READ & WATCH

Human Resources

Visit Human Resources for credit union vetted tactics for training, employee incentives, succession planning, executive compensation, and more.

By Sharon Simpson | Oct. 14, 2019

A history with nonprofits and actively listening to community partners helps Heather McKissick lead her to team to excel in three high-impact areas at University FCU.

By Phylicia Atkins | Oct. 14, 2019

A happy, motivated workforce presents operational as well as member-facing benefits.

By Erik Payne | Oct. 7, 2019

A nonprofit program launched by Digital FCU fosters next-gen talent and ideas, and the nation has noticed.

 

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By Erik Payne | Sept. 30, 2019

How a tiered training program develops knowledge and formalizes advancement paths for employees at Northwest Community Credit Union.

By Samantha Cristobal | Sept. 20, 2019

What credit unions need to know about members, lending, asset quality, share balances, and more at second quarter 2019.

By Marc Rapport | Sept. 20, 2019

Real comments from online review sites to inform strategies, policies, and practices.

By Erik Payne | Sept. 4, 2019

When Members 1st introduced a remote call center staff in late 2018, it quickly learned how to provide the equipment and commitment required to support this growing workforce.

By Rebecca Wessler | Aug. 26, 2019

Five can't-miss data points this week on CreditUnions.com.

By Erik Payne | Aug. 22, 2019

When two vice presidents swapped roles at Grow Financial, the leaders learned to more fully appreciate different aspects of the credit union world.

By Sharon Simpson | Aug. 12, 2019

The CEO of GECU shares her thoughts on what makes a great leader, teachable moments, and why more credit unions should strive to be active participants in a global movement.