Register to read, research, and engage with the industry on CreditUnions.com. Gain access to credit union performance analysis, case studies, and more. It's free to create an account.
Learn More About Peer-to-Peer
Upgrade Your Subscription
Update Your Company Affiliation
Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.
Here are four elements of a collection reporting system that will help you effectively measure your operation’s success.
A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.
Sign up for the CreditUnions.com free newsletter and be the first to read our newest coverage of credit union strategies and insights.
sign up today
Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.
Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
These four lawsuits can provide valuable lessons to the industry.
NBC, NYT pieces on collections give credit unions pause for thought.