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In advance of its core conversion go-live, Affinity Plus FCU designed a training program that fully prepared employees for technical changes while keeping them engaged in the larger process.
December 02, 2019
Give your members the opportunity to live a life well spent.
Putting tech tools into play, and into their proper place, requires following strategy and letting the experts do the leg work.
Seven credit union leaders share best — and next — practices for crafting the perfect request for proposal.
Wisconsin, Texas, Hawaii cooperatives use agile new core to meet consumer expectations.
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Locating call centers across its North Carolina footprint maximizes building space for SECU and provides jobs in high unemployment areas.
November 25, 2019
New programs at Purdue Federal ensure relationships with business members transcend the transaction.
November 21, 2019
The CEO of the Self-Help credit unions uses secondary capital to fight predatory lending and protect financially vulnerable consumers.
November 18, 2019
Interest in secondary capital is growing, and new strategies, larger loans, and precedent-setting decisions by the NCUA could dramatically change the way credit unions deploy it.
A prime location and tax incentives helped Ascentra Credit Union place a new headquarters building at the heart of downtown and underscore its vital role in the community.
A look at whether your current credit card program is providing the digital capabilities members expect.
The Michigan credit union treats microloan borrowers as people, not corporations, and links up with local and state economic developers to go beyond lending.
November 11, 2019
The Volunteer State credit union produces professional video on a budget and shares how any credit union can do so, too.
How six credit unions deliver real benefits to military members, veterans, and their families.
A South Carolina credit union expands its relationship with Habitat for Humanity and plants a stake in community service.
November 04, 2019
Three credit union leaders talk about tactics to keep lending in line with federal regulations.
The Michigan credit union relies on experience and commitment to help small- business owners achieve their dreams.
A successful change management strategy gives teams the tools to navigate workplace changes in a deliberate, thoughtful, and results-oriented manner.
Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.
Current vehicle sales trends signal shifts in consumer preferences.
MSUFCU’s approach to front-line employee development has helped it halve the national turnover rate.
October 30, 2019
Langley FCU’s one-day Summit engages staff members and provides career development opportunities.
Open Lending’s lenders protection tools calculate risk and then insures loans through third-party carriers.
October 28, 2019
The CEO of Everence FCU shares why the cooperative’s mission is more relevant to a broader group of consumers than ever before.
How two credit unions in Ohio and Virginia use technology and education to win the member self-service game.
Ongoing innovation at EasCorp CUSO builds on its legacy as a pioneer in remote deposit capture and more.
A Global Sustainability Program at United Nations Federal Credit Union comprises eight goals and programs to complete over a five-year period.
October 21, 2019
Three cooperatives share how they transitioned bank customers after the credit unions became part of the community bank-buying trend.
With credit union acquisitions of banks on the rise, the ABA has gone on the offensive. Sound CU shares why its recent purchase of The Bank of Washington makes good business sense and its strategies for onboarding former bank customers, employees, loans, and more.
1st Financial combines the right products with direct engagement to help underbanked residents build credit and financial security.