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Partner Perspectives

By Elan Financial Services | Feb. 4, 2019

Credit unions must put digital efforts at the forefront of their member acquisition and retention strategies.

Partner Perspective
A Tale Of 2 “Student” Loans

By CU Student Choice | Feb. 4, 2019

By offering both in-school and refinance lending, credit unions can appeal to members at multiple stages of life and establish a genuine opportunity for long-term relationships.

By SWBC | Feb. 4, 2019

Protecting consumers and lenders alike takes on new urgency as sticker prices surge and loan terms lengthen.

 

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Having the right strategy in place makes investment decisions fairly independent of interest rate rises and falls.

By Symitar | Dec. 3, 2018

Personalized service delivered on digital channels is within reach. Fintechs can be friends, not foes, in that journey.

By PSCU | Nov. 12, 2018

Internal diversity resource groups help build an engaged, committed workplace.

By SWBC | Nov. 5, 2018

Trained professionals help ensure credit union members receive quality services from a third-party collector.

By Elan Financial Services | Nov. 5, 2018

Is your credit union ready to embrace the world of frictionless payments?

By CU Student Choice | Oct. 22, 2018

Credit unions have carved out a strong niche in providing responsible lending that fills a critical need for many thousands of families ever year.

By MeridianLink, Inc. | Oct. 22, 2018

Custom scorecards help lenders make more efficient decisions by providing more precision in targeting applications with a lower risk profile for that specific institution.

By PSCU | Oct. 1, 2018

Listening, communication, and adaptability can again power success on a new payment rail.

Partner Perspective
The 3 Key Drivers Of Loyalty

By Member Loyalty Group LLC | Sept. 17, 2018

How loyalty measures ties to member satisfaction and financial results.

By PSCU | Sept. 10, 2018

ACH speed-up really needs to be just the beginning as consumer expectations ramp up for real-time payments.

By Elan Financial Services | Sept. 10, 2018

Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.

By PSCU | Aug. 20, 2018

Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.

By Fannie Mae | Aug. 6, 2018

How BECU uses Fannie Mae HomeReady Mortgage program and financial education to enable members to buy their homes.

By SWBC | Aug. 6, 2018

Software tools can help a credit union’s collection staff be more productive while providing better service.

By Elan Financial Services | Aug. 6, 2018

Millennials are drawn to credit card issuers that offer technology, maximum rewards, low fees, and social responsibility. How can credit unions position themselves to meet the needs of millennial members?

Here’s the why and how credit unions should get involved with the fast-coming changes in our payments systems.

Partner Perspective
What’s In Your Mobile Wallet?

By Worldpay Inc. | July 9, 2018

Adoption of contactless payments in U.S. is a matter of when, not if, despite sluggish uptake so far.

By PSCU | July 9, 2018

A feature-rich digital experience is a great way to move the credit union to top-of-wallet.

By Kony | June 18, 2018

Start small to build big transformation in your credit union’s digital presence.

By Sentinel Warranty | June 4, 2018

Auto warranties increase revenue and member engagement while reducing repossession rates by up to 50%.

By SWBC | June 4, 2018

Rise above the competitive pool to win business.

Partner Perspective
How To Invest In Your Members

By Gateway Services Group, LLC | May 21, 2018

Effective outsourcing of investment services is a major step toward success for the institution and the members it serves.

By Harland Clarke | May 14, 2018

Alerts, seamless experiences, and turnkey deployment comprise this holistic approach.

Options exist for many credit unions to hold public funds that boost liquidity while serving the community.

By Elan Financial Services | May 14, 2018

How credit unions can prevent and respond to credit card fraud risks.

By SWBC | May 7, 2018

Credit unions have available and need to deploy the same kind of consumer-friendly lending options their larger competitors are providing.

By Worldpay Inc. | April 2, 2018

Proactive steps and working with the processor can help mitigate the potential damage.

Partner Perspective
A Modern-Day Look At Payments

By PSCU | April 2, 2018

Credit unions can seize the moment by empowering instant payments in the car, at home, anywhere, anytime.

By SWBC | April 2, 2018

Mini-houses, alternative leasing options, robust apps, are just part of the opportunity and challenges for serving a generation about to inherit trillions.

Partner Perspective
Recovering Your Collection Costs

By Account Control Technology, Inc. | March 19, 2018

Infinitives and past-tense participles? Contractual language proves crucial in collections cost provisions and the cases that could follow.

By Wacom | Feb. 12, 2018

Credit unions are well positioned to implement blockchain technology in the coming years but how will this impact the technology investments credit unions are making today?

By Harland Clarke | Feb. 12, 2018

Consumers still write checks by the billions and are likely your most valuable members.

By PSCU | Feb. 5, 2018

Efficiency on the back end and heightened satisfaction on the front end await the credit union that deploys a robust LOS.

By CU Student Choice | Feb. 5, 2018

Credit unions can help their employees via targeted financial education and repayment assistance, and potentially strengthen SEG relationships, with new benefits tied to student loans.

By Harland Clarke | Jan. 22, 2018

On-the-spot gratification leads to increased activation and use and the opportunity to deepen engagement.

By Alogent | Dec. 11, 2017

New technologies can sustain efficiencies as checks keep hanging on.

By SWBC | Dec. 4, 2017

Put into action what you already know about your members, and do it in ways that build value one small step at a time.

By Fiserv | Dec. 4, 2017

Satisfying the need-it-now ethos can help the branch secure the member relationship.

Partner Perspective
Innovation And Success

By Symitar | Dec. 4, 2017

Core strategies for moving ahead.

By CU Direct | Nov. 13, 2017

The right loan origination system can help ensure loan growth goals are met.

Understanding the role of family and technology can go a long way toward becoming the trusted agent for that most major of purchases.

By Fannie Mae | Nov. 13, 2017

Credit unions can use their traditional member service strength as an advantage in the digital age.

By CU Student Choice | Nov. 13, 2017

What are the key factors that credit unions must consider when implementing a private student lending program or managing an existing one?

By Elan Financial Services | Nov. 13, 2017

A layered, comprehensive approach is the key to delivering peace of mind.

Learn more about two channels of non-member deposits.

By Auto Financial Group | Nov. 6, 2017

A look at the three essential factors to evaluate partners to help credit union leaders best serve members and ensure their institution can thrive in areas that are outside their core competencies.

By Wacom | Oct. 23, 2017

Credit unions seeking to utilize interactive displays are stymied by the technical and practical limitations of consumer-oriented products. Fortunately, a new class of purpose-built interactive displays are arriving to meet the needs or credit unions and financial institutions.

By Kaufman & Canoles | Oct. 16, 2017

The concept is simple, but here are some items a credit union should check when presented with a power of attorney.

By Wacom | Sept. 25, 2017

How credit unions can transform members’ in-branch experience with multi-function hardware for document management, review, and electronic signatures.

By CU Student Choice | Sept. 25, 2017

The hottest employee benefit of 2017 could be a new opportunity for credit unions.

By SWBC | Sept. 11, 2017

Flexible, scalable technology helps the credit union and members succeed, and it must be intuitively easy to use.

By Worldpay Inc. | Sept. 11, 2017

Experts with the new skill sets are the necessary partners to succeed in today’s competitive environment, delivering knowledge and service.

By Elan Financial Services | Sept. 11, 2017

A focus on growing the credit card portfolio can yield growth among multiple loan touch points.

Five ways to join in with the advances industry and government stakeholders are putting in place.

By PSCU | Sept. 11, 2017

Still sticky after all these years, online bill pay is a workhorse for member engagement. Here are five ways to make it stickier.

By CU Student Choice | Aug. 21, 2017

In 2008, credit unions began dipping their toes into what many considered to be the treacherous waters of private student lending. More than nine years later, credit unions are charting a positive course.

The largest generation yet has only known low rates. Education and comparison tools could go a long way toward preparing them, and your credit union, for future home buying.

By PSCU | July 10, 2017

Connecting members to the credit union story makes them part of it, building brand and loyalty.

Learn more about the next feature being added to the banking experience.

Custom apps offer flexibility, control, security to credit unions and their members.

By Kaufman & Canoles | June 19, 2017

Any time a debt collector or a creditor communicates with a consumer on a debt, it is important to first review federal and state laws.

By PSCU | June 5, 2017

The ability to provide a feature-rich and frictionless experience is imperative to keeping and attracting members.

Partner Perspective
Millennials In Focus

By CU Student Choice | May 22, 2017

What recent college grads say about student debt, what they needed at age 18, and how they chose their bank or credit union.

By Elan Financial Services | May 8, 2017

New tools add safety and reliability on the road or down the street for consumers making purchases with their credit union credit cards.

By PSCU | April 3, 2017

Adopting risk strategies to the changing threats now includes facing down card reward fraud and more.

The self-employed represent 10% of the nation’s workforce. Discover the tools you need to take your business with self-employed borrowers to the next level.

Non-member deposits join indirect lending, MBLs, and loan participations as liquidity strategies.

By Elan Financial Services | March 6, 2017

While the new administration and Congress could change the CFPB, the bureau’s rules remain in effect and should be the subject of careful compliance.

By CU Direct | March 6, 2017

The inability to properly measure, manage, and predict risk appropriately has been the ruin of many a lender.

By Fannie Mae | March 6, 2017

There’s help out there for ensuring QC happens among people and processes.

By SWBC | March 1, 2017

Expand your payment channels, conduct a “user journey” audit, and partner with experienced, trusted providers.

Lending activity remained strong and investment balances declined.

Partner Perspective
It's Not Just A DC Road Race

By Credit Union Miracle Day | Jan. 9, 2017

The spotlight is on credit unions from coast to coast during the Credit Union Cherry Blossom Ten Mile Run in Washington, DC.

By SWBC | Dec. 26, 2016

The Indiana credit union increased GAP sales by nearly 50% by thinking outside the vehicle protection box.

By Fiserv | Dec. 5, 2016

Conversion to DNA platform at the core of the credit union’s long-term plans for growing size and member service.

Partner Perspective
The Danger Of Standing Still

By Symitar | Dec. 5, 2016

Consider the consequences of not following a path of innovation. Bottlenecks now can be roadblocks of the future.

By CU Direct | Nov. 14, 2016

Mortgage lending success in today’s marketplace begins with clear, timely communications with members.

By Fannie Mae | Nov. 14, 2016

Enhanced validation service and property inspection waivers will save credit unions’ borrowers time and money.

By Elan Financial Services | Nov. 14, 2016

A credit card relationship with members enhances the bottom line and deepens overall engagement.

By CUSO Financial Services, L.P. | Nov. 7, 2016

New DOL Fiduciary Rule is an opportunity to assess credit unions’ long-term goals for their investment advisors.

By PSCU | Nov. 7, 2016

Credit unions can invest in the startups and serve the end users.

By Member Mortgage Services, Ltd. | Oct. 20, 2016

Just like today’s autos, it takes a specialist to know what’s under that mortgage’s hood, and to make sure it runs like a champ.

Partner Perspective
The Importance Of FCRA Compliance

By Kaufman & Canoles | Oct. 17, 2016

Stiff potential penalties underline the need to maintain and adhere to up-to-date compliance programs.

Partner Perspective
Who Cares About Digital?

By Alogent | Oct. 3, 2016

Account opening action is still mostly in the branches.

By CU Student Choice | Sept. 26, 2016

A college loan can be, and often is, the foundation of a long-lasting relationship between a member and a credit union.

By Kaufman & Canoles | Sept. 19, 2016

Legal fine points for credit unions interested in creating a charitable foundation.

By Callahan & Associates, Inc. | Sept. 19, 2016

The California credit union gained the framework for team collaboration on innovation through the Callahan Leadership Team Development program.

Continued loan demand draws down investment balances.

By Card Services for Credit Unions | Sept. 12, 2016

A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.

By Elan Financial Services | Sept. 12, 2016

Credit unions should provide as many mobile solutions to their cardmembers as reasonably possible while watching for new innovations to emerge.

By PSCU | Sept. 12, 2016

A mobile strategy should not be based solely on the specific products offered. Instead, applications should fit into the consumer experience right now.

By SWBC | Sept. 12, 2016

Automating processes by the batch saves time, effort, and money while increasing accuracy and reducing member visits to the branch.

By CU Student Choice | July 25, 2016

Low rate environment and soaring student debt lead to growing refinance boom in student lending.

Boosting revenue, reducing expenses, and managing risk are the keys for mobile banking app success.

By CUSO Financial Services, L.P. | July 18, 2016

Establishing relationships across generations helps ensure future success for heirs and business for advisors.

By Callahan & Associates, Inc. | July 18, 2016

Callahan's LTD program combines Harvard Business School learning with collaborative, hands-on problem solving.

By Alogent | July 11, 2016

Here are some second thoughts about mobile account opening roadblocks.

By SWBC | July 11, 2016

Here are four elements of a collection reporting system that will help you effectively measure your operation’s success.

By CU Direct | June 6, 2016

Indirect lending helps the credit union industry build market share amid booming auto sales.

Partner Perspective
Turning Lemons Into Lemonade

By SWBC | June 6, 2016

GAP insurance can help lenders make lemons out of lemonade in a time of low interest rates.

By Elan Financial Services | May 9, 2016

One size doesn't fit all. Providing an extensive credit card product suite can enhance members' experiences and optimize portfolio revenue streams.

From auditor to trusted adviser – traditional internal audit roles are taking a backseat when it comes to providing credit unions with relevant insights and valuable advice.

By PSCU | April 25, 2016

Empowering employees to provide top-shelf member service requires careful selection, training, follow up and attention to their wellness.

By Fannie Mae | April 4, 2016

Multi-generation households are showing up in U.S. Census data and can be effectively served with underwriting software.

Safe, liquid investments drive year-end "window dressing" as Feds act on long-awaited rate increase.

By SWBC | March 7, 2016

A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.

By CU Direct | March 7, 2016

Five ways to preserve and grow a base of borrowers in the face of mounting competition.

By Elan Financial Services | March 7, 2016

Learning culture, adaptive underwriting, minimizing disruptions are all part of a successful, profitable card operation.

By CU Student Choice | March 7, 2016

Private student lending has grown significantly in the credit union space, but it’s also often been viewed with a skeptical eye. Here's a look at the perceptions and realities.

Loan growth drives down balances while industry assets overall remain steady.

By CU Direct | Jan. 11, 2016

Why retail and medical lending can be a smart play for credit unions.

By Credit Union Miracle Day | Jan. 11, 2016

Maryland credit union puts its commitment to education on display while also doubling down on the movement’s commitment to the Children’s Miracle Network Hospitals.

By Fiserv | Dec. 7, 2015

As newer solutions hit the market, credit unions are reassessing their definition of the core. The focus is now on integration and leveraging smart data to grow member relationships.

By SWBC | Dec. 7, 2015

Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.

By Symitar | Dec. 7, 2015

Stability, connectivity, functionality, and flexibility are all key to identifying the right long-term solution.

By Elan Financial Services | Nov. 30, 2015

What are common compliance pitfalls a credit union can fall into?

An outdated brand detracts from your bottom line. Here are four questions you should ask to determine whether your credit union needs a brand update.

By Kaufman & Canoles | Nov. 16, 2015

The fine print counts, so here are some common terms found in commercial loan documents spelled out in plain English.

By Arch Mortgage Insurance Company | Nov. 16, 2015

Individualized, timely service and best rate possible for mortgage insurance can help seal the deal.

Making it easy to modify loans increases yield and revenue while building loyal relationships to last beyond the original note.

Keeping up with macro and micro trends via smartphone is a smart way to boost mortgage business.

By First American | Nov. 2, 2015

Mortgage lenders are using data to gain an edge in closing more high-quality home loans.

Credit unions can and should identify HELOC candidates and win that business before interest rates rise.

By Fannie Mae | Nov. 2, 2015

Today's mobile generation can access end-to-end information during the mortgage process, and credit unions can customize apps with branded marketing messages.

Communication with real estate partners and with members will make disclosure changes less of a barrier to getting a home purchase closed.

By CU Direct | Oct. 19, 2015

An inclusive Data Owner Team can go a long way toward making big progress with big data.

By CUSO Financial Services, L.P. | Oct. 19, 2015

Here are some things to think about to attract and serve new generations of self-directed investors.

By The Servion Group | Oct. 12, 2015

Small or large, ensuring the right business lending specialist has experience and talent is key to successful partnership.

By CU Student Choice | Oct. 12, 2015

Brookings report details “selective” debt crisis; outlines impact of non-traditional borrowers and for-profit colleges.

By PSCU | Oct. 5, 2015

How the right data analytics can empower credit unions to target members with offers that offer timeliness and real value.

By Elan Financial Services | Oct. 5, 2015

A key to success with a credit card program is a strong cardmember lifecycle marketing strategy.

Partner Perspective
How To Bank On Social

By The Servion Group | Oct. 5, 2015

Surveys show Facebook, Twitter not being used effectively enough to reach consumers where they digitally live.

By Kaufman & Canoles | Sept. 21, 2015

Here’s a list of specific ways that credit unions can and cannot compensate their board volunteers.

Lower cash balances drive longer average life as derivatives usage slowly grows.

By PSCU | Sept. 14, 2015

Being able to make hay with big data is just the beginning for credit unions that turn to experts.

By SWBC | Sept. 14, 2015

In a day and age when cyber security is of utmost concern, how can expanding your payment acceptance capabilities protect both you and your borrowers?

By Fiserv | Sept. 14, 2015

Comprehensive, dynamic practices and processes bring card holder and issuer together to combat growing fraud threat.

By Alogent | Sept. 14, 2015

Providing payments transaction tools in a format millennials crave will make your credit union a top candidate for these “virtual” bankers.

If you want to measure your website’s ROI, start tracking conversion instead of consumption.

Partner Perspective
Help Tackling TRID This Fall

By Arch Mortgage Insurance Company | Aug. 31, 2015

Online information center helps empower credit unions to become TRID experts for their local real estate communities.

By Equifax Inc. | Aug. 24, 2015

Here’s how to combine analytics, dealer relationships, and targeted marketing to boost auto lending results at your credit union.

By My Virtual Strongbox | Aug. 17, 2015

Secure virtual storage behind a credit union's firewall streamlines the back office and adds value to members, especially for the digital natives.

By CO-OP Financial Services | Aug. 10, 2015

How credit unions can achieve strategic clarity through analytics.

More than a third of your members bought a product from one of your competitors last year. Stop the defections with smarter marketing tactics.

By CU Direct | Aug. 3, 2015

Auto-approved loan applications are more likely to fund than applications approved manually.

By SWBC | Aug. 3, 2015

As auto lending competition continues to increase and interest rates decrease, it’s more important than ever for financial institutions to find innovative ways to increase their profit margins.

By RateGenius | Aug. 3, 2015

To run a successful auto refinance program, credit unions must have the right team in place. Learn how to build your team with this guide.

By Elan Financial Services | July 27, 2015

Past congressional action creates ongoing, growing impact and compliance burden for credit unions.

A refresher on institutional investment basics that includes examples of what credit unions may consider in a rising rate environment

By Alogent | July 13, 2015

Wasted resources can be captured in unexpected places. Here’s how.

By CU Student Choice | July 13, 2015

By offering holistic education finance solutions, credit unions are providing much-needed assistance while establishing the foundation for a long-term relationship.

By Fiserv | July 6, 2015

Multi-channel delivery offers something for everyone across generations and devices.

By PSCU | July 6, 2015

You can’t have a mobile application strategy based solely on the products you offer. Instead, you need to think about how you’re going to offer applications that fit the consumer’s experience right now.

By | June 29, 2015

Let’s stop the screaming headlines, and get serious about data security.

More plausible interest rate scenarios would better serve the industry in planning for rising rates.

By CU Rx | June 15, 2015

Four elements to help financial institutions cover their bases in regard to new FinCEN due diligence requirements.

By CU Direct | June 8, 2015

Assessing your credit union’s loan approval processes can show where automation can boost operational efficiency and member satisfaction.

By CUSO Financial Services, L.P. | June 1, 2015

This paperless technology can change the way advisors do business and the way credit unions and banks look at their investment programs.

By SWBC | June 1, 2015

Cross-selling is a key component in creating true value in your auto lending strategy and increasing member loyalty.

By Kaufman & Canoles | May 18, 2015

These four lawsuits can provide valuable lessons to the industry.

By Elan Financial Services | May 11, 2015

By implementing some best practices below, your credit union can be well prepared to respond to inevitable fraud breaches in the years ahead.

Critical security controls from Center for Internet Security can help credit unions better protect member data.

By The Rochdale Group, Inc. | May 4, 2015

Your risk management processes may be fine today, but are they sufficient to lead you tomorrow?

By CU Student Choice | April 27, 2015

A student loan can be one of the most life-empowering loans a credit union can ever make. But in an era of rising debt and negativity surrounding the product, can private education lending create win-win situations for both borrowers and lenders?

By CO-OP Financial Services | April 20, 2015

Are you really ready to help? Take on the Financial Empowerment Challenge.

By The Servion Group | April 6, 2015

Strong partnerships can push credit union lending business around the base paths.

Partner Perspective
Motivating Millennial Homebuyers

By CU Members Mortgage | April 6, 2015

Low down payments and social media can help mortgage lenders speak language Gen Y buyers understand.

Partner Perspective
TILA/RESPA Preparation Check-In

By CUNA Mutual Group | April 6, 2015

Now is the time to get ready for mortgage disclosure changes coming Aug. 1.

By | April 6, 2015

Credit unions can use number crunching to identify mortgage and HELOC candidates.

By Fannie Mae | April 6, 2015

Appraisal risk application supports proactive management of appraisal quality and improves customer relationship tools.

Partner Perspective
The Price Is Right

Properly pricing and managing the loan portfolio is a major driver of success for a credit union.

By CU Student Choice | March 16, 2015

What are some of the new factors that credit unions must consider when implementing a private student lending program or managing an existing one?

You can have a member-focused staff while increasing sales and growing fee-income opportunities through technology.

By CU Direct | March 2, 2015

Point-of-sale consumer lending in retail and medical services can help increase loan portfolios and distinguish local credit unions from large, universal banks.

By Elan Financial Services | March 2, 2015

Effective underwriting facilitates two primary benefits: driving profitable loan growth and engaging members.

By Ellie Mae | March 2, 2015

Credit Unions should consider these four tips to make sure they're ready for the change.

Credit unions are keeping their powder dry waiting for rates to rise.

By CO-OP Financial Services | Feb. 23, 2015

A change of scenery can do you — and your organization — plenty of good. Here’s why quality time out of the office pays off.

By CU Student Choice | Feb. 9, 2015

Student lending offers credit unions a chance to build early trust with a demographic that is getting tired of banks. And once that relationship is in place, the numbers can really add up.

Partner Perspective
What To Watch In Payments In 2015

By PSCU | Feb. 2, 2015

Retailers, interchange beneficiaries, and merchants all want to circumvent the card networks.

By SWBC | Feb. 2, 2015

Borrowers will pay fees for the ability to make a payment online or over the phone. The bottom line: convenient payment options are no longer optional.

By IWS | Jan. 26, 2015

Competition among finance and insurance products in the dealer showroom is heating up.

Questions give credit unions the opportunity to solve issues they never imagined and better serve their members.

By Credit Union Miracle Day | Jan. 12, 2015

Credit Union Cherry Blossom Ten Mile Run promises to be bigger and better in 2015, but needs your support.

By myCUmortgage | Dec. 22, 2014

With the ever-changing compliance environment, credit unions need to ask themselves if it’s time to outsource the back-office operations of mortgage lending to a CUSO?

Investment balances decline with consumer lending at a record pace.

By CompuSource Systems, Inc. | Dec. 2, 2014

A solid partnership with a core processor who gets it is key to making things happen and achieving the credit union promise for members.

Partner Perspective
When It’s Time For A Change

By Ted Bilke at Symitar | Dec. 1, 2014

Core conversions aren’t cheap or easy, but sometimes they're necessary. Here's how to make the decision in a way that will serve your credit union for years to come.

By Fiserv | Dec. 1, 2014

Apple Pay’s impact on the market, what credit unions should consider when setting a mobile payments strategy, and benefits of an app-based mobile solutions with strong core systems integration.

Partner Perspective
The Future Of Auto Loans

By CU Direct | Nov. 14, 2014

Digital technologies have changed the auto-buying process, but superior customer service is never out of style.

By Elan Financial Services | Nov. 10, 2014

It’s important to consider not only the acquisition channels you employ to drive new account growth, but also the channel’s influence on the underlying performance of these accounts.

By | Nov. 3, 2014

This capability has never existed before. Progressive credit unions now have the ability to maintain constant, ongoing, proactive monitoring of their portfolio, and to be notified as soon as a member’s property is listed for sale.

Help them understand the truth about payments. That's just one of many things you can do to get first-time homebuyers over the myths and into a home.

By The Servion Group | Nov. 3, 2014

Finding the right partner is key to driving a credit union's mortgage business.

By CU Realty Services, LLC | Oct. 28, 2014

For many, the tighter post-recession lending requirements make home ownership seem a distant dream. But in reality, home buying and mortgage lending are picking up pace. Consumers need help separating fact from fiction as they look to buy homes today.

By Member Loyalty Group LLC | Oct. 27, 2014

Tips on how to set goals for the Voice of the Member Program.

In this technological world, the Internet is commonly the first place younger generations go for information. Harvey, the insurance eAdvisor, can be a great online enhancement that can educate your members on a difficult subject like insurance.

By CU Student Choice | Oct. 20, 2014

Three key takeaways credit unions must understand for successful portfolio management.

By Kaufman & Canoles | Oct. 20, 2014

It’s very easy to allow key requirements to fall through the cracks. Careful due diligence and competent legal representation are critical for a credit union to make its loan participations a success.

By CU Student Choice | Oct. 20, 2014

Understanding and retaining control of your student lending program is critical to its success.

Partner Perspective
Shifting Power To The Member

By CU Direct | Oct. 14, 2014

Online search tools and personalized concierge service help savvy credit unions market vehicles and lending as a single event to members.

Partner Perspective
Make The Most Of The HQ Branch

By Momentum | Oct. 13, 2014

The ideal credit union's headquarters branch represents an opportunity for research and development and staff training, and helps reinforce to the staff that the branch is still largely seen as the face of the organization.

By Wacom | Oct. 13, 2014

It may seem daunting, but it doesn’t have to be — some processes, such as teller line transactions, can be converted fairly simply. And the benefits extend well beyond just the cost savings of paper.

Partner Perspective
Rethinking The Branch

By Cummins Allison | Oct. 13, 2014

How credit unions can leverage technology to maintain a profitable, customer-centric branch.

By CUSO Financial Services, L.P. | Oct. 6, 2014

A step-by-step process that will help any investment program — both start up and existing — achieve its growth goals.

By Fannie Mae | Oct. 6, 2014

Fannie Mae loans secured by a principle residence do not require any minimum contribution from the borrower’s own funds on one-unit properties. This allows many parents to help their children purchase their first home.

By myCUmortgage | Sept. 29, 2014

You don’t need TV commercials or a big, fancy website. Just remember that it all boils down to people helping people, and who does this better than credit unions?

By BYM Agency | Sept. 29, 2014

Although it is natural to start shifting your focus to the next year during fourth quarter, it is equally important to focus on the present.

By Alogent | Sept. 29, 2014

Bluepoint Solutions: How do you create value for your members? Examining the activities your employees spend time on reveals the ways your credit union and employees create value for your members; it also shows you areas that need to be improved.

With the Fed tapering its buying of assets, it will be interesting to see who comes in to support the market and at what levels. Credit unions will need to remain vigilant when managing the investment portfolio amid a back drop of new regulations and continued lower short term rates.

By Cummins Allison | Sept. 15, 2014

Avoid the service gap by integrating quality ATM and kiosk service with an understanding of the branch’s needs.

By PSCU | Sept. 8, 2014

Reduced fraud costs and member satisfaction are leading reasons to offer EMV cards ahead of the October 2015 liability shift deadline.

By Elan Financial Services | Sept. 8, 2014

Big data presents great opportunity for targeting and incentivizing members with card offers.

By FIS | Sept. 8, 2014

How EMV, smartphones, and tokenization are changing the customer experience.

By Kaufman & Canoles | Aug. 18, 2014

Social media is a hot topic, but it has its risks, especially potential consumer compliance risks.

How Guaranteed Auto Protection and Vehicle Service Contract products can help.

By IWS | Aug. 4, 2014

Strengthen your strategy by asking three key questions.

By CU Direct | Aug. 4, 2014

How credit score migration analysis can identify opportunities and mitigate losses.

By Elan Financial Services | July 28, 2014

How companies such as Paypal, Amazon, Apple, and Google Wallet have disrupted the credit union mobile payments market.

By Equifax Inc. | July 28, 2014

How credit unions can improve their approach to segmentation by leveraging big data and analytics.

By BYM Agency | July 28, 2014

How to revive a bland brand.

Partner Perspective
Embrace Risks And Grow Loans

By CU Direct | July 21, 2014

Increasing loan portfolio profitability is about more than reducing losses.

By CUSO Financial Services, L.P. | July 14, 2014

Tips on how to maintain a strong investment program on an ongoing basis after the dust settles.

By Kaufman & Canoles | July 14, 2014

Why credit unions shouldn't be defensive when it comes to litigation.

By FIS | July 7, 2014

How can credit unions attract, retain, and grow relationships with younger consumers to strengthen the vitality of their member bases?

By Finastra | July 7, 2014

To ensure a superior member experience, credit unions must consider a converged multi-channel strategy.

By CafeGive | July 7, 2014

Giving back is part of a credit union’s credo, but the challenge lies in communicating that effectively with all key stakeholders.

By PSCU | July 7, 2014

Mobility requires credit unions to view their services through a lens of consumer context and provide members what they want, when they need it.

By Fannie Mae | June 16, 2014

Although rural properties pose special challenges, they can meet Fannie Mae guidelines.

By CafeGive | June 16, 2014

To win over millennials, credit unions should emphasize their social and environmental consciousness.

As investment portfolios grow, cooperatives adopt a wait-and-see approach.

By Ser Technology Corp. | June 9, 2014

A consistent, targeted approach makes all the difference.

When potential members won't consider a credit union because they assume it uses antiquated technology, online and mobile services become a necessity.

Partner Perspective
Talk "SMAC" to Engage Millennials

By PSCU | June 2, 2014

The four areas through which credit unions can and must connect to the next generation

By LendKey | June 2, 2014

To remain competitive, consider the benefits of software as a service.

By CU Rx | May 19, 2014

Maximize your credit union’s social success while avoiding the compliance headache.

By Alogent | May 12, 2014

Calculating the true total cost of ownership is more complicated than it appears.

By Elan Financial Services | May 12, 2014

Lifecycle stage and peer group influence card members, so issuers should leverage appropriate marketing tactics that cater to the representative generation.

By Kaufman & Canoles | May 5, 2014

Five key areas credit unions should assess in their repossession process.

By The Rochdale Group, Inc. | May 5, 2014

A credit union’s success depends on its ability to make smart decisions in both the short and long term.

By COMPASS 4 CUs | May 5, 2014

Compliance is the job of every area and every employee in the credit union.

By CU Student Choice | April 28, 2014

The Disney Institute’s approach to customer service is a fitting description for a credit union perspective on America’s mounting student loan debt.

By Fannie Mae | April 7, 2014

An updated post-purchase review process and feedback loop gives lenders information to help them identify and address potential issues in their business processes.

Six steps to help credit unions secure the ability to recover their funds.

Credit unions have a tremendous opportunity in today’s mortgage lending market.

By CUSO Financial Services, L.P. | March 10, 2014

Six best practices and a credit union case study offer guidance on how to make a complicated transition run smoothly.

Credit union investment officers have been purchasing callable agencies and mortgage-backed securities as part of their core investment portfolio for years.

By CU Direct | March 3, 2014

Now is not the time to be on the lending sidelines. As lending professionals, credit unions need to understand risks, make the right diagnosis, and look to expand lending channels.

By Elan Financial Services | March 3, 2014

Do your members consider their credit card an emergency loan product or a smart spending tool?

By CU Student Choice | March 3, 2014

The time has come to help young adults saddled with onerous private student loan debt.

Debt protection products offer peace of mind for members and stronger relationships for credit unions.

By Alogent | Feb. 24, 2014

Bluepoint Solutions Presents: The case for turning paper into an asset that improves service and builds relationships.

By Fannie Mae | Jan. 27, 2014

Requirements outlined in Fannie Mae’s selling guide helps credit unions manage repurchase and compliance risk.

Follow these rules to transform card-related challenges into institutional opportunities.

By Troy Land at FIS | Jan. 26, 2014

Credit unions concerned with a lack of engagement should look beyond the product to the institutional strategies supporting it.

Partner Perspective
10 Miles For A Great Cause

By Credit Union Miracle Day | Dec. 9, 2013

Miracle Day races offer the chance to showcase the credit union philosophy in action while raising awareness of credit unions and their services with the general public.

By FIS | Dec. 2, 2013

With a wealth of different options available, here’s what credit unions should really be looking for in a trusted partner.

By Fiserv | Dec. 2, 2013

Job No. 1 at every credit union is providing individual and small business members with superior service and cost savings. But as membership grows, so do the challenges.

By Symitar | Dec. 2, 2013

Although technology has changed substantially over the years, virtually all credit unions share some common requirements when it comes to their core processing provider.

IBM recently released a white paper on Liquidity Risk Management that explores both the root causes of the 2008 global liquidity crunch and best practices for financial institutions and other types of businesses moving forward.

Partner Perspective
The Emergence Of The Omniconsumer

By Worldpay Inc. | Nov. 11, 2013

How mobile payments are defining a new consumer segment.

By Cyberscout | Nov. 4, 2013

Fraud protection services provide critical support to protect confidential data and detect and resolve fraudulent activity.

By Alogent | Nov. 4, 2013

Paper documents play a major role in data breaches and identity theft at credit unions.

By Quatrro Processing Services | Nov. 4, 2013

A growing level of fraud sophistication requires next generation fraud mitigation tools.

While credit unions continue to grapple with uncertain economic conditions, they do have effective options to help mitigate interest rate risk.

With the right approach, credit unions can uncover increased benefit from these amended guidelines.

By Bob Durak at AICPA | Nov. 1, 2013

The AICPA’s new accounting framework offers a financial reporting solution that lenders to small businesses have long been waiting for.

By Turner, Warren, Hwang & Conrad | Nov. 1, 2013

To be effective, supervisory committee members should gain a detailed understanding of their roles and responsibilities as watchdogs of the credit union.

By CU Direct | Oct. 28, 2013

BI is about more than reporting delinquency, losses, and yields. It is also about measuring opportunity.

Callahan’s Second Annual Investment Forum brings to light positive trends that should lead to a strong 2014 for the credit union industry.

By CU Solutions Group | Oct. 14, 2013

Online technology tools like SaveUp can help engage and grow a credit union’s younger membership.

Guaranteed asset protection bridges what is owed on a loan with what an insurer will pay if the borrower’s vehicle is stolen or totaled.

By Elan Financial Services | Oct. 7, 2013

When considering an effective pricing strategy, there are many variables credit unions need to address to ensure a safe and effective return.

By SWBC | Oct. 7, 2013

Offering insurance at the close of each loan can complete your institution’s lending strategy and provide optimal member service.

By Finastra | Oct. 7, 2013

No credit union is immune to the new CFPB rules regarding lending in today’s mortgage market, but smaller institutions have more time to observe the impact and assess new technology before implementing the changes.

By Member Loyalty Group LLC | Sept. 23, 2013

Get more out of your member outreach efforts with these best practices.

By CU Direct | Sept. 23, 2013

Members demand mobile services to streamline personal banking and improve time management.

Credit unions should remain cognizant of how the prices of bonds within their portfolio are shifting.

By myCUmortgage | Sept. 16, 2013

With the uncertainty in the mortgage industry, credit unions need to decide if they want to build a comprehensive mortgage strategy or walk away.

By Alogent | Sept. 9, 2013

Bringing financial services to individuals in need is not only a growth opportunity; it is a social imperative confronting credit unions.

Partner Perspective
Modernize Your Methods

By Q2 | Sept. 9, 2013

In the age of the mobile consumer, a unified virtual branch strategy is the best way for credit unions to deliver on their promise of personal service.

By | Sept. 9, 2013

Embracing mobile and social channels is only scary if you don’t have a strategy.

By Finastra | Sept. 9, 2013

Whether you’re looking to streamline communication and outreach, or drive new sales activity, the answer lies in mobile.

Partner Perspective
Understand Your Members

By The Servion Group | Aug. 26, 2013

The digital world provides incredible insight into consumer preferences, and opportunity for growth is available to all institutions.

By CU Student Choice | Aug. 26, 2013

Interesting factors at play in higher education affect all stakeholders.

By CUNA Mutual Group | Aug. 19, 2013

A look at the CFPB’s Semiannual Regulatory Agenda provides clues to what regulations lie ahead.

By eDOC Innovations | Aug. 12, 2013

The cooperative business model is gaining momentum, but is the NCUA keeping up with demand?

Partner Perspective
All Channels, All the Time

By Worldpay Inc. | Aug. 12, 2013

Changing payment preferences highlight the need for an omnicommerce approach.

Partner Perspective
Working The Paradigm Shift

By Advisors Plus | Aug. 5, 2013

Contact center roles are evolving. Here’s how to make these changes work for you, your employees, and your members.

Partner Perspective
The Push For Consistency

By Support EXP | Aug. 5, 2013

Why highs and lows in the member experience can cost you more than you think.

The credit union movement demonstrates its commitment to charitable giving in light of the Boston Marathon tragedy.

Partner Perspective
A Focus On Dealer Relationships

By CU Direct | July 22, 2013

Discover how one credit union was able to build successful partnerships, increase loan volume, and boost membership through indirect lending.

By Kaufman & Canoles | July 15, 2013

Avoid costly and time-consuming lawsuits by knowing the correct wording for standard business forms.

By Finastra | July 8, 2013

Electronic bill presentment and payment (EBPP) options bring new benefits for credit unions and help cement relationships with business members.

Partner Perspective
The Changing Debit Market

By | July 8, 2013

How post-Durbin developments are impacting credit union strategies.

Credit unions can fuel growth by leveraging these key fundamentals.

By Elan Financial Services | July 8, 2013

Best practices for balancing financial dynamics, product selection, underwriting flexibility, and the business population.

By PSCU | July 8, 2013

Why credit unions must prepare for the inevitable progression toward mobile payments.

By PSCU | July 1, 2013

Credit unions have an opportunity to plant new payment strategy seeds and watch them grow.

By Fiserv | July 1, 2013

As new payment types and providers enter the market, cards are no longer the de-facto payments method. To remain competitive, credit unions must offer a mobile payments solution.

Partner Perspective
Preparing For Mobile Evolution

By | July 1, 2013

Mobile opportunities expand geographic reach and increase the range of services offered to members.

By Alogent | June 24, 2013

5 questions that reveal your true data protection (and what it’s really costing).

How credit unions can better position their mortgage hedging strategy for a changing secondary market environment.

By Insuritas | June 17, 2013

Create a true online retail experience to boost product and service sales.

By NACHA | June 17, 2013

Education is key for credit union staff seeking to establish themselves as payments professionals.

Partner Perspective
Credit Unions And QE Infinity

How can cooperatives best manage through the quantitative easing fog?

By Bluespire Strategic Marketing | June 3, 2013

Credit unions are turning to investments and insurance without well-defined plans to market them. Learn how content can improve the cross-selling of these products.

By CUSO Financial Services, L.P. | June 3, 2013

Whether you are starting up or starting over, grow revenue in your investment program by following these six best practices.

By Member Loyalty Group LLC | May 20, 2013

Learn what your credit union can do to rebound and preserve member loyalty before, during, and after a strategic transition.

Partner Perspective
Tuning Up For The Long Term

By CU Direct | May 20, 2013

As the economy continues to pick up momentum, forward-looking credit unions are finding that auto lending, retail lending, and new technology resources can help fuel growth.

By Worldpay Inc. | May 13, 2013

Mobile check deposit is a crucial factor for driving adoption in this evolving channel.

By Impac Companies | May 6, 2013

Financing properties for renovation requires a thorough understanding on behalf of borrowers.

Partner Perspective
5 Reasons To Rediscover HARP

By Fannie Mae | May 6, 2013

With a two-year program extension and a wealth of new resources at their fingertips, credit unions can continue to successfully meet borrowers' needs through HARP.

Partner Perspective
Purchase Or Perish

Uncover real strategies to increase your credit union’s purchase mortgage business.

By myCUmortgage | May 6, 2013

Credit unions must focus on how to evolve this crucial business moving forward.

Partner Perspective
Understanding The DDoS Threat

By Ongoing Operations LLC | April 29, 2013

Credit unions are a vital part of the solution for mitigating evolving online attacks.

By Oak Tree Business Systems, Inc. | April 22, 2013

Credit unions can use change to engage with their members.

Credit unions still hold over $386 billion in investments and must seek out ways to maximize yield without sacrificing flexibility.

Credit union professionals should seek out user-friendly solutions that drive faster growth and more revenue.

By Alogent | April 15, 2013

Building the proper institutional framework will allow credit unions to capture all of the momentum behind this evolving channel.

Partner Perspective
Banish The Burden Of Paper

By | April 8, 2013

Cooperatives can save thousands by implementing an electronic document platform.

By eDOC Innovations | April 1, 2013

Facilitating the needs of mobile members is integral to the future success of the credit union movement.

By EPL, Inc. | April 1, 2013

Health care access and options are changing. Will your members be ready?

By CU Realty Services, LLC | March 25, 2013

Separate fears from reality and embrace the power of these strategic partnerships.

By CU Student Choice | March 18, 2013

National data provides a reality check regarding the perceived direness of the student loan environment.

By Kaufman & Canoles | March 18, 2013

Boost your knowledge of historic precedents, upcoming legal decisions, and institutional best practices to better protect the cooperative.

By myCUmortgage | March 11, 2013

The scrutiny that the recent mortgage lending collapse created makes compliance in this area more important than ever.

Financial institutions who sought a higher yield during the historically low interest-rate environment could see longer-term bond prices dive when rates go up.

By Autoland, Inc. | March 5, 2013

Expanding liquidity and the low cost of funds is driving auto finance competition from traditional lenders.

By | March 4, 2013

Collateral protection programs work for credit unions and their members, not against them.

By Callahan & Associates | March 4, 2013

Next generation GPS monitoring can expand the auto lending horizon for credit unions.

Partner Perspective
Focus On Auto Lending

By CU Direct | March 4, 2013

Discover how one credit union grew its loan volume while also improving its new member growth rate.

Partner Perspective
Build On Your Quality Focus

By Fannie Mae | Feb. 25, 2013

Having good data during the loan manufacturing process is critical, but a historical focus on quality means credit unions are well-positioned to adapt.

Partner Perspective
4 Reasons To Use Cause Marketing

By CafeGive | Feb. 18, 2013

For credit unions, giving back is part of doing business. Now more than ever, evidence shows that telling this story to consumers in the form of cause marketing pays off.

By Callahan & Associates | Feb. 18, 2013

Credit unions demonstrate cooperative values and the spirit of volunteerism on race day.

Partner Perspective
Making Sense Of Student Lending

By CU Student Choice | Feb. 11, 2013

A recent report reveals important gaps between federal and private student loan growth and performance.

With interest rates at historically low levels, more investment managers are exploring ways to enhance the yield on the short-term component of their portfolios.

An in-depth investment policy and portfolio review can reveal new options and clarify next steps for growing credit unions.

Partner Perspective
Be Ready For Anything

By Ongoing Operations LLC | Jan. 28, 2013

Consider these top four frequently outsourced items to greatly improve your disaster recovery plan.

Partner Perspective
Looking For A Few Good States

By Credit Union Miracle Day | Jan. 14, 2013

CUMD's vision for a family of races becomes reality.

By Agility Recovery Solutions | Jan. 14, 2013

Business interruptions and disasters can have far reaching effects on your credit union and your community as a whole. The time to become better prepared is now.

By myCUmortgage | Jan. 7, 2013

As sources for revenue decrease, lenders must get the most out of each loan and be aware of how their pricing stacks up to the competition.

By Cummins Allison | Jan. 7, 2013

Achieve weekly teller productivity increases through streamlined coin handling.

By Callahan & Associates | Jan. 1, 2013

The ubiquity of technology and consumer expectations for highly personalized service is redefining how credit unions serve their members – and what’s needed from today’s core platforms.

By Fiserv | Jan. 1, 2013

How to find your fit when one size doesn’t fit all.

By Cetera Financial Institutions | Dec. 10, 2012

Support, educate, and compensate to jump start referrals for investment and insurance services across the institution.

By Fannie Mae | Dec. 10, 2012

Changes announced this September will address concerns about repurchase exposure while increasing contract harmonization.

By The Rochdale Group, Inc. | Dec. 3, 2012

Recent economic events have made Enterprise Risk Management top-of-mind for many credit unions – a good thing. But is your credit union looking deeply and broadly enough at ERM?

By Turner, Warren, Hwang & Conrad | Dec. 3, 2012

Evaluate the different components and processes involved with ERM to find the right strategy for your institution.

By Ongoing Operations LLC | Dec. 3, 2012

For those credit union leaders in the process of building a business continuity plan, this post is for you.

Partner Perspective
Reduce Credit Risk

By United Guaranty Insurance | Nov. 26, 2012

Why the mortgage insurance industry is shifting away from a delegated model.

Partner Perspective
Ramp Up Revenue Potential

By Cetera Financial Institutions | Nov. 19, 2012

Understanding maturity benchmarks is one key to creating a successful investment services program.

Partner Perspective
Combat Mortgage Fraud

By Fannie Mae | Nov. 19, 2012

Credit unions must build up educational and legal resources to stay ahead of this evolving threat.

By CU Direct | Nov. 12, 2012

Switching point-of-purchase providers helped one credit union’s auto lending revenue improve by 14%.

As institutional investors continue to search for yield and the country analyzes the latest election results, credit unions should consider the evolution of the fixed income landscape for additional insight.

Partner Perspective
Mobilize The Future

By | Nov. 5, 2012

Maximize the value of the mobile channel for members and the institution.

Partner Perspective
Taking The Reins Off ATMs

By Cardtronics | Nov. 5, 2012

Follow these steps to create high-value member experiences before, during, and after the transaction.

Partner Perspective
Why Tellers Still Matter (Part 2)

By Alogent | Oct. 29, 2012

Protecting members from payments fraud is one way tellers add value.

By Cetera Financial Institutions | Oct. 29, 2012

Tap into a well of new income potential through these small, strategic shifts.

By CU Student Choice | Oct. 16, 2012

Cut through the politics to get a real perspective on student lending.

By | Oct. 15, 2012

Customize outreach and marketing for various products across multiple generations.

By Worldpay Inc. | Oct. 15, 2012

The field of mobile wallets is wide-open, ranging from the biggest names in payments and the Internet to small startups.

By Timothy Kolk | Oct. 15, 2012

Keep credit card management skills up-to-date as competitive risks increase.

By Cummins Allison | Oct. 15, 2012

One institution increased branch visits substantially, yet saved 41 teller hours per location by offering this innovative service.

Partner Perspective
Prioritize Debit Optimization

By Member Access Pacific | Oct. 15, 2012

Living in a post-Durbin world requires reducing costs and generating new revenue.

By PSCU | Oct. 15, 2012

Optimize traditional payment revenues now, while preparing to embrace new strategies and technology tomorrow.

By Callahan & Associates | Oct. 9, 2012

How changing member preferences and technology are impacting branch strategies.

By Alogent | Oct. 9, 2012

Mountain America Credit Union positions itself for the future of self-service banking.

By United Guaranty Insurance | Oct. 8, 2012

Risk-based mortgage insurance solutions create member savings and grant access to new market opportunities.

By Synergent | Oct. 8, 2012

Data mining at its core is about increasing response and results.

By Members Private Sale | Oct. 1, 2012

Future growth in direct auto lending lies in leveraging remote channels and new technology.

By CU Direct | Oct. 1, 2012

The truth about effective lending is all in the numbers.

Partner Perspective
Why Tellers Still Matter

By Alogent | Sept. 24, 2012

The role of frontline staff will be enhanced by new technology, not replaced by it.

By CU*Answers | Sept. 24, 2012

To strengthen the credit union marketplace, institutions have to walk the talk.

By Cetera Financial Institutions | Sept. 17, 2012

Rethink advisor strategies to ramp up insurance and investment income.

Partner Perspective
Understanding EMV

By Member Access Pacific | Sept. 10, 2012

Now is the right time to begin embracing this new payment standard.

By PSCU | Sept. 10, 2012

A credit union’s brand must rule in mobile payment devices.

By | Sept. 10, 2012

Credit unions start taking the first steps toward implementation.

Partner Perspective
A Spectrum Of New Payment Options

By Finastra | Sept. 10, 2012

Credit unions can better accommodate member preferences and fuel the bottom line with these 3 emerging strategies.

Partner Perspective
Insource Versus Outsource

By Elan Financial Services | Sept. 10, 2012

Credit unions should consider the benefits and pitfalls of each strategy when managing their card portfolio.

As investment managers tackle the challenging low-rate environment, viable options for future investment needs should not be overlooked.

Partner Perspective
Decode Student Lending

By CU Student Choice | Aug. 29, 2012

Credit unions should look beyond the headlines to fully understand the current environment.

Partner Perspective
Get Back On The Highway

By CU Direct | Aug. 20, 2012

Credit unions can use strategic messaging to get on the front lines of the auto turnaround.

Partner Perspective
4 Social Media Killers

By CUNA Mutual Group | Aug. 13, 2012

Don’t let the credit union’s next campaign get knocked out because of common mistakes.

By Callahan & Associates | Aug. 6, 2012

The financial industry is moving toward compliance with card-based chip and pin technology.

By Callahan & Associates | Aug. 6, 2012

Mortgage lenders can brush up on the details of the Secure and Fair Enforcement for Mortgage Licensing Act.

Partner Perspective
Be Sure And Secure In The Cloud

By Ongoing Operations LLC | July 16, 2012

What does the FFIEC’s statement on cloud computing mean for credit unions?

By INVEST Financial | July 9, 2012

A successful investment program requires a comprehensive plan of action and support to achieve the credit union’s defined goals.

Partner Perspective
Fee Income Growth Opportunities

By Cetera Financial Institutions | July 9, 2012

Credit unions have potential to be more profitable with investment and insurance services.

By | July 1, 2012

An analysis of credit card portfolio profitability profiles.

By NACHA | June 25, 2012

The industry moves fast, but its future leaders must move faster.

By Kelley Blue Book | June 18, 2012

Lenders should proceed with caution in financing hybrids and other fuel-efficient vehicles.

Partner Perspective
The ATM Compliance Tipping Point

By Cardtronics | June 11, 2012

Credit unions must consider ongoing options to manage this critical shift.

By Support EXP | June 4, 2012

Human Resource leaders can have a dynamic impact in the financial services industry.

By CU Solutions Group | June 4, 2012

Address these issues to drive enhanced employee development and performance.

Partner Perspective
Will Bernanke Keep His Promise?

These six signs could indicate an earlier-than-expected increase in interest rates.

By Cummins Allison | May 21, 2012

Credit unions can drive lobby engagement and increase cross-sell opportunities, especially among members with a $75K-plus household income.

Partner Perspective
Get Your Tellers In The Game

By KIVA Group, Inc. | May 7, 2012

Front-line staff should be supported with advanced sales tools and service information.

By PSCU | May 7, 2012

Credit unions can improve this department’s member service expectations and help them achieve sales and revenue objectives.

By MemberShoppers.com | May 7, 2012

Use these best practices to create an unparalleled brand experience for members.

By | April 30, 2012

Credit unions’ ability to capture information, analyze it, and react determines their ultimate success.

By Cummins Allison | April 23, 2012

Member decisions are directly linked to convenience and fees. Leverage them both to your advantage.

Partner Perspective
Curtail Payments Fraud In 2012

By Alogent | April 16, 2012

Are you doing enough to protect your credit union and members?

By Q2 | April 9, 2012

Credit unions need to stay on top of compliance challenges to maintain their competitive positioning.

By Finastra | April 2, 2012

Discover the generational makeup of members to understand what makes them tick and better market to their priorities.

By myCUmortgage | March 26, 2012

Government loans help credit unions get their share of purchase money mortgages, enhance member-service, and diversify the portfolio.

By Cummins Allison | March 19, 2012

Survey data demonstrates a lasting impact on member attitudes and preferences.

Partner Perspective
Find Balance In Fraud Management

By Worldpay Inc. | March 19, 2012

Efficient and cost-effective approaches can help shield credit unions from evolving fraud trends.

Partner Perspective
If You Build It, Will They Come?

By CU*Answers | March 12, 2012

Rewarding early contributors in online communities drives a culture of innovation.

By Credit Union Direct Corporation | March 5, 2012

One credit union's auto lending revenue increased 14% after it switched point-of-purchase providers. How can you identify if there is a vendor partner better suited for you?

By Kelley Blue Book | March 5, 2012

Once upon a time, auto financing was easy. With the right approach and the right information, it can be again.

Feature
Let Freedom Run

By Callahan & Associates | Feb. 20, 2012

Defense-related cooperatives are a key ally in Credit Union Miracle Day Freedom Runs.

Insight provided by fair valuation opens up new possibilities for balance sheet management, product pricing, and investment diversification.

By Alogent | Feb. 13, 2012

This checklist will help credit unions quickly determine if it is time to replace their current document management system.

By Callahan & Associates | Feb. 6, 2012

Credit unions have greater flexibility to help underwater borrowers with Government-Sponsored Enterprise backed loans.

By CU Student Choice | Jan. 30, 2012

The State of the Union address hints to the future of higher education and student lending.

Tracking total return provides multiple insights for ongoing asset and liability management and investment options.

By TransUnion | Jan. 23, 2012

Data-driven lending strategies can help credit unions get the results they want.

By Lending Solutions, Inc. (LSI) | Jan. 16, 2012

A timely follow-up call to members after they’ve applied can make all the difference.

By PSCU | Jan. 9, 2012

Designing and marketing an attractive credit card can provide opportunities to cross-sell other products.

By Elan Financial Services | Jan. 9, 2012

Consumer spending is showing signs of rebounding and credit cards are re-emerging as one of the payment vehicles of choice.

By Callahan & Associates | Jan. 2, 2012

Cross-sponsorship of major credit union runs in Washington, DC, and California could draw more funds that help children’s hospitals.

Partner Perspective
4 Ways To Reduce Check Losses

By Alogent | Jan. 2, 2012

Use these best practices to quickly minimize losses on returned deposit items.

Partner Perspective
Fend Off Aggressive Repo Agents

By | Dec. 19, 2011

Contingent repossession accounts through third-party Forwarders endanger credit union members.

By TransUnion | Dec. 12, 2011

Credit unions can cautiously plan for a drop in late payments on home loans and credit cards by mid-2012, but not before a slight uptick.

By CU Direct | Dec. 5, 2011

New tools and procedures designed to meet regulatory challenge can help you survive a new economy.

By | Dec. 5, 2011

Credit unions and their members face increasingly sophisticated identity theft threats.

By CU Direct | Nov. 21, 2011

Surviving in a new economy requires successfully managing risk and satisfying new regulatory requirements.

By Synergent | Nov. 7, 2011

There are major advantages to working with a service provider to offer comprehensive remote services to members.

By Alogent | Oct. 31, 2011

Credit unions are often the most impacted victims of check scams and fraud. Real-time fraud screening provides a reliable method to protect members.

Partner Perspective
Tax Incentive For The Tax Exempt

By | Oct. 24, 2011

Is your credit union eligible to take advantage of a special tax incentive?

With the Fed’s Operation Twist bringing down yields on long-term bonds, consider actively managed duration products for your investment portfolio.

By | Oct. 17, 2011

Credit unions can improve your virtual communication strategy in these four key areas.

Credit unions are hosting their web sites on Virtual Private Servers. Does your credit union know the benefits of a managed hosting environment?

Partner Perspective
Market Your Intent

By CU*Answers | Oct. 10, 2011

Help members who are on the move find their way to your credit union's services.

Partner Perspective
Work With Delinquent Borrowers

By Fannie Mae | Oct. 10, 2011

Credit unions should set firm standards for themselves on how they work with delinquent borrowers, and then abide by them.

By | Sept. 26, 2011

Credit risk is increasing, real estate values are falling, and unemployment is rising. Can credit unions make more loans under tighter guidelines?

Partner Perspective
Cash When You Don’t Need It

Low interest rates and higher yielding agency securities that are maturing are leaving credit unions with surplus cash.

Partner Perspective
Preparing For Severe Weather

By Ongoing Operations LLC | Sept. 19, 2011

Advice and stories from credit unions and certified business continuity professionals who have experienced severe weather damage.

By Branch Development Group | Sept. 19, 2011

Branch transactions are declining. How should your branch design team respond?

Partner Perspective
Playing The Mobile Market

By Q2 | Sept. 12, 2011

Credit unions need a strategic plan to enter this fast-paced mobile market, where the options seem endless.

By | Sept. 12, 2011

It takes more than talent to restructure your employee environment from the ground up. It takes the right attitude and a shared mentality of success.

Partner Perspective
Prepare For The Next Refi Boom

By myCUmortgage | Aug. 22, 2011

How can credit unions use the drops in 30- and 15-year fixed mortgage rates to deepen member relationships?

Partner Perspective
The Magic of Video Banking

By NCR (uGenius Technology) | Aug. 1, 2011

Video banking creates a convenient and profitable branch network.

By United Guaranty Insurance | Aug. 1, 2011

If you're committed to setting yourself apart from the competition, do business with partners who do the same.

Partner Perspective
Debit After Durbin

By | July 25, 2011

The Federal Reserve’s new debit interchange rules are the latest in a series of events that have buffeted the financial services industry during last three years.

By | July 18, 2011

Learn how innovative tools are helping credit unions across the country keep their members safe.

By Branch Development Group | July 18, 2011

Customer transaction behavior is changing. But how should your delivery strategy change in response?

By On Your Way | July 11, 2011

Is your credit union equipped to attract, educate, and serve today's young adults?

By KES Group, LLC | July 4, 2011

There are commonalities to sustainability that apply to every business, and it is a strategy that has proven to be profitable.