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PARTNER PERSPECTIVE Don’t Settle For The Status Quo. Boost Engagement With Your Loan Members.

Pay it with Payigy.

By Sherpa Technologies
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November 16, 2020


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PARTNER PERSPECTIVE How A Responsible Credit Program Can Enhance Member Financial Stability

Effective management of credit card debt can increase both the cooperative’s business and the member’s financial stability.

By LSC
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November 16, 2020


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FEATURE Come For The Cookies. Stay For The Dough.

DCU has moved the in-person job fair online, making way for the future of credit union recruitment.

By Erik Payne

November 09, 2020


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FEATURE The New Rules For Credit Union Innovation In 2020

Five industry leaders share how they keep innovation at the forefront in a challenging, changing environment.

By E.C. Harrison

November 09, 2020


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FEATURE How To Manage Morale During Social Distancing

Virtual sessions heavy on professional support as well as entertainment helps to build authentic relationships at five credit unions across the United States.

By Marc Rapport

November 09, 2020


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FEATURE Navy Federal: Big Credit Union. Narrow Focus.

In time for Veteran’s Day, the nation’s largest credit union offers lessons learned during its decades of success building long-term member relationships.

By Erik Payne

November 09, 2020


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FEATURE Purpose + Data = A New Take On Product Development

Research and reflection drives a new lineup of products and services at Seattle Credit Union.

By Marc Rapport

November 02, 2020


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FEATURE New Recession. Different Problems.

Five credit union lending executives from across the country share how the COVID-19 pandemic compares to the Great Recession.

By Marc Rapport

November 02, 2020


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PARTNER PERSPECTIVE Mapping Out Your Digital Account Opening And Lending Journey With Insight From Yogi, Albert, Mae, And Hannibal

How can you determine if your digital lending and account opening strategy is on track?

By MeridianLink, Inc.
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November 02, 2020


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PARTNER PERSPECTIVE Prepare Members For A Hotly Competitive Homebuying Market

How a Roadmap to Homeownership can provide an edge to homebuyers, especially first-timers.

By Arch Mortgage Insurance Company
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November 02, 2020


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PARTNER PERSPECTIVE Intelligent Communication Strategies To Improve Your Collections Efforts

A scalable solution for outsourcing collections can save up to 50% compared with in-house efforts.

By SWBC
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November 02, 2020


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PARTNER PERSPECTIVE Partnering With CSI To Streamline IT Management And Cybersecurity

A technology partner allows this Illinois credit union to focus on its core mission while leaving the technical details to the experts.

By Computer Services, Inc.
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November 02, 2020


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FEATURE A Day Of Service During A Challenging Year

Five credit unions share how they volunteer when in-person gatherings are more difficult than ever.

By Erik Payne

October 26, 2020


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FEATURE Oregon Credit Unions Step Up To Distribute Relief

A group of member-owned cooperatives and their league helped strapped residents and businesses through state programs.

By Marc Rapport

October 26, 2020


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FEATURE Cybersecurity Awareness Is More Important Than Ever

A host of new threats and vulnerabilities have arisen with the move to remote working. For this Cybersecurity Awareness Month, credit union security experts share seven tips on how to stay safe.

By E.C. Harrison

October 26, 2020


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PARTNER PERSPECTIVE Consumer Vehicle Purchasing Trends In The “New Normal” And What They Mean For Your Credit Union

How to position your credit union for a post-COVID world.

By Auto Financial Group
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October 26, 2020


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PARTNER PERSPECTIVE The Shifting Landscape Of Higher Education Finance

How COVID-19 and new leadership could impact student lending policy.

By CU Student Choice
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October 26, 2020


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FEATURE A Strategy To Express Social Values. Every Day. All The Time.

Even the most basic principles of a credit union’s work are worth celebrating. This credit union tells its story while engaging its community.

By Sharon Simpson

October 19, 2020


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FEATURE What’s In A Name: AVP Of Optimization

Wes Girling adds user design expertise and project coordination to product development and process improvement at State Employees Credit Union of Maryland.

By Marc Rapport

October 19, 2020


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FEATURE The 6-Week Branch Transformation

A regional bank closed in a rural New York town. Northern Credit Union stepped in to ensure residents weren’t without financial services for long.

By Erik Payne

October 19, 2020


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PARTNER PERSPECTIVE A Digital Transformation Journey: Success Is In The Details

Unitus Community Credit Union partners with Vertifi Software to resolve mobile deposit pain points and more.

By Vertifi Software
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October 19, 2020


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FEATURE 6 Months Going On 6 Years: The New Normal At TwinStar

The Washington cooperative is making short-term changes with an eye toward long-term consequences when it comes to remote work.

By Erik Payne

October 12, 2020


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FEATURE Viral Catastrophe. Digital Response.

A new normal in the age of COVID is taking shape. Now, five credit union leaders share what the pandemic has taught them and what they’re doing with that knowledge.

By Marc Rapport

October 05, 2020


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FEATURE Anatomy Of A CDFI Exclusive Content

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Erik Payne

October 05, 2020


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FEATURE Stand Apart In Business Services

West Virginia’s Element FCU launches easy-to-make customized landing pages for business members.

By Marc Rapport

October 05, 2020


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PARTNER PERSPECTIVE CU Guide: Keeping Members At The Center Of Your Digital Transformation

People-focused innovation will empower credit unions to grow virtual channel use post-pandemic.

By Total Expert Inc
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October 05, 2020


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PARTNER PERSPECTIVE How To Provide A Seamless Bill Pay Journey

Alacriti builds EBPP core competency while integrating AI chatbot with Glia’s Digital Customer Service Platform

By Alacriti
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October 05, 2020


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PARTNER PERSPECTIVE How Digital Offerings Can Help Ease Member Stress

Contactless and card-not-present payments soar as pandemic continues. Credit unions need to provide those options.

By PSCU
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October 05, 2020


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FEATURE Responding To The Local Needs Of 300,000 Residents Exclusive Content

Azra Samiee, assistant director of marketing and outreach, Brooklyn Cooperative Federal Credit Union, discusses her credit union's opportunity to build wealth and resilience among Brooklynites.

By Erik Payne

October 05, 2020


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FEATURE Meet The Moment Exclusive Content

Second quarter trends highlight early financial fallout from the coronavirus pandemic.

By Erik Payne

October 05, 2020


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