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A group of member-owned cooperatives and their league helped strapped residents and businesses through state programs.
October 26, 2020
A host of new threats and vulnerabilities have arisen with the move to remote working. For this Cybersecurity Awareness Month, credit union security experts share seven tips on how to stay safe.
Five credit unions share how they volunteer when in-person gatherings are more difficult than ever.
How to position your credit union for a post-COVID world.
How COVID-19 and new leadership could impact student lending policy.
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Even the most basic principles of a credit union’s work are worth celebrating. This credit union tells its story while engaging its community.
October 19, 2020
Wes Girling adds user design expertise and project coordination to product development and process improvement at State Employees Credit Union of Maryland.
A regional bank closed in a rural New York town. Northern Credit Union stepped in to ensure residents weren’t without financial services for long.
Unitus Community Credit Union partners with Vertifi Software to resolve mobile deposit pain points and more.
The Washington cooperative is making short-term changes with an eye toward long-term consequences when it comes to remote work.
October 12, 2020
West Virginia’s Element FCU launches easy-to-make customized landing pages for business members.
October 05, 2020
A new normal in the age of COVID is taking shape. Now, five credit union leaders share what the pandemic has taught them and what they’re doing with that knowledge.
People-focused innovation will empower credit unions to grow virtual channel use post-pandemic.
Alacriti builds EBPP core competency while integrating AI chatbot with Glia’s Digital Customer Service Platform
Contactless and card-not-present payments soar as pandemic continues. Credit unions need to provide those options.
Azra Samiee, assistant director of marketing and outreach, Brooklyn Cooperative Federal Credit Union, discusses her credit union's opportunity to build wealth and resilience among Brooklynites.
Second quarter trends highlight early financial fallout from the coronavirus pandemic.
The 2020 school year may be untraditional, but the credit union industry’s support of area schools and school districts remains robust as ever. And while not every credit union that serves educational systems features ‘Schools’ in their name, in this word search, see if you can spot 10 credit unions from across the nation who do.
Certified CDFI credit unions bring a hyper-local focus to their community work. Here, four leaders discuss the missions of their organizations in today’s tumultuous environment.
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
COVID-19 continues to make headlines for social and economic reasons. What else should credit unions know at second quarter?
September 30, 2020
Low interest rates and federal aid combined to create a surge in demand for home financing, as both refinances and purchases performed well in the second quarter.
Chad Miller, CEO, Southwest Louisiana Credit Union, discusses his credit union's work to serve the low-income, high-risk populations left behind by mainstream financial services.
Unemployment soared to its highest level in more than 70 years, but the credit union industry managed to hold onto their staff members and add to their ranks in second quarter.
Due to economic lockdowns and government relief efforts, in the second quarter financial institutions had to develop creative strategies to generate revenue.
During the social and economic uncertainty of the past several months, members and non-members turned to their financial institutions for help. Second quarter data tells that story.
The Federal Reserve kept interest rates at record lows throughout the second quarter, and the economic uncertainty wrought by COVID-19 supported record inflows at financial institutions.Consequently, credit union investment portfolios reported strong growth
As the economic ramifications of COVID-19 swept through the country, the personal savings rate hit an all-time high as consumers moved their savings into deposit accounts.
The affects of a three-year pullback from indirect lending and the COVID-19 pandemic have resulted in a decade-long low in auto lending growth in the second quarter.
Although the pandemic hindered consumer spending, some aspects of the credit union loan portfolio reported strong gains in the second quarter.