Human Resources

Human Resources

By Marc Rapport | Oct. 11, 2021

Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.

By Erik Payne | Oct. 4, 2021

Utah First requires front-line staff members to complete 104 hours of training every year. Third-party courses and the internally developed Mission University provide avenues for development.

By Marc Rapport | Sept. 27, 2021

Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.

 

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By Marc Rapport | Sept. 6, 2021

As they prepare for new developments, credit unions are keeping branches open for longer hours and leaning on hybrid work-from-home models to keep the back office going.

By Marc Rapport | Aug. 30, 2021

Sara Dunlap empowers employees at Leaders Credit Union to help stakeholders meet their potential.

By Erik Payne | July 26, 2021

An internal committee at Affinity Plus FCU attempts to answer an important question for employees returning to the office post-pandemic: What comes next?

By Callahan & Associates, Inc. | July 21, 2021

Join a panel of credit union executives as they discuss how to successfully launch Employee Resource Groups (ERGs). These leaders will share their experiences and key lessons learned to date with examples spanning multi-year programs to brand-new initiatives.

By Erik Payne | July 19, 2021

A two-week apprenticeship program between the contact center and digital services teams at Corning FCU uses live member interactions to teach necessary skills.

By Erik Payne | July 12, 2021

After a two-year concerted effort, Teachers FCU is turning its goal of attaining real-time data insights into a reality.

By Erik Payne | July 5, 2021

A three-headed leadership group manages MSUFCU’s digital team.