By Rebecca Wessler | Dec. 23, 2019

Five ways to serve members by providing the credit they need, when they need it.

By Marc Rapport | June 3, 2019

The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.

By Callahan & Associates | Nov. 12, 2015

In this webinar, Callahan & Associates and Nathan Anderson discuss best practices and tips from MACU about how to assess members' needs, advise them of their options, and assist them with their choice.


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By Aaron Pugh | Aug. 24, 2015

How Mountain America helps members break free from long-term, costly debt.

By Callahan & Associates, Inc. | March 9, 2015

Learn how to use the Risk-Based Capital Forecasting Tool in Peer-to-Peer.

By Marc Rapport | Jan. 26, 2015

At the close of 2014, the Beaver State cooperative was the No. 3 lender in Oregon, trailing only Wells Fargo and Toyota Motor Credit.

By Kevin Heal | Oct. 20, 2014

Rates for the U.S. Treasury 10-year note are lower today than they were in the beginning of the year, which means the time is ripe to recapture loans.

By Sharon Simpson | Jan. 6, 2014

Georgia-based Associated Credit Union helps consumers understand auto loans and sensible rates.

By Catherine Siskos | April 3, 2013

With a pitch-perfect message, Campus USA woos back borrowers to recapture lost business.

By Aaron Pugh | Aug. 1, 2012

Don’t just store payment data to comply with regulations, use it to drive informed, successful growth in other areas.

By Andrew Bolton | May 21, 2012

Credit unions help more members buy cars as they increased outstanding auto loans and auto lending market share in the first quarter of 2012.

By Aaron Pugh | April 23, 2012

State Department FCU’s in-house legal counsel drives a double-digit increase in recoveries and shortens collection turnaround time.

By Rebecca Wessler | Jan. 2, 2012

Randolph-Brooks gives its members 15 reasons to make the credit union their primary financial institution.

By | May 16, 2011

Emerging technologies help remarketing services reduce costs, more quickly liquidate repossessed vehicles, and deliver higher valuations.

By Aaron Pugh | April 1, 2011

Put microsites to work for your financial institution.

By Callahan & Associates | April 1, 2011

Leverage the online channel.

By Thomas Cullen | March 21, 2011

Industry leaders don't shy away from asking for their members' business.

By Aaron Pugh | Feb. 7, 2011

A lesson in (controlled) aggression positions one $42 million credit union for a substantial year of growth in 2011.

By Callahan & Associates | Jan. 1, 2011

Credit unions that accept debit and credit payments on loan balances capitalize on purchasing trends and maximize call center value.

By Aaron Pugh | Nov. 4, 2010

To recapture members' card balances, think outside the promotion box.

By Chip Filson | Nov. 1, 2010

Credit unions help American consumers living paycheck to paycheck take advantage of historically low rates and reinvigorate the “grassroots” of the national economy.

By Rebecca Wessler | Oct. 21, 2010

With determination and superior service, Community First is cultivating its existing member relationships to bring members' loans in-house.

By Aaron Pugh | Oct. 6, 2010

Loan recapture requires standards that assure all loans benefit both the institution and the member.

By Aaron Pugh | Sept. 6, 2010

KEMBA Financial Credit Union demonstrates what it means to find opportunity in all markets.

By Aaron Pugh | May 31, 2010

As the trend of used auto opportunity continues, credit unions can overcome challenges of excess inventory and long turnaround times by turning remarketing weaknesses into strengths.

By Rebecca Wessler | May 24, 2010

Watch Bob Chadick’s above presentation and learn more about Tinker Federal Credit Union’s auto remarketing strategy.

By Callahan & Associates | April 19, 2010

Industry leaders offer four strategies credit unions can use to protect the progress they made this year in lending.

By Dane Coalson | Feb. 22, 2010

A focus on low rates and balance transfer opportunities resonates with consumers looking to switch their credit card relationship in the wake of the CARD Act.

By Lydia Cole | Feb. 8, 2010

Banks spent the last decade drunk but are starting to recover. Credit unions must use their own sobriety to take advantage.

By Rebecca Wessler | Jan. 4, 2010

Competition for vehicle loans is increasing as banks and manufactures re-assert themselves into consumer lending, but credit unions are poised to offer programs, rates and value- added services.

By Lydia Cole | Nov. 16, 2009

When faced with an excess of repossessions, area credit unions in Northern Florida collaborated to hold a mass disposition sale to the public.

By Nick Connors | Nov. 9, 2009

Although the credit union was able to remarket its vehicles, CommunityAmerica recognized the need for a more effective vehicle remarking program as the number of repossessions increased. As a result, they hired a dedicated repossession and loss specialist.

By Nick Connors | Oct. 30, 2009

According to a credit union collections executive I recently spoke with, there are four practices that contribute to successful remarketing, regardless of a credit union’s asset size or auto lending program.

By Callahan & Associates | Oct. 27, 2008

There are many benefits for credit unions that choose to represent themselves at auto auctions. However, the credit unions that are the most successful are the ones that are familiar with the auto auction sales process.

By LSI | Aug. 11, 2008

Auto recapture is one option to help your credit union increase its ROA.

By Ron Burniske | May 19, 2008

Chartway is a consumer lending organization; as the individual markets are more saturated, the competition for one sale has become more intense. In 2007, we came to a realization that even the credit union industry has lost cohesion.

By Sara Gaab | Dec. 31, 2007

The automobile market is ever changing. Build a solid recapture program to grow market share in your credit union.

By Nick Connors | Sept. 10, 2007

As the automotive market continues to slow, credit unions must react and innovate in order to recapture market share.

By Seena Faqiri | Aug. 6, 2007

Eastern Financial Credit Union re-enters the credit card market and issues over 10,000 new cards in one year.

By Seena Faqiri | March 26, 2007

With slowing auto sales, recapture programs can help boost growth. Learn ten tips from two credit unions with seasoned recapture strategies.

By Seena Faqiri | Jan. 22, 2007

Tapping into the potential of the Internet can not only relieve the burden of auto remarketing, but get you a higher selling price.

By Marissa McGee | Nov. 20, 2006

With the right list price and location for remarketing efforts, credit unions can find higher returns.

By Joe James | April 11, 2005

An Auto Loan Recapture program is a safe way of increasing a credit union's loan portfolio and membership. This past Thursday, two credit unions shared their success with this program in Callahan's Quarterly Auto Lending Webinar.