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One of Pennsylvania’s largest credit unions ties organizational performance to financial incentive while keeping members’ needs top of mind.
For credit unions looking to understand their members, drive value, and meet goals, dashboards are powerful tools — when done right.
Spread analysis deconstructs credit union earnings to gauge the health of an institution and its broader industry.
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Looking for new solutions? Check out these featured credit union suppliers.
Looking for new solutions to help your credit union navigate this crisis? Check out these featured credit union suppliers that are delivering cutting-edge products and services.
An interactive dashboard by Callahan & Associates offers insight into the loan portfolio of any credit union in the United States.
A happy, motivated workforce presents operational as well as member-facing benefits.
Today’s smart credit union leaders are leveraging data to benchmark and track goals, identify opportunities, and uncover weaknesses.
Based on April traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Takeaways from a survey on how 284 credit unions are interacting with the changing lending strategies arising from automated-decisioning practices.
Five can't-miss data points featured this week on CreditUnions.com.
Capital adequacy, asset quality, earnings, ALM, productivity, and growth underline quarterly financial performance for credit unions.
Looking for a more accurate way to benchmark performance? Try these tips.
Check out this leader table to see which credit unions beat the industry average.
How Abbey Credit Union wowed a fellow local financial cooperative with forward-looking performance analysis.
The story behind Golden 1 Credit Union's 35.5% auto loan growth.
University of Michigan CU sees notable growth following completion of branch upgrades and generous community initiatives.
Thinking of buying a bank? Check out these best practices and insights from credit unions in the know.
Feedback from Callahan’s annual Executive Outlook Survey highlights industry goals for 2017.
Callahan data shows there is a growing reliance on NII in keeping credit unions surviving and thriving.
A new approach to the credit union basics of people and finance helped this West Virginia cooperative turn six-figure losses into seven-figure gains.
The strong lending growth posted by U.S. credit unions in fourth quarter 2016 is an apt wrap-up for a successful year.
After Bitterroot Community FCU in Montana opened a new branch, it posted a 21.2% increase in new members.
Four can't-miss data points featured this week on CreditUnions.com.
The national average for each of these six mighty metrics is less than 10 percentage points, but even a change of a few basis points can make a big difference to a credit union.
The Indiana credit union increased GAP sales by nearly 50% by thinking outside the vehicle protection box.
University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.
How back-to-basics lending, a brick-and-mortar presence, and a forward-thinking approach to business underpin growth for a suburban Detroit credit union.
Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with their current staffing models.
The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. Read about the results in this interactive article.
The small Oregon-Washington credit union uses internal efficiencies and external outreach to hit new heights.
This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.
The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess with Texas.”
In a state affected by coal restrictions, the Kentucky-based cooperative finds an avenue for non-interest income that doesn’t require raising rates or fees.
How do credit unions in the Buckeye State stack up against regional peers?
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
How do financial cooperatives in the Lone Star State stack up against other credit unions?
Five graphs show how technology offers a competitive advantage.
Continued loan demand draws down investment balances.
Michigan’s Genisys Credit Union meets member needs while boosting its bottom line.
In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest income.
The Illinois credit union has a lower-than-average reliance on non-interest income and plans to increase those revenue streams in the coming years.
Second quarter data shows the industry’s ROA is up quarter-over-quarter but slightly down year-over-year.
Rogue Credit Union beats the market and its peer averages with an ownership savings account.
Lending and asset growth have been capturing industry headlines, but tight margins from sustained low interest rates and slowly rising operating expenses make some other benchmarks worth watching.
Lending is the engine that powers credit unions, and these seven ratios will help every employee understand why.
Risk managers monitor disparate areas of the credit union. For key ratios to follow, start with the measures that correspond to the risk indicators outlined by the NCUA.
Here’s how CUSOs and sales to secondary markets affect non-interest income.
The regulator's drastic move is a troubling illustration of how the agency created to foster the movement’s safety and soundness is becoming a threat to its future.
The NCAA tournament is down to the Final Four, and regional credit union performance data from Callahan & Associates has predicted the winner.
Mountain America Credit Union is a veteran user of cash management analytics, but it’s still learning how to optimize its understanding of and confidence in the system.
Loan growth drives down balances while industry assets overall remain steady.
Kevin Kesecker, vice president and chief lending officer for SECU of Maryland, offers advice on how to review packaged loans to make sure they are attractive — and worthwhile — to the credit union.
Making it easy to modify loans increases yield and revenue while building loyal relationships to last beyond the original note.
Lower cash balances drive longer average life as derivatives usage slowly grows.
As of March 31, 2015, natural person credit unions reported a total of $217.4 million in supplemental capital. What is this capital and where does it come from?
Credit unions on both coasts share how they ramped up new insurance and investment services.
These four performance metrics will help CFOs explain the business of credit unions and show how every employee helps the credit union achieve its goals.
Lending, originations, revenue, and membership all show how the state’s financial cooperatives have positioned themselves for success this year.