READ & WATCH

Human Resources

Visit Human Resources for credit union vetted tactics for training, employee incentives, succession planning, executive compensation, and more.

By Jay Johnson | June 28, 2021

As economies reopen and life regains a sense of normalcy, the industry must consider how business might evolve in the years ahead.

By Marc Rapport | June 14, 2021

The upstate New York cooperative sets clear expectations and follows up with remote employees to ensure success in its WFH arrangement.

By Marc Rapport | May 31, 2021

The home-grown talent acquisition department at Suncoast Credit Union relies on analytics and communication to keep the ranks full.

 

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By Marc Rapport | May 31, 2021

A new staff development program at Leaders Credit Union offers a diverse curriculum taught by internal and external experts.

By Erik Payne | May 24, 2021

An in-house training program coaches member-facing staff on how to dig deeper during everyday interactions.

By Erik Payne | May 17, 2021

The CEO of Leominster Credit Union talks about her first six months on the job and how her background in HR influences her management style.

By Erik Payne | May 17, 2021

A 12-person group at Teachers Credit Union focuses on action and deliverables in its efforts to promote DEI at the Indiana cooperative.

By Erik Payne | May 3, 2021

An internal group tasked with reducing expenses and maximizing efficiency at TruWest Credit Union finds bright ideas in employee suggestions.

By Marc Rapport | May 3, 2021

User experience research helps specialists define and refine the BECU member experience.

By Marc Rapport | April 26, 2021

Greylock FCU connects with staff members to address work/life balance and member service.