The small Oregon-Washington credit union uses internal efficiencies and external outreach to hit new heights.

Like your golf score, your credit union’s efficiency ratio should be low.

Credit unions with strong technology offerings outperform their peers in growth, penetration, and average relationships.

The Business Analytics Innovation Team at Member One FCU tasks six employees with digging into data to find areas of opportunity.

This week, CreditUnions.com focuses on the different metrics credit unions can use to measure and benchmark performance, whether looking to manage risk or guide loan growth.

What metrics should human resource professionals use to measure employee and credit union performance?

Lending and asset growth have been capturing industry headlines, but tight margins from sustained low interest rates and slowly rising operating expenses make some other benchmarks worth watching.

Risk managers monitor disparate areas of the credit union. For key ratios to follow, start with the measures that correspond to the risk indicators outlined by the NCUA.

This week, CreditUnions.com gets in the spring cleaning spirit by featuring articles and graphics on how credit unions are simplifying operations, paring down documents, and closing inactive checking accounts.

Two credit unions in Arizona and Iowa pare down redundancies and add efficiencies by taking a hard look at their documents.