Travis Flora is in charge of ensuring silo-free communication and individual empowerment across Commonwealth Credit Union.

Growing a productive company culture requires different care for “annuals” and “perennials.”

The credit union’s quarterly MSR-only events facilitate peer-to-peer learning, best-practice sharing, and network building.

Mike Lindberg leads a team that unifies business intelligence and focuses on returning value to the members of Wings Financial.

An internal program at Wings Financial builds serious data skills for interested employees.

Real comments from online review sites to inform strategies, policies, and practices.

A well-timed retirement helped PSECU re-think what it was doing with its human resources and how the cooperative could better support employees.

A new branch concept and new teller model requires a creative take to staffing at an Oregon credit union.

Inspired by Zappos, First Commerce offers new hires cold hard cash to quit their jobs and find a new one.

The confluence of technology, research, capital, and optimism has given rise to a frenetic pace of innovation.These four will have far-reaching effects on credit unions everywhere. Part 3: Workforce automation.