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Member engagement is on the rise as credit unions build on post-recession membership surge.
First quarter performance data points toward a rise in membership and loan and share balances.
Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement metrics?
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Takeaways from a survey on how 284 credit unions are interacting with the changing lending strategies arising from automated-decisioning practices.
Find out which states posted the highest credit card penetration with this interactive map.
Metrics to evaluate credit union marketing spend and bridge the gap between macro trends and micro performance.
University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.
Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with their current staffing models.
The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.