Format

Infographics

By Samantha Cristobal | June 1, 2019

Credit unions in Missouri turned out impressive auto loan penetration and overall asset quality.

By Samantha Cristobal | June 1, 2019

Consumer optimism, debt levels, deposit balances, and more. Get a glimpse of what happened across the United States in the first quarter.

By Maya Neuman | April 1, 2019

Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in the performance.

 

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By Samantha Cristobal | April 1, 2019

Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.

By Samantha Cristobal | April 1, 2019

Consumer optimism, debt levels, deposit balances, and more. Get a glimpse of what happened across the United States in the fourth quarter.

By Maya Neuman | March 18, 2019

Total assets at credit unions reached a record high of $1.5 trillion at year-end despite a drop in the number of institutions.

By Maya Neuman | Feb. 3, 2019

The economic landscape looks much different today than it did 10 years ago. How have credit unions navigated the changes in the larger economy?

By Samantha Cristobal | Jan. 2, 2019

Total loans at U.S. credit unions increased 9.5% in the third quarter of 2018 and reached an all-time high.

By Maya Neuman | Jan. 2, 2019

Cash and investment balances at credit unions fell 5.4% year-over-year, however, investment yields reached the highest third quarter level since September 2010.

By Aman Johal | Jan. 2, 2019

Credit card balances were up 8.4% annually to $59.9 billion as of Sept. 30, 2018.

By Maya Neuman | Jan. 1, 2019

Maine credit unions reported strong loan growth in the third quarter of 2018. Member relationships in the state strengthened as credit unions reported growth in both average share and loan balances.

By Surina Joshi | Dec. 24, 2018

Deposit balances were on the rise as annual growth hit 5.0% in the third quarter of 2018.

By Samantha Cristobal | Dec. 17, 2018

New members as well as new relationships grew at U.S. credit unions in the third quarter of 2018.

By Liz Furman | Sept. 3, 2018

Better understand how to serve different generations with this guide from Callahan & Associates.

By Liz Furman | Aug. 27, 2018

Different generations require different conversations. This interactive series shows how credit unions can serve all ages.

By Liz Furman | Aug. 20, 2018

Different generations require different conversations. This interactive series shows how credit unions can serve all ages.

By Liz Furman | Aug. 13, 2018

Different generations require different conversations. This interactive series shows how credit unions can serve all ages.

By Liz Furman | Aug. 7, 2018

Different generations require different conversations. This interactive series shows how credit unions can serve all ages.

By Erik Payne | July 1, 2018

How Jeanne D’Arc makes a difference to those it serves.

By Samantha Cristobal | June 4, 2018

How has the credit union auto loan portfolio changed over the past 20 years? Take this interactive infographic on a test drive to learn more.

By Samantha Cristobal | May 21, 2018

Secondary capital supports lending and financial services as well as buffers against the impact of potential losses. But how much do credit unions use it?

By Maya Neuman | May 14, 2018

The credit union industry is full of acronyms. Use this guide to learn the lingo.

By Maya Neuman | April 9, 2018

Total assets at credit unions reached a record high of $1.4 trillion at year-end despite a drop in the number of institutions.

By Liz Furman | Dec. 18, 2017

These ratios help credit unions deliver excellent member value while also maintaining productive and efficient operations. Operational strategy impacts productivity and efficiency metrics. It’s important for credit unions to strike the right balance for their strategy while bearing in mind national averages.

By Ian Melhorn | Dec. 12, 2017

Results from a Callahan & Associates quick-hit core conversion survey.

By Samantha Cristobal | Dec. 6, 2017

Third quarter data reveals a colorful mix of performance across the country.

By Ian Melhorn | Nov. 21, 2017

Find out which states posted the highest credit card penetration with this interactive map.

By Maya Neuman | Nov. 21, 2017

Student lending at credit unions was up 13.7% in third quarter 2017.

By Liz Furman | Jan. 7, 2017

Credit unions have ramped up marketing efforts and are reaping the benefits.

By Michelle Parker | Nov. 7, 2016

What does new Home Mortgage Disclosure Act data say about credit union performance?

By Liz Furman | Oct. 17, 2016

How credit unions, assets, and member relationships have evolved the past decade and a half.

By Liz Furman | Sept. 26, 2016

How do financial cooperatives in the Lone Star State stack up against other credit unions?

By Michelle Parker | Sept. 12, 2016

In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest income.

By Liz Furman | Aug. 15, 2016

As strategic planning season rolls in, consider what metrics will showcase the credit union to members, the board, and the community.

By Stephanie Clark | July 25, 2016

Retailers use sight, sound, smell, taste, and touch to their advantage every day. Credit unions can do the same.

By Stephanie Clark | June 13, 2016

The number of institutions has decreased even as the industry's total assets have grown. But what else has happened in the past 60 months?

By Liz Furman | June 13, 2016

Risk managers monitor disparate areas of the credit union. For key ratios to follow, start with the measures that correspond to the risk indicators outlined by the NCUA.

By Stephanie Clark | May 30, 2016

Results from the Callahan & Associates Training and Development Survey, completed by HR managers at credit unions nationwide, reveal how programs have adapted to changes in people, technology, and the industry.

By Michelle Parker | May 9, 2016

The demand for member business loans and services is growing, and offering MBL options are one way to remain competitive in the financial industry.

By Stephanie Clark | May 2, 2016

Since the beginning of 2015, the NCUA placed a final ruling on 14 regulations. What are these regulations and how will they impact credit unions?

By Stephanie Clark | April 25, 2016

When implemented and maintained properly, credit union call centers can increase efficiency, reduce costs, and improve member satisfaction.

By Liz Furman | April 11, 2016

Spring is an excellent time to assess efficiency and clean up clutter to make way for new products and measures.

By Michelle Parker | April 4, 2016

Has TRID caused delays in credit union mortgage closings? If so, why? Find out what more than 200 credit union leaders report.

By Stephanie Clark | Dec. 7, 2015

We weren't afraid to ask. Results from the Callahan & Associates 2016 Supplier Market Share Guide: Credit Union Core Processors underscore an evolving space, with new offerings and providers popping up.

By Janet Lee | Nov. 30, 2015

Why member experience is important (and how to manage complaints when experience falls short).

By Janet Lee | May 18, 2015

Millennials and new organizational structures are shaping the credit union industry for today and tomorrow.

By Sam Taft | April 6, 2015

Homeownership rates, origination volume, market share, and more in this Graphic Of The Week.

By Janet Lee | March 2, 2015

Seven graphics highlight where the credit union industry gained the most momentum during the past year.

By Janet Lee | Feb. 27, 2015

When HR professionals gathered for a Callahan Roundtable, these ideas generated the most buzz.

By Andrew Bolton | Sept. 15, 2014

A variety of special services help struggling members get into the financial groove.

By Callahan & Associates | July 16, 2014

Maryland credit unions have achieved solid results through the beginning of the year.

By Drew Grossman | July 9, 2014

Finding a replacement for any key employee can be difficult, so how do you go about finding successors for those iconic, one-of-a-kind leaders who represent the guiding force behind your institution?

Partner Perspective
The Push For Consistency

By Support EXP | Aug. 5, 2013

Why highs and lows in the member experience can cost you more than you think.

By Elizabeth Morash | Feb. 8, 2012

Enhanced credit union offerings provide real assistance in rough times.

By Dana Krissoff | Jan. 16, 2012

Credit unions can stimulate the local economy and foster job creation by loaning to entrepreneurs.

By Elizabeth Morash | Dec. 21, 2011

Use an infographic to communicate the meaning of your important data to your stakeholders in a simple, interesting way.

By Rebecca Wessler | July 1, 2010

Wright-Patt Credit Union offers products and services that tether the Ohio-base institution to the community it calls home.

By Callahan & Associates | April 1, 2010

Credit unions should compare its ALL with its peers to create a ALL policy that guides decisions and benchmarks performance.

By Callahan & Associates | April 1, 2010

Member business lending has become a staple for credit unions and continues to be a success.