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FEATURE A New CEO, A New Vision For A New York Credit Union

When Ty Muse became the CEO of Visions FCU in 2013, he brought new ideas and a new leadership style to the Empire State cooperative.

By Erik Payne

April 22, 2019


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FEATURE Balance Sheet Basics In A Changing Economy

What credit unions should be thinking about now to prepare the organization for the end of 2019 and beyond.​

By Erik Payne

April 18, 2019


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FEATURE What’s In A Name: Chief Deposit Services Officer

Eric Jenkins at Georgia United Credit Union puts an executive’s title to the goal of driving deposits to meet loan demand.

By Marc Rapport

April 15, 2019


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FEATURE A Strategy To Achieve Double-Digit Credit Card Growth

Suncoast Credit Union sparks a cards surge with an automatic, opt-out approach.

By Marc Rapport

April 15, 2019


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PARTNER PERSPECTIVE Best Practices In Measuring Investment Portfolio Performance

Why credit unions need to know about book yields and total returns.

By Trust for Credit Unions
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April 15, 2019


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FEATURE Something Borrowed. Something Due: A VITA(L) Service At Tax Time Takes On New Importance

Credit union volunteers encounter refund shock from some as the new withholding regime presents an opportunity to rethink how cooperatives can help at tax time and year round.

By Marc Rapport

April 11, 2019


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FEATURE To Meet Long-Term Goals, 2 Credit Unions Go Short

How a flat yield curve and a 2-year-old regulation are pushing two credit unions toward more conservative investment portfolios.

By Erik Payne

April 08, 2019


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FEATURE Data Takes Flight At Wings Financial

The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.​

By Marc Rapport

April 08, 2019


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PARTNER PERSPECTIVE Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards

One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.

By PSCU
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April 01, 2019


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FEATURE Of Giveback And Growth

Community giveback is one of Michigan State University Federal Credit Union’s strategic initiatives. How much did it give across 2018? How did that help the credit union grow?

By Erik Payne

April 01, 2019


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FEATURE How CapEd Credit Union Helps Members Keep Cool Without Credit

The Idaho credit union’s weatherization loan offers an alternative to high-interest credit cards and HELOCs.

By Erik Payne

April 01, 2019


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FEATURE Anatomy Of Michigan State University Federal Credit Union Exclusive Content

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Erik Payne

April 01, 2019


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FEATURE How To Move At The Speed Of Technology

Four years ago, Michigan State University Federal Credit Union adopted the Agile Method for its IT project management. See why the new model helps the credit union move faster.

By Erik Payne

April 01, 2019


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FEATURE CUneXus Draws Accolades For Always-On Lending

The lending and marketing automation platform offers qualified members loan approvals on their schedule, not the FI’s.

By Marc Rapport

April 01, 2019


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FEATURE Fiserv Takes Home Top Honors For Mobile Innovation

The company’s CardValet white label app allows members to set extensive card controls that boost engagement while fighting fraud.

By Marc Rapport

April 01, 2019


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FEATURE Payrailz Puts The Member In The Middle Of Payment Offers And Money Management

The company’s payments platform uses a collection of data sources to generate advice as well as pay bills.​

By Marc Rapport

April 01, 2019


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FEATURE The Road Ahead

Twelve finalists across three categories show what it means to push the leading edge in credit union technology.

By Rebecca Wessler

April 01, 2019


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FEATURE Keep It Simple And Serve The Member

For MSUFCU, 2019 will be defined by delivery channels, members, and employees.

By Erik Payne

April 01, 2019


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FEATURE Friends, Spartans, Countrymen

Michigan State University Federal Credit Union is a growing financial cooperative, but changes to its membership and pressures from its size will influence the future of the nation’s largest university-based credit union.

By Erik Payne

April 01, 2019


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FEATURE Macro-Economic And Industry Trends (4Q18) Exclusive Content

What credit unions need to know about members, lending, asset quality, share balances, and more at fourth quarter 2018.

By Aman Johal

April 01, 2019


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FEATURE The Payment Rail Rolls On Despite Delays In ACH Window

The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit unions have other real-time options.

By Marc Rapport

April 01, 2019


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FEATURE The New Way To Pay: Mobile Wallets And The Path To Credit Union Adoption

Processors do the back-end lift while credit unions focus on meeting a growing demand.

By Marc Rapport

April 01, 2019


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FEATURE A Zest For Zelle Drives Early Adoption At 2 Credit Unions

Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.

By Marc Rapport

April 01, 2019


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FEATURE 3 Ways To Connect Through Co-Working Spaces

How three very different credit unions are collaborating with their communities for better business development.​

By Marc Rapport

March 25, 2019


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FEATURE 6 Ways Credit Unions Use CDFI Grants

Twenty-five years in, the Treasury Department program’s roster is dominated by member-owned cooperative financial institutions, who find a precise mission fit.

By Marc Rapport

March 18, 2019


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FEATURE A 3-Year Roadmap To Better BI

CAP COM FCU is on a forward-leaning data aggregation mission that crosses platforms and connects silos across the organization.

By Marc Rapport

March 18, 2019


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FEATURE 2 Ways To Tackle Analytics. 1 Credit Union.

Grow Financial’s analytics department has grown from a seedling department into a full-grown resource at the center of the cooperative.

By Erik Payne

March 18, 2019


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FEATURE Rise Of The Member Experience Manager

Three credit unions offer five ways to approach member experience and build successful programs.

By E.C. Harrison

March 11, 2019


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FEATURE How To Ace The ACET

The NCUA’s new cybersecurity assessment tool is a handful, but there’s help at hand.

By Marc Rapport

March 11, 2019


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PARTNER PERSPECTIVE The Cooperative Fight Against Deposit Fraud

Sharing returned deposit information fuels the powerful database in the fight against fraud.

By Advanced Fraud Solutions
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March 11, 2019


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