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Process improvements from beginning to end and stronger partnerships await credit unions that use the right technology and service provider.
When it comes to building the auto portfolio, BHCU and Seasons FCU take different directions but arrive at the same destination.
Lifestyle changes intensified by the pandemic have made recreational vehicles hot sellers, and Alliant Credit Union is flying high off its RV portfolio.
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How pairing up with an online used car retailer has helped Digital Federal Credit Union serve members during social distancing, play to partner popularity, and update an old sales model.
Auto lending continues to dominate in penetration and market share; loan quality also improves.
The affects of a three-year pullback from indirect lending and the COVID-19 pandemic have resulted in a decade-long low in auto lending growth in the second quarter.
Decreased consumer spending and a pronounced pullback from indirect lending programs contributed to slower auto loan growth at credit unions in the first quarter of 2020.
Lower wait times and more self-service options result in higher member satisfaction.
The new ACES Consumer platform from ARMCO automates audit and compliance processes while adding visibility and efficiency.
Despite slowdowns in indirect lending and auto loan demand, auto penetration and market share remain strong at year-end.