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FEATURE How CapEd Credit Union Helps Members Keep Cool Without Credit

The Idaho credit union’s weatherization loan offers an alternative to high-interest credit cards and HELOCs.

By Erik Payne

April 01, 2019


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FEATURE The New Way To Pay: Mobile Wallets And The Path To Credit Union Adoption

Processors do the back-end lift while credit unions focus on meeting a growing demand.

By Marc Rapport

April 01, 2019


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FEATURE How To Move At The Speed Of Technology

Four years ago, Michigan State University Federal Credit Union adopted the Agile Method for its IT project management. See why the new model helps the credit union move faster.

By Erik Payne

April 01, 2019


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FEATURE Of Giveback And Growth

Community giveback is one of Michigan State University Federal Credit Union’s strategic initiatives. How much did it give across 2018? How did that help the credit union grow?

By Erik Payne

April 01, 2019


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FEATURE Anatomy Of Michigan State University Federal Credit Union Exclusive Content

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Erik Payne

April 01, 2019


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FEATURE CUneXus Draws Accolades For Always-On Lending

The lending and marketing automation platform offers qualified members loan approvals on their schedule, not the FI’s.

By Marc Rapport

April 01, 2019


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FEATURE Fiserv Takes Home Top Honors For Mobile Innovation

The company’s CardValet white label app allows members to set extensive card controls that boost engagement while fighting fraud.

By Marc Rapport

April 01, 2019


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FEATURE Payrailz Puts The Member In The Middle Of Payment Offers And Money Management

The company’s payments platform uses a collection of data sources to generate advice as well as pay bills.​

By Marc Rapport

April 01, 2019


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FEATURE The Road Ahead

Twelve finalists across three categories show what it means to push the leading edge in credit union technology.

By Rebecca Wessler

April 01, 2019


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FEATURE Keep It Simple And Serve The Member

For MSUFCU, 2019 will be defined by delivery channels, members, and employees.

By Erik Payne

April 01, 2019


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FEATURE Friends, Spartans, Countrymen

Michigan State University Federal Credit Union is a growing financial cooperative, but changes to its membership and pressures from its size will influence the future of the nation’s largest university-based credit union.

By Erik Payne

April 01, 2019


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FEATURE Macro-Economic And Industry Trends (4Q18) Exclusive Content

What credit unions need to know about members, lending, asset quality, share balances, and more at fourth quarter 2018.

By Aman Johal

April 01, 2019


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FEATURE The Payment Rail Rolls On Despite Delays In ACH Window

The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit unions have other real-time options.

By Marc Rapport

April 01, 2019


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FEATURE A Zest For Zelle Drives Early Adoption At 2 Credit Unions

Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.

By Marc Rapport

April 01, 2019


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FEATURE 3 Ways To Connect Through Co-Working Spaces

How three very different credit unions are collaborating with their communities for better business development.​

By Marc Rapport

March 25, 2019


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FEATURE 6 Ways Credit Unions Use CDFI Grants

Twenty-five years in, the Treasury Department program’s roster is dominated by member-owned cooperative financial institutions, who find a precise mission fit.

By Marc Rapport

March 18, 2019


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FEATURE A 3-Year Roadmap To Better BI

CAP COM FCU is on a forward-leaning data aggregation mission that crosses platforms and connects silos across the organization.

By Marc Rapport

March 18, 2019


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FEATURE 2 Ways To Tackle Analytics. 1 Credit Union.

Grow Financial’s analytics department has grown from a seedling department into a full-grown resource at the center of the cooperative.

By Erik Payne

March 18, 2019


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FEATURE A Reward Program That Takes The Cents Out Of Incentive

The gaming approach employed by Community First Credit Union of Florida offers experiences rather than cash to high-performing branch staff.

By Erik Payne

March 11, 2019


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member experience
FEATURE Rise Of The Member Experience Manager

Three credit unions offer five ways to approach member experience and build successful programs.

By E.C. Harrison

March 11, 2019


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credit union strategy
FEATURE How To Ace The ACET

The NCUA’s new cybersecurity assessment tool is a handful, but there’s help at hand.

By Marc Rapport

March 11, 2019


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PARTNER PERSPECTIVE The Cooperative Fight Against Deposit Fraud

Sharing returned deposit information fuels the powerful database in the fight against fraud.

By Advanced Fraud Solutions
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March 11, 2019


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FEATURE 10 Years. 200 Members. $3 Million In Debt Reduction.

Firefly Federal Credit Union’s local partnership helps members attain credit worthiness.

By Erik Payne

March 04, 2019


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FEATURE A Strategy To Help Members Magnify Their Money

A coaching program at Wright-Patt Credit Union teaches members how to be responsible with money while enjoying life.

By Marc Rapport

March 04, 2019


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FEATURE Make It A Meeting Members Can’t Refuse

Based on member feedback, BECU now incorporates financial education into its annual meeting.

By Sharon Simpson

March 04, 2019


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FEATURE Maurice Smith On Leadership

The CEO of LGFCU and Civic FCU discusses the importance of living with purpose, where he finds inspiration, and what credit unions really provide members.

By Sharon Simpson

February 25, 2019


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FEATURE Name The Need. Build The Deposits.

A high-yield savings account allows members and a credit union to achieve their savings goals.

By Erik Payne

February 25, 2019


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member experience
FEATURE 6 Ways To Reduce Friction In The Member Experience

Friction happens, but credit unions are taking steps to improve the member experience across branches, call centers, digital banking, and more.

By E.C. Harrison

February 25, 2019


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FEATURE Meet The Mobile Finalists For The 2019 Innovation Series

These four innovators are pushing the envelope toward new levels of smartphone functionality in credit union land.

By Marc Rapport

February 21, 2019


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FEATURE Meet The Lending Finalists For The 2019 Innovation Series

These four innovators are pushing the envelope toward new levels of efficiency and service in credit union lending.

By Marc Rapport

February 20, 2019


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