Format

First Person

By Erik Payne | May 17, 2021

The CEO of Leominster Credit Union talks about her first six months on the job and how her background in HR influences her management style.

By Marc Rapport | May 3, 2021

User experience research helps specialists define and refine the BECU member experience.

By Marc Rapport | Feb. 22, 2021

An English major uses business analytics to help develop strategy at CEFCU.

 

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By Erik Payne | Feb. 8, 2021

When the pandemic hit, San Mateo Credit Union moved quickly to stand up a non-profit fund and move much-needed assistance into the communities it serves.

By Marc Rapport | Jan. 25, 2021

The leader of Element FCU reflects on the CEO journey in these times of COVID-19.

By Marc Rapport | Jan. 18, 2021

“Mini-CFOs” embedded across United FCU provide guidance to department leaders while gaining additional expertise of their own.

By Marc Rapport | Nov. 30, 2020

Debi Knoblock brings together financial literacy, school and community outreach, and business development at Texas Trust.

By Maurice Smith | Oct. 12, 2020

Can market forces balance racial inequities?

By Marc Rapport | May 28, 2019

The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.

By Sharon Simpson | Jan. 21, 2019

The CEO of Texas Trust Credit Union talks about what he’s learned through the years, how he found his way from auditor to credit union CEO, and why there’s no room for a big ego when it comes to helping members.