Lending

Collections

By Sharon Simpson | July 13, 2020

Four credit unions share insights from their text messaging initiatives.

By Marc Rapport | June 22, 2020

Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.

By Erik Payne | June 4, 2020

The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.

 

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By SWBC | Feb. 3, 2020

Now is the time to evaluate your credit union’s collections operation.

By SWBC | Nov. 4, 2019

Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.

By SWBC | Oct. 7, 2019

If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. These are the five standard reports that you should expect from your collections partner.

By Rebecca Wessler | Aug. 5, 2019

Five can't-miss data points this week on CreditUnions.com.

By SWBC | Aug. 5, 2019

Consumer protections apply equally to in-house and outsourced collections teams, and training for compliance should be a priority.

By E.C. Harrison | Aug. 5, 2019

A new approach to debt collection at WSECU is cutting contact center costs by $8,000 a month and identifying borrowers that need early intervention.

By Marc Rapport | Jan. 28, 2019

The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.