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After a decline in consumer spending during the pandemic, the end of government relief programs has contributed to an increase in credit card usage – and a rise in delinquencies.
Efficient, easy-to-use software eliminates administrative work while helping managers keep track of member accounts.
Learn how to better understand opportunities in your existing data by looking at how BCU identified specific opportunities in its data analytics and business areas and now applies analytics insights to support decision-making.
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In today’s environment, credit unions will need to focus on modernizing their collection operations.
STCU’s financial relief team pulls risk mitigation and member financial wellbeing under the same umbrella with employees who are simultaneously loan underwriters and financial counselors.
Collections strategies should consider the outsourcing of early stage delinquency to experience the cost savings and compliant expertise as the delinquency rate remains uncertain.
The many facets of a tech upgrade can make the process overwhelming. Bridgeforce’s nine-step guide ensures a best-fit solution is chosen.
A scalable solution for outsourcing collections can save up to 50% compared with in-house efforts.
Four credit unions share insights from their text messaging initiatives.
Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.