Human Resources

Human Resources

By Marc Rapport | Dec. 14, 2020

Georgia’s Own addresses emotional exhaustion among call center staff members now working at home.

By Erik Payne | Nov. 30, 2020

A robust, yearlong training program at Bethpage FCU sets managers on a path to leadership at New York’s largest credit union.

By Callahan & Associates, Inc. | Nov. 19, 2020

During this webinar, Rhonda Summerbell, Director of Relationship Management & Community Impact, Universtiy FCU ($3.1B, Austin, TX) shares how the credit union continued to serve students by transitioning an in-person program to 100% virtual.

 

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By Marc Rapport | Nov. 9, 2020

Virtual sessions heavy on professional support as well as entertainment helps to build authentic relationships at five credit unions across the United States.

By Erik Payne | Nov. 9, 2020

DCU has moved the in-person job fair online, making way for the future of credit union recruitment.

By Erik Payne | Oct. 19, 2020

A regional bank closed in a rural New York town. Northern Credit Union stepped in to ensure residents weren’t without financial services for long.

By Marc Rapport | Oct. 19, 2020

Wes Girling adds user design expertise and project coordination to product development and process improvement at State Employees Credit Union of Maryland.

By Erik Payne | Oct. 12, 2020

The Washington cooperative is making short-term changes with an eye toward long-term consequences when it comes to remote work.

By Marc Rapport | Sept. 22, 2020

After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.

By Erik Payne | Sept. 8, 2020

Three senior executives at a CUSO with a predominately remote workforce offer words of wisdom for cooperatives considering the future of their office operations.