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FEATURE A Fund To Fight The Flames

In response to fires in the fall of 2020, Oregon Community Credit Union’s Foundation created a relief fund focused on mid-term recovery needs.

By Erik Payne

September 20, 2021


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FEATURE How Direct Lending Drives The Auto Portfolio At 2 Small Credit Unions

When it comes to building the auto portfolio, BHCU and Seasons FCU take different directions but arrive at the same destination.

By Marc Rapport

September 20, 2021


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FEATURE How Listerhill’s Digital Team Keeps Its Eyes On The Process

A four-pillar approach to digital services at the Alabama cooperative blends technology, member experience, and process management.

By Erik Payne

September 20, 2021


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PARTNER PERSPECTIVE How Credit Unions Can Leverage LOS And Analytics To Compete And Win

AdvantEdge Digital gains traction in crowded marketplace by helping ensure member-owned cooperatives can do the same.

By CUNA Mutual Group
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September 20, 2021


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PARTNER PERSPECTIVE Combining Collaborative Principles With Integrated Digital Solutions: The CUSO Advantage

How Connect's Emerge Digital Banking Platform puts a wrap on a diverse lineup of software to enable credit unions to compete and win.

By Connect Financial Software Solutions
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September 16, 2021


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PARTNER PERSPECTIVE 5 Steps For Embracing The Digital Shift

Here’s how to engage and retain the banking business of Millennials and Gen Zers with purpose and technology.​

By VisiFI, Inc.
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September 15, 2021


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PARTNER PERSPECTIVE Should Your Virtual Assistant Just Cut Costs Or Should It Do More?

Credit unions exploring integrating a Virtual Assistant into their customer service mix should consider short- and long-term goals before deciding on functionality.

By Yodlee, Inc. (Abe.ai)
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September 14, 2021


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FEATURE Alabama Credit Union Scores With ‘My Credit Score’

The cooperative has integrated credit score reporting and improvement tips into its mobile and online banking. So far, uptake has been strong.

By Marc Rapport

September 13, 2021


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FEATURE What Does ‘Digital-First’ Mean For Clearview FCU?

The Pennsylvania credit union is expanding its technology offerings to create internal efficiencies and improve convenience, but it’s still not cutting the branch.

By Erik Payne

September 13, 2021


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PARTNER PERSPECTIVE Is Your Digital Banking Solution Doing Its Job?

Four tips to make your digital banking platform work for you.

By Alogent
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September 13, 2021


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FEATURE 6 Credit Unions On How They’ve Responded To The Delta Variant

As they prepare for new developments, credit unions are keeping branches open for longer hours and leaning on hybrid work-from-home models to keep the back office going.

By Marc Rapport

September 06, 2021


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FEATURE Is It Time To Reskill To Pay The Bills?

A scholarship program in North Carolina provides more than $1 million annually to statewide community colleges for continuing education and career planning.

By Erik Payne

September 06, 2021


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FEATURE What’s In A Name: Champion Development Manager

Sara Dunlap empowers employees at Leaders Credit Union to help stakeholders meet their potential.

By Marc Rapport

August 30, 2021


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FEATURE 2 Sides Of The Coin: How Greenwood Credit Union Serves Core Members And Everyone Else

The Rhode Island cooperative splits its focus between members who live within five miles of its lone branch and those with a loan-only relationship.

By Erik Payne

August 30, 2021


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FEATURE Insider Tips For Effective Employee Resource Groups

Leaders from three credit unions share insights gleaned from launching and supporting employee resource groups.

By Sharon Simpson

August 30, 2021


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PARTNER PERSPECTIVE Three Trends That Are Shaping The Credit Card Industry

Why enhancing digital capabilities, awards, and risk management are all critical to credit card program success.

By Elan Financial Services
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August 30, 2021


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PARTNER PERSPECTIVE To Link Or Not To Link: Addressing Expectations For Mobile Apps

Multiple apps can help build a singular experience for digitally demanding credit union members.

By PSCU
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August 30, 2021


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FEATURE The Case For A Vaccine Mandate In The Workplace

Credit Union Of Texas is requiring employees to be vaccinated before returning to work, a decision it says reinforces its core values and serves the best interest of its communities.

By Erik Payne

August 23, 2021


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FEATURE How BECU Supports Black Communities In Seattle And Beyond

Two years after launching a DEI-focused internal initiative, the Washington state cooperative created a fund to donate $5 million over five years to Black-led nonprofits.

By Erik Payne

August 23, 2021


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FEATURE What’s In A Name: COVID Recovery Program Manager

As a business owner herself, Ivory Lloyd knows how important it is to connect local businesspeople with resources to weather this storm or create new streams of income.

By Marc Rapport

August 23, 2021


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PARTNER PERSPECTIVE Top-Shelf Tools For Credit Unions That Make Less Than 100 Loans A Month

Scaling up is the easy part. MeridianLink’s Entry platform leads the way in scaling down the volume needed to deploy best-of-breed account opening and lending.

By MeridianLink, Inc.
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August 23, 2021


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PARTNER PERSPECTIVE What I’ve Learned So Far About Collaborating For Analytics Maturity

Picking the right partner is worth every second of what can be an exhaustive search.

By CUNA Mutual Group
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August 23, 2021


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PARTNER PERSPECTIVE The Promise And Possibilities From Fintech Meetup 2022

Speed dating on steroids for the fintech industry. Why credit unions should participate.

By Fintech Meetup

August 23, 2021


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FEATURE Arlington Community Sets The PACE For Sustainability

The Virginia cooperative leverages a government-guaranteed loans program to help local business owners make an environmental difference.

By Erik Payne

August 17, 2021


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FEATURE The Power Of Data: How CAP COM Makes That BABI Work

Dedicated teams help the New York cooperative manage enterprise risk across multiple departments.

By Marc Rapport

August 16, 2021


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PARTNER PERSPECTIVE ACH State Of The Union: Meeting Pandemic Challenges And Planning For Growth

Smarter Faster Payments Remote Connect session will highlight how the dots have connected in Same Day ACH and what’s coming next.

By Nacha
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August 16, 2021


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PARTNER PERSPECTIVE The Right Tech For A Connected Marketplace

With an everchanging lending environment and escalating competition from new fintech lenders, choosing the right lending technology is vital.

By Origence, a CU Direct Brand
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August 16, 2021


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FEATURE 1 New Department. 3 New Products. 50% Loan Growth.

East Idaho Credit Union turned lemons into lemonade in the past 18 months to post some of the highest growth rates in one of the country’s fastest growing states.

By Erik Payne

August 09, 2021


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FEATURE Exit Interview: Mike Lord, State Employees’ Credit Union

“A positive difference” at the end of the day and a career of 46 years.

By Marc Rapport

August 09, 2021


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FEATURE Tucson FCU’s New Take On CUSOs Includes A Chief Officer

Retiring CLO stays on to lead the cooperative’s new emphasis on credit union service organizations, including its own.

By Marc Rapport

August 09, 2021


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