Katy Slater, senior vice president for Callahan & Associates, explores the questions credit unions need to ask about their culture as well as ideas to build a culture that empowers employees and ensures mission flourishes from the bottom-up.

Learn how HR departments are combining wages, bonuses, and retirement with telecommuting, quiet rooms, and family leave to build attractive benefits packages.

Callahan & Associates and Marsha Falkenburg, AVP of people development at Grow Financial Federal Credit Union, discuss how the Florida Cooperative created an in-house program that builds leadership skills and retains ambitious employees.

Power Financial ditched its employee incentive program in 2015 to improve the lives of its employees and members.

How an Iowa credit union took employee appreciation to the next level.

Patriot Federal Credit Union has replaced annual reviews with quarterly coaching sessions that focus on value and values.

What metrics should human resource professionals use to measure employee and credit union performance?

A broad contribution scope, standardized rewards, and sales-averse employee strategies have paid dividends for these Western credit unions.

Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.

Susan Makris, senior vice president and chief human resources officer at Patelco Credit Union, explains the importance of leadership style and culture within a growing credit union.