Collections strategies should consider the outsourcing of early stage delinquency to experience the cost savings and compliant expertise as the delinquency rate remains uncertain.

Mortgage originations set a quarterly record while consumer lending rebounded in the fourth quarter of 2020. Further economic reopening brings optimism, but the industry must monitor pandemic-related declines in asset quality.

Loan performance in 2020 might shed light on the future of credit union lending.

Member engagement is on the rise as credit unions build on post-recession membership surge.

If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. These are the five standard reports that you should expect from your collections partner.

Credit unions reported the best delinquency rates since before the Great Recession. A deeper dive into the data shows which areas are performing the best.

As lending rolls along at U.S. credit unions, members show their appreciation by making timely payments.

People in the know share what they know as the new year unfolds.

Lending is strong, asset quality is, too, as third quarter performance data rolls in.

First quarter lending at credit unions contributed to an expanding balance sheet.