Lending

Collections

By SWBC | Aug. 6, 2018

Software tools can help a credit union’s collection staff be more productive while providing better service.

Partner Perspective
Recovering Your Collection Costs

By Account Control Technology, Inc. | March 19, 2018

Infinitives and past-tense participles? Contractual language proves crucial in collections cost provisions and the cases that could follow.

By Rebecca Wessler | Dec. 25, 2017

Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.

 

Is Your Inbox Missing Out?

Sign up for the CreditUnions.com free newsletter and be the first to read our newest coverage of credit union strategies and insights.

sign up today

 

 

By Marc Rapport | July 24, 2017

Managing risk and building relationships helps two small credit unions lend to C-D-E-paper borrowers.

By Kaufman & Canoles | June 19, 2017

Any time a debt collector or a creditor communicates with a consumer on a debt, it is important to first review federal and state laws.

By Marc Rapport | Dec. 1, 2016

Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.

By SWBC | July 11, 2016

Here are four elements of a collection reporting system that will help you effectively measure your operation’s success.

By SWBC | March 7, 2016

A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.

By SWBC | Dec. 7, 2015

Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.

By Sharon Simpson | Nov. 9, 2015

Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.