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People-focused innovation will empower credit unions to grow virtual channel use post-pandemic.
October 05, 2020
Alacriti builds EBPP core competency while integrating AI chatbot with Glia’s Digital Customer Service Platform
Contactless and card-not-present payments soar as pandemic continues. Credit unions need to provide those options.
Azra Samiee, assistant director of marketing and outreach, Brooklyn Cooperative Federal Credit Union, discusses her credit union's opportunity to build wealth and resilience among Brooklynites.
Second quarter trends highlight early financial fallout from the coronavirus pandemic.
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The 2020 school year may be untraditional, but the credit union industry’s support of area schools and school districts remains robust as ever. And while not every credit union that serves educational systems features ‘Schools’ in their name, in this word search, see if you can spot 10 credit unions from across the nation who do.
Certified CDFI credit unions bring a hyper-local focus to their community work. Here, four leaders discuss the missions of their organizations in today’s tumultuous environment.
COVID-19 continues to make headlines for social and economic reasons. What else should credit unions know at second quarter?
September 30, 2020
Although the pandemic hindered consumer spending, some aspects of the credit union loan portfolio reported strong gains in the second quarter.
Low interest rates and federal aid combined to create a surge in demand for home financing, as both refinances and purchases performed well in the second quarter.
Chad Miller, CEO, Southwest Louisiana Credit Union, discusses his credit union's work to serve the low-income, high-risk populations left behind by mainstream financial services.
Unemployment soared to its highest level in more than 70 years, but the credit union industry managed to hold onto their staff members and add to their ranks in second quarter.
Due to economic lockdowns and government relief efforts, in the second quarter financial institutions had to develop creative strategies to generate revenue.
During the social and economic uncertainty of the past several months, members and non-members turned to their financial institutions for help. Second quarter data tells that story.
The Federal Reserve kept interest rates at record lows throughout the second quarter, and the economic uncertainty wrought by COVID-19 supported record inflows at financial institutions.Consequently, credit union investment portfolios reported strong growth
As the economic ramifications of COVID-19 swept through the country, the personal savings rate hit an all-time high as consumers moved their savings into deposit accounts.
The affects of a three-year pullback from indirect lending and the COVID-19 pandemic have resulted in a decade-long low in auto lending growth in the second quarter.
Employees can bring their kindergarten through eighth grade students to work at the credit union’s headquarters.
September 28, 2020
Simeon Chapin plays an integral role in communicating and executing Vermont State Employees Credit Union’s goals to make a local and global difference.
Callahan’s associates offer their take on the best books for credit union leaders.
Gregg Brown, CEO, South Side Community Federal Credit Union, discusses his credit union's mission to equalize economic power and to fight poverty on Chicago's South Side.
Marketing automation offers many advantages to credit unions that are pursuing growth and that seek to deepen relationships with their members.
After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
September 22, 2020
Carla Decker, the CEO of DC Credit Union, discusses her credit union's commitment to community and how the COVID-19 crisis has affected her certified CDFI shop.
September 21, 2020
Second quarter data highlights further impacts from the COVID-19 crisis on the credit union industry.
Three financial institutions live their cooperative principles by providing tactical support so smaller shops can focus on mission.
How United and Blue federal credit unions completed construction on their new headquarters with little or no delay.
September 14, 2020
The Tennessee cooperative is planning to redeploy staff and create a digital-first culture.
Three senior executives at a CUSO with a predominately remote workforce offer words of wisdom for cooperatives considering the future of their office operations.
September 08, 2020
An Oklahoma credit union encourages business owners to wait to apply for forgiveness but has tools in place to assist members who want relief now.
September 07, 2020
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