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Credit union strategy & performance (CUSP)

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FEATURE Seth Schaefer On Leadership

The Rivermark Community president and CEO began his career as webmaster and says the front-facing member experience is a priority now equal to back-end bookkeeping.

By Marc Rapport

Feb. 17, 2020

992 Views
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FEATURE Jama Campbell On Leadership

The SECU Foundation executive director applies the solution-focused philosophy of leadership she learned in the trenches to the community impact work she now leads.

By Marc Rapport

Jan. 20, 2020

1210 Views
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BLOG Industry Trends: Investments (3Q19) Exclusive Content

Credit unions continue to prioritize short-term liquidity, apparent in the movement's investment portfolio.

William Hunt
 
By William Hunt

Dec. 30, 2019

724 Views
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BLOG Industry Trends: Loans (3Q19) Exclusive Content

Third quarter lending performance rebounds from a slow first half of the year.

Aman Johal
 
By Aman Johal

Dec. 30, 2019

738 Views
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BLOG Macro-Economic And Industry Trends (3Q19)

Despite mixed signals to end the year, signs do point to a strong economy to begin 2020. What else should credit unions know at third quarter?

Aman Johal
 
By Aman Johal

Dec. 30, 2019

522 Views
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FEATURE Anatomy Of Digital Federal Credit Union Exclusive Content

The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.

By Erik Payne

Dec. 30, 2019

925 Views
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FEATURE Putting People First Pays Off

Three guiding principles at Digital FCU has helped the Massachusetts credit union become one of the largest, and most influential, in the industry.

By Erik Payne

Dec. 30, 2019

850 Views
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FEATURE The Roles Less Traveled Exclusive Content

How the responsibilities and career paths of the DCU senior team have evolved through the years …sometimes in surprising or unexpected ways.

By Erik Payne

Dec. 30, 2019

578 Views
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FEATURE The Importance Of Being Innovative Exclusive Content

Digital FCU knows better than to rest on its laurels. The trust of its members relies on it.

By Erik Payne

Dec. 30, 2019

536 Views
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BLOG Consumer Sentiments And Employee Insights (3Q 2019) Exclusive Content

Real comments from online review sites to inform strategies, policies, and practices.

Marc Rapport
 
By Marc Rapport

Dec. 30, 2019

378 Views
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Quarterly Industry Overview

The Callahan Report

FEATURE A Mandate For Discovery

Credit unions are exceeding goals and breaking records quarter after quarter. In such an ideal environment, why are some still looking for the next challenge?

By Aaron Pugh

Oct. 28, 2015

2781 Views
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FEATURE Good-Bye Incremental Growth. Hello Exponential Growth.

Today’s environment provides the leverage credit union leaders need to take their organizations to another level.

By Jay Johnson

Sept. 11, 2015

2221 Views
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FEATURE Generation TBD

How do you connect with millennial members whose future is so entirely … to be determined?

By Scott Patterson

Aug. 17, 2015

4327 Views
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FEATURE The Brain Game

How credit unions can use biology, psychology, and game theory to modify member behaviors for the better.

By Alix Patterson

July 13, 2015

3705 Views
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FEATURE Test Your Boundaries Without Losing Your Bearings

In a sky full of glittering opportunities, maintaining the industry’s guiding principles becomes more crucial, not less.

By Jay Johnson

April 22, 2015

3775 Views
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FEATURE From IT To "We"-T

Don’t let staff intransigence create digital divides that impede new products or imperil growth.

By Scott Patterson

March 23, 2015

5137 Views
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FEATURE The Threat And Opportunity In Financial Services Disruptors

Non-FI players are raising the bar for user experience and expectations. Now, credit unions must respond or retreat.

By Jon Jeffreys

Feb. 23, 2015

4429 Views
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FEATURE Why It's Important To Be A Community Leader

As credit unions grow, so does their role as community stewards.

By Jay Johnson

Oct. 22, 2014

4741 Views
0
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FEATURE What Would Your Members Do With $1,000?

Over the past four summers, Community Financial has awarded nearly one-quarter of $1 million in $1,000 increments to member-chosen organizations.

By Drew Grossman

Oct. 20, 2014

5025 Views
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FEATURE Use Your Re-Imagination

What’s old is new again for credit unions that repurpose great ideas for different circumstances.

By Alix Patterson

Aug. 25, 2014

4323 Views
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419 Results
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