Human Resources

Human Resources

By Callahan & Associates, Inc. | July 21, 2021

Join a panel of credit union executives as they discuss how to successfully launch Employee Resource Groups (ERGs). These leaders will share their experiences and key lessons learned to date with examples spanning multi-year programs to brand-new initiatives.

By Erik Payne | July 19, 2021

A two-week apprenticeship program between the contact center and digital services teams at Corning FCU uses live member interactions to teach necessary skills.

By Erik Payne | July 12, 2021

After a two-year concerted effort, Teachers FCU is turning its goal of attaining real-time data insights into a reality.

 

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By Erik Payne | July 5, 2021

A three-headed leadership group manages MSUFCU’s digital team.

By Marc Rapport | June 28, 2021

Susan Fogarty brings wealth management and not-for-profit experiences to CAP COM FCU as it restructures under a member-impact umbrella.

By Jay Johnson | June 28, 2021

As economies reopen and life regains a sense of normalcy, the industry must consider how business might evolve in the years ahead.

By Marc Rapport | June 14, 2021

The upstate New York cooperative sets clear expectations and follows up with remote employees to ensure success in its WFH arrangement.

By Marc Rapport | May 31, 2021

The home-grown talent acquisition department at Suncoast Credit Union relies on analytics and communication to keep the ranks full.

By Marc Rapport | May 31, 2021

A new staff development program at Leaders Credit Union offers a diverse curriculum taught by internal and external experts.

By Erik Payne | May 17, 2021

The CEO of Leominster Credit Union talks about her first six months on the job and how her background in HR influences her management style.