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Credit unions have been making decisions based on perceived outcomes rather than purpose. That needs to change.
A 2020 challenge: How to deepen relationships between staff, members, and the tech tools that bind, or separate, them.
Real comments from online review sites to inform strategies, policies, and practices.
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Join Callahan & Associates and Travis Flora, culture and values officer for Commonwealth Credit Union, for a discussion about how to ensure staff members fully adopt a new culture and continue to embrace it as the organization matures.
Five can't-miss data points this week on CreditUnions.com.
In advance of its core conversion go-live, Affinity Plus FCU designed a training program that fully prepared employees for technical changes while keeping them engaged in the larger process.
Langley FCU’s one-day Summit engages staff members and provides career development opportunities.
MSUFCU’s approach to front-line employee development has helped it halve the national turnover rate.
A nonprofit program launched by Digital FCU fosters next-gen talent and ideas, and the nation has noticed.
How a tiered training program develops knowledge and formalizes advancement paths for employees at Northwest Community Credit Union.