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Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in the performance.
Florida credit unions reported year-over-year growth in deposits and loans in addition to reporting the highest share draft penetration of any state in the nation.
Consumer optimism, debt levels, deposit balances, and more. Get a glimpse of what happened across the United States in the fourth quarter.
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Total assets at credit unions reached a record high of $1.5 trillion at year-end despite a drop in the number of institutions.
The economic landscape looks much different today than it did 10 years ago. How have credit unions navigated the changes in the larger economy?
Total loans at U.S. credit unions increased 9.5% in the third quarter of 2018 and reached an all-time high.
Cash and investment balances at credit unions fell 5.4% year-over-year, however, investment yields reached the highest third quarter level since September 2010.
Credit card balances were up 8.4% annually to $59.9 billion as of Sept. 30, 2018.
Maine credit unions reported strong loan growth in the third quarter of 2018. Member relationships in the state strengthened as credit unions reported growth in both average share and loan balances.
Deposit balances were on the rise as annual growth hit 5.0% in the third quarter of 2018.
New members as well as new relationships grew at U.S. credit unions in the third quarter of 2018.
Better understand how to serve different generations with this guide from Callahan & Associates.
Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
How Jeanne D’Arc makes a difference to those it serves.
How has the credit union auto loan portfolio changed over the past 20 years? Take this interactive infographic on a test drive to learn more.
Secondary capital supports lending and financial services as well as buffers against the impact of potential losses. But how much do credit unions use it?
The credit union industry is full of acronyms. Use this guide to learn the lingo.
Total assets at credit unions reached a record high of $1.4 trillion at year-end despite a drop in the number of institutions.
These ratios help credit unions deliver excellent member value while also maintaining productive and efficient operations. Operational strategy impacts productivity and efficiency metrics. It’s important for credit unions to strike the right balance for their strategy while bearing in mind national averages.
Results from a Callahan & Associates quick-hit core conversion survey.
Third quarter data reveals a colorful mix of performance across the country.
Find out which states posted the highest credit card penetration with this interactive map.
Student lending at credit unions was up 13.7% in third quarter 2017.
Credit unions have ramped up marketing efforts and are reaping the benefits.
What does new Home Mortgage Disclosure Act data say about credit union performance?
How credit unions, assets, and member relationships have evolved the past decade and a half.
How do financial cooperatives in the Lone Star State stack up against other credit unions?
In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest income.
As strategic planning season rolls in, consider what metrics will showcase the credit union to members, the board, and the community.
Retailers use sight, sound, smell, taste, and touch to their advantage every day. Credit unions can do the same.
The number of institutions has decreased even as the industry's total assets have grown. But what else has happened in the past 60 months?
Risk managers monitor disparate areas of the credit union. For key ratios to follow, start with the measures that correspond to the risk indicators outlined by the NCUA.
Results from the Callahan & Associates Training and Development Survey, completed by HR managers at credit unions nationwide, reveal how programs have adapted to changes in people, technology, and the industry.
The demand for member business loans and services is growing, and offering MBL options are one way to remain competitive in the financial industry.
Since the beginning of 2015, the NCUA placed a final ruling on 14 regulations. What are these regulations and how will they impact credit unions?
When implemented and maintained properly, credit union call centers can increase efficiency, reduce costs, and improve member satisfaction.
Spring is an excellent time to assess efficiency and clean up clutter to make way for new products and measures.
Has TRID caused delays in credit union mortgage closings? If so, why? Find out what more than 200 credit union leaders report.
We weren't afraid to ask. Results from the Callahan & Associates 2016 Supplier Market Share Guide: Credit Union Core Processors underscore an evolving space, with new offerings and providers popping up.
Why member experience is important (and how to manage complaints when experience falls short).
Millennials and new organizational structures are shaping the credit union industry for today and tomorrow.
Homeownership rates, origination volume, market share, and more in this Graphic Of The Week.
Seven graphics highlight where the credit union industry gained the most momentum during the past year.
When HR professionals gathered for a Callahan Roundtable, these ideas generated the most buzz.
A variety of special services help struggling members get into the financial groove.
Maryland credit unions have achieved solid results through the beginning of the year.
Finding a replacement for any key employee can be difficult, so how do you go about finding successors for those iconic, one-of-a-kind leaders who represent the guiding force behind your institution?
Why highs and lows in the member experience can cost you more than you think.
Enhanced credit union offerings provide real assistance in rough times.
Credit unions can stimulate the local economy and foster job creation by loaning to entrepreneurs.
Use an infographic to communicate the meaning of your important data to your stakeholders in a simple, interesting way.
Wright-Patt Credit Union offers products and services that tether the Ohio-base institution to the community it calls home.
Credit unions should compare its ALL with its peers to create a ALL policy that guides decisions and benchmarks performance.
Member business lending has become a staple for credit unions and continues to be a success.