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FEATURE Macro Overiew And Industry Trends (2Q20) Exclusive Content

COVID-19 continues to make headlines for social and economic reasons. What else should credit unions know at second quarter?

By William Hunt

September 30, 2020


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FEATURE A Bank Of Second Chances For SEGs In Southwest Louisiana Exclusive Content

Chad Miller, CEO, Southwest Louisiana Credit Union, discusses his credit union's work to serve the low-income, high-risk populations left behind by mainstream financial services.

By Erik Payne

September 30, 2020


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FEATURE Industry Trends: Human Capital (2Q20) Exclusive Content

Unemployment soared to its highest level in more than 70 years, but the credit union industry managed to hold onto their staff members and add to their ranks in second quarter.

By Aman Johal

September 30, 2020


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FEATURE Industry Trends: Earnings (2Q20) Exclusive Content

Due to economic lockdowns and government relief efforts, in the second quarter financial institutions had to develop creative strategies to generate revenue.

By Aman Johal

September 30, 2020


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FEATURE Industry Trends: Member Relationships (2Q20) Exclusive Content

During the social and economic uncertainty of the past several months, members and non-members turned to their financial institutions for help. Second quarter data tells that story.

By William Hunt

September 30, 2020


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FEATURE Industry Trends: Investments (2Q20) Exclusive Content

The Federal Reserve kept interest rates at record lows throughout the second quarter, and the economic uncertainty wrought by COVID-19 supported record inflows at financial institutions.Consequently, credit union investment portfolios reported strong growth

By Aman Johal

September 30, 2020


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FEATURE Industry Trends: Shares (2Q20) Exclusive Content

As the economic ramifications of COVID-19 swept through the country, the personal savings rate hit an all-time high as consumers moved their savings into deposit accounts.

By Aman Johal

September 30, 2020


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FEATURE Industry Trends: Auto Lending (2Q20) Exclusive Content

The affects of a three-year pullback from indirect lending and the COVID-19 pandemic have resulted in a decade-long low in auto lending growth in the second quarter.

By William Hunt

September 30, 2020


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FEATURE Industry Trends: Loans (2Q20)

Although the pandemic hindered consumer spending, some aspects of the credit union loan portfolio reported strong gains in the second quarter.

By William Hunt

September 30, 2020


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FEATURE Industry Trends: Mortgages (2Q20) Exclusive Content

Low interest rates and federal aid combined to create a surge in demand for home financing, as both refinances and purchases performed well in the second quarter.

By William Hunt

September 30, 2020


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FEATURE On-site Learning Lab Supports School Children At MSUFCU

Employees can bring their kindergarten through eighth grade students to work at the credit union’s headquarters.​

By Marc Rapport

September 28, 2020


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FEATURE Recommended Reading (2Q 2020)

Callahan’s associates offer their take on the best books for credit union leaders.

By Chris Howard

September 28, 2020


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FEATURE Building Economic Capacity In Chicago’s South Side

Gregg Brown, CEO, South Side Community Federal Credit Union, discusses his credit union's mission to equalize economic power and to fight poverty on Chicago's South Side.

By Erik Payne

September 28, 2020


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FEATURE What’s In A Name: Community Impact Officer

Simeon Chapin plays an integral role in communicating and executing Vermont State Employees Credit Union’s goals to make a local and global difference.

By Marc Rapport

September 28, 2020


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PARTNER PERSPECTIVE Marketing Automation: Driving More Efficient Mortgage Lending Operations

Marketing automation offers many advantages to credit unions that are pursuing growth and that seek to deepen relationships with their members.

By Origence
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September 28, 2020


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FEATURE Student Internships In The Age Of Virtual Staffing

After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.

By Marc Rapport

September 22, 2020


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FEATURE A Benefit For Credit Unions With A Conscience In Community Development

Carla Decker, the CEO of DC Credit Union, discusses her credit union's commitment to community and how the COVID-19 crisis has affected her certified CDFI shop.

By Erik Payne

September 21, 2020


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FEATURE Industry Trends: COVID-19 (2Q20)

Second quarter data highlights further impacts from the COVID-19 crisis on the credit union industry.​

By Aman Johal

September 21, 2020


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FEATURE How Credit Unions Help Credit Unions

Three financial institutions live their cooperative principles by providing tactical support so smaller shops can focus on mission.

By Marc Rapport

September 21, 2020


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FEATURE Pandemic Or Not, Here Comes The New HQ

How United and Blue federal credit unions completed construction on their new headquarters with little or no delay.

By Marc Rapport

September 14, 2020


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FEATURE Enrichment FCU And A Post-Pandemic New Normal

The Tennessee cooperative is planning to redeploy staff and create a digital-first culture.

By Marc Rapport

September 14, 2020


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FEATURE Is Your Credit Union Ready For A Remote-Only Workforce?

Three senior executives at a CUSO with a predominately remote workforce offer words of wisdom for cooperatives considering the future of their office operations.

By Erik Payne

September 08, 2020


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FEATURE Tips To Prepare For PPP Forgiveness

An Oklahoma credit union encourages business owners to wait to apply for forgiveness but has tools in place to assist members who want relief now.

By Sharon Simpson

September 07, 2020


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FEATURE Coastal Credit Union Takes On DEI From The Inside And Out

This Raleigh-based cooperative is “woke” in Wake (and Durham) counties.

By Marc Rapport

August 31, 2020


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FEATURE 2 Questions About Helping Members Face Today’s Challenges

Leaders at cooperatives across the country share how core principles are driving strategic thinking in their shops.

By Marc Rapport

August 31, 2020


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FEATURE How To Build An Award-Winning Marketing Team

Wyoming’s Meridian Trust FCU offers best practices and lessons learned on the promotional side of the industry’s operations.

By Erik Payne

August 31, 2020


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FEATURE How To Recruit The Next Generation Of Credit Union Leaders

Young employees making their mark on their organizations talk about how they started their credit union careers and ponder how the industry can attract up-and-coming leaders.

By Rebecca Wessler

August 24, 2020


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FEATURE Organizing Strength Into Compelling Power

Dozens of credit unions and related organizations pledge to help the industry meet the diversity, equity, and inclusion challenge.

By Phylicia Atkins

August 24, 2020


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FEATURE How COVID-19 Forced A Shift In Technology Production At United FCU

The Michigan cooperative reworked its production calendar to address pressing member and organizational needs.

By Erik Payne

August 24, 2020


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FEATURE 25 Years Of Innovation And Collaboration

This National Fintech Day, four credit union suppliers share their perspective on a challenging present and promising future.

By Marc Rapport

August 20, 2020


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