Dealer Relationship Management

By Chris Tissue | Dec. 7, 2009

Arlington Community Federal Credit Union (ACFCU), a $188 million credit union with 36 percent of its portfolio in auto loans, created an innovative program to educate Gen Y about the car buying process.

By Callahan & Associates | Dec. 7, 2009

I believe auto lending boils down to fundamentals – in football this would be called “blocking and tackling.”

Partner Perspective
Shifting Gears

By Origence, a CU Direct Brand | Nov. 30, 2009

The resulting tightening in the credit market has encouraged many credit unions to shift away from using indirect lending in this way, at least for the time being, preferring instead to refocus their efforts on building loan portfolios through their existing membership.


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By | Nov. 2, 2009

Since some of the larger financial institutions around the country that were doing indirect lending have all but abandoned it, there is now a great opportunity for credit unions to step into the void and serve those members and potential members. Smart credit unions have done so successfully while managing risk effectively.

Partner Perspective
No Time For Idling

By Origence, a CU Direct Brand | Sept. 14, 2009

More agile than larger competitors in the marketplace, credit unions can prosper even in a recession by finding creative solutions, and, above all, maintaining positive relationships with local dealerships.

By Nick Connors | Aug. 3, 2009

While many credit unions have been increasing their dealer networks in response to current struggles in the automotive market, Digital FCU has found success by scaling back the number of dealerships the credit union works with.

By Nick Connors | Aug. 3, 2009

Amplify FCU has worked hard to manage their dealer relationships, but future auto loan success may depend on the way the credit union manages their direct lending relationships as well.

By Lydia Cole | Feb. 2, 2009

At the end of 2008 Northeast Credit Union ($643M in Portsmouth, NH) posted 29.8% loan growth, 19.6% share growth and 20.5% member growth. A conversation with their President and CEO, Peter Kavalauskas, revealed the dedication to the cooperative’s success through new initiatives, solid execution, and an excellent market.

By Nick Connors | Jan. 19, 2009

Check out this video article on auto lending trends.

By Callahan & Associates | Jan. 12, 2009

See the increase in auto lending market share as a result of the Credit Union partnership with GM dealerships.