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First Person

By Jennifer Davis | June 13, 2022

A recent study of one family’s struggles with poverty and social services should force our industry to examine how we can be a better resource for consumers who lack access to access basic services.

By Sharon Simpson | June 6, 2022

GreenState Credit Union has committed $1 billion toward home loans for communities of color. CEO Jeff Disterhoft is rallying the entire industry to take similar steps.

By Marc Rapport | April 18, 2022

Grant Gallagher leads from the intersection of member education and public relations to build brand and impact at his New Jersey credit union.

 

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By E.C. Harrison | March 14, 2022

The CEO of Idaho Central Credit Union, one of the fastest-growing credit unions in the country, shares insights on leading through change and planning for the future.

By Aaron Passman | March 8, 2022

In honor of International Women’s Day, CreditUnions.com offers insight into what makes an effective leader from women executives across the industry.

By Marc Rapport | March 7, 2022

Making the most of business intelligence involves building bridges between departments byte by byte.

By Erik Payne | May 17, 2021

The CEO of Leominster Credit Union talks about her first six months on the job and how her background in HR influences her management style.

By Marc Rapport | May 3, 2021

User experience research helps specialists define and refine the BECU member experience.

By Marc Rapport | Feb. 22, 2021

An English major uses business analytics to help develop strategy at CEFCU.

By Erik Payne | Feb. 8, 2021

When the pandemic hit, San Mateo Credit Union moved quickly to stand up a non-profit fund and move much-needed assistance into the communities it serves.