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Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.
Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.
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These four lawsuits can provide valuable lessons to the industry.
NBC, NYT pieces on collections give credit unions pause for thought.
Element Federal has lessons for all credit unions when it comes to innovation.
SECU's effective lending strategy keeps members first and never gets too complicated.