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In advance of its core conversion go-live, Affinity Plus FCU designed a training program that fully prepared employees for technical changes while keeping them engaged in the larger process.
Langley FCU’s one-day Summit engages staff members and provides career development opportunities.
MSUFCU’s approach to front-line employee development has helped it halve the national turnover rate.
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A history with nonprofits and actively listening to community partners helps Heather McKissick lead her to team to excel in three high-impact areas at University FCU.
A happy, motivated workforce presents operational as well as member-facing benefits.
How a tiered training program develops knowledge and formalizes advancement paths for employees at Northwest Community Credit Union.
What credit unions need to know about members, lending, asset quality, share balances, and more at second quarter 2019.
When Members 1st introduced a remote call center staff in late 2018, it quickly learned how to provide the equipment and commitment required to support this growing workforce.
Five can't-miss data points this week on CreditUnions.com.
When two vice presidents swapped roles at Grow Financial, the leaders learned to more fully appreciate different aspects of the credit union world.