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FEATURE A 3-Year Roadmap To Better BI

CAP COM FCU is on a forward-leaning data aggregation mission that crosses platforms and connects silos across the organization.

By Marc Rapport

March 18, 2019


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FEATURE 2 Ways To Tackle Analytics. 1 Credit Union.

Grow Financial’s analytics department has grown from a seedling department into a full-grown resource at the center of the cooperative.

By Erik Payne

March 18, 2019


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FEATURE 6 Ways Credit Unions Use CDFI Grants

Twenty-five years in, the Treasury Department program’s roster is dominated by member-owned cooperative financial institutions, who find a precise mission fit.

By Marc Rapport

March 18, 2019


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member experience
FEATURE Rise Of The Member Experience Manager

Three credit unions offer five ways to approach member experience and build successful programs.

By E.C. Harrison

March 11, 2019


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credit union strategy
FEATURE How To Ace The ACET

The NCUA’s new cybersecurity assessment tool is a handful, but there’s help at hand.

By Marc Rapport

March 11, 2019


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PARTNER PERSPECTIVE The Cooperative Fight Against Deposit Fraud

Sharing returned deposit information fuels the powerful database in the fight against fraud.

By Advanced Fraud Solutions

March 11, 2019


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FEATURE A Reward Program That Takes The Cents Out Of Incentive

The gaming approach employed by Community First Credit Union of Florida offers experiences rather than cash to high-performing branch staff.

By Erik Payne

March 11, 2019


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FEATURE A Strategy To Help Members Magnify Their Money

A coaching program at Wright-Patt Credit Union teaches members how to be responsible with money while enjoying life.

By Marc Rapport

March 04, 2019


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FEATURE 10 Years. 200 Members. $3 Million In Debt Reduction.

Firefly Federal Credit Union’s local partnership helps members attain credit worthiness.

By Erik Payne

March 04, 2019


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FEATURE Make It A Meeting Members Can’t Refuse

Based on member feedback, BECU now incorporates financial education into its annual meeting.

By Sharon Simpson

March 04, 2019


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