28, 2019


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FEATURE How To Turn Bank Customers Into Credit Union Members

Three cooperatives share how they transitioned bank customers after the credit unions became part of the community bank-buying trend.

By Marc Rapport

October 21, 2019


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FEATURE Inside Sound Credit Union’s Much-Debated Bank Acquisition

With credit union acquisitions of banks on the rise, the ABA has gone on the offensive. Sound CU shares why its recent purchase of The Bank of Washington makes good business sense and its strategies for onboarding former bank customers, employees, loans, and more.

By E.C. Harrison

October 21, 2019


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FEATURE Helping St. Louis Help Itself

1st Financial combines the right products with direct engagement to help underbanked residents build credit and financial security.

By Marc Rapport

October 21, 2019


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FEATURE When Doing The Right Thing Is Good For Business, Too

A Global Sustainability Program at United Nations Federal Credit Union comprises eight goals and programs to complete over a five-year period.

By Erik Payne

October 21, 2019


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PARTNER PERSPECTIVE Key Economic Considerations For 2020

China trade, interest rate concerns make profitable risk management more critical.

By Trust for Credit Unions Mutual Funds
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October 21, 2019


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FEATURE 6 Credit Unions Take On 1 Shared Day Of Service

There’s a growing trend in Credit Union Land that’s encouraging employees to spend Columbus Day on the road, volunteering and giving back to their communities.

By Erik Payne

October 15, 2019


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FEATURE What’s In A Name: Senior Vice President Of Community Impact

A history with nonprofits and actively listening to community partners helps Heather McKissick lead her to team to excel in three high-impact areas at University FCU.

By Sharon Simpson

October 14, 2019


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FEATURE It’s 2025. Do You Know Where Your Credit Union Is?

Listerhill Credit Union’s Forge Strategy sets the course for the next five years at the Alabama cooperative.​

By Erik Payne

October 14, 2019


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FEATURE What Does Fintech Innovation Look Like In Credit Union Land?

A nonprofit program launched by Digital FCU fosters next-gen talent and ideas, and the nation has noticed.​

By Erik Payne

October 07, 2019


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FEATURE Farewell Windows 7. Hello Windows 10.

Credit unions making the move to Microsoft’s newest operating system share how they’re doing it and what they’re gaining.

By Marc Rapport

October 07, 2019


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FEATURE ATM Suppliers Dish As Windows 7 Deadline Draws Near

Credit unions must decide how to handle the security and operations future of their ATMs.

By Marc Rapport

October 07, 2019


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FEATURE A Mobile App That Shines With 5 Stars

Affinity Plus FCU revamped its online and mobile banking systems to give members a robust yet straightforward experience.

By Erik Payne

October 07, 2019


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PARTNER PERSPECTIVE From Systems To Human-Centered Designs

Examine workflows with an eye toward making people the center of the process.

By PSCU
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October 07, 2019


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PARTNER PERSPECTIVE What Credit Unions Can Learn About Digital Transformation From Top Banks

Today’s lending platforms present the biggest opportunity for banking change since the introduction of the ATM.

By Blend
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October 07, 2019


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PARTNER PERSPECTIVE 5 Standard Reports Your Outsourced Collections Partner Should Provide

If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. These are the five standard reports that you should expect from your collections partner.

By SWBC
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October 07, 2019


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